--- description: Learn more about Bitrix24. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Bitrix24 Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Document Management Software](/directory/284/document-management/software) > [Bitrix24](/software/90602/bitrix24) # Bitrix24 Canonical: https://www.getapp.com.au/software/90602/bitrix24 Page: 1 / 40\ Next: [Next page](https://www.getapp.com.au/software/90602/bitrix24?page=2) > Bitrix24 is an all-in-one business management platform that integrates CRM, project management, and collaboration tools in a single workspace. The system offers task management with Kanban boards and Gantt charts, communication features including video calls and chat, plus website building capabilities with ecommerce functionality. Bitrix24 includes HR management tools for employee tracking and workflow automation, all accessible via mobile applications. > > Verdict: Rated **4.2/5** by 979 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Bitrix24 Centralizes CRM, task management, online meetings, and collaboration tools in a single workspace, streamlining business operations. Supports sales, marketing, and customer service with integrated automation, analytics, and omnichannel communication features. Enhances team productivity through project management options such as Kanban boards, Gantt charts, and real-time chat. Offers customizable website and online store creation with built-in marketing tools and CRM integration. Provides flat-fee pricing with no per-user charges, making it accessible for teams of various sizes. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 979 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Bitrix - **Location**: Alexandria, US - **Founded**: 1998 ## Commercial Context - **Starting Price**: EUR 61.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: A 15-day free trial is available, and a free plan for starter business tools. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, German, Indonesian, Italian, Japanese, Polish, Portuguese, Spanish, Thai, Traditional Chinese, Turkish, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - @mentions - AI Writing Assistant - API - Absence Management - Access Controls/Permissions - Account Management - Accounting - Activity Dashboard - Activity Tracking - Activity/News Feed - Ad Optimization - Ad hoc Reporting - Agenda Management - Agile Methodologies - Alerts/Escalation - Alerts/Notifications - Analytics - Applicant Tracking - Appointment Management - Appointment Scheduling ## Integrations (88 total) - 3CX - Albato - Alegra - Apache OpenOffice - Asana - Asterisk - Authorize.Net Connector - Base - Box - CallGear - ChatArchitect - ChatHub - ClickSend - Docusign - Dropbox Business ... and 73 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Document Management Software](https://www.getapp.com.au/directory/284/document-management/software) ## Related Categories - [Document Management Software](https://www.getapp.com.au/directory/284/document-management/software) - [Instant Messaging Software](https://www.getapp.com.au/directory/320/instant-messaging-chat/software) - [Task Management Software](https://www.getapp.com.au/directory/570/task-management/software) - [Business Management Software](https://www.getapp.com.au/directory/581/business-management/software) - [Rostering Software](https://www.getapp.com.au/directory/583/employee-scheduling/software) ## Alternatives 1. [monday.com](https://www.getapp.com.au/software/91734/monday-com) — 4.6/5 (5701 reviews) 2. [Dynamics 365](https://www.getapp.com.au/software/90844/dynamics-365) — 4.4/5 (5804 reviews) 3. [Salesforce Sales Cloud](https://www.getapp.com.au/software/90378/salesforce) — 4.4/5 (18760 reviews) 4. [Jobber](https://www.getapp.com.au/software/90723/jobber) — 4.6/5 (1408 reviews) 5. [Asana](https://www.getapp.com.au/software/90584/asana) — 4.5/5 (13534 reviews) ## Reviews ### "Digital business enterprise." — 4.0/5 > **Tichaona Redemptor** | *9 February 2024* | Printing | Recommendation rating: 9.0/10 > > **Pros**: Bitrix24 often allows users to customize project workflows and set granular permissions. This flexibility enables organizations to tailor the platform to their specific project management needs and control access to sensitive information. > > **Cons**: too many templets that has been used by other users of the platform > > Exciting and mostly informative with all features ----- ### "A Versatile Tool for Both Companies and Clients" — 5.0/5 > **Roccini** | *2 December 2024* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: It is very easy to use. Very user-friendly. I have already recommended it to my client who is a tattoo artist. And this is what we are not using to manage her customers. > > **Cons**: The desktop version, I don't know if it was me, I can't seem to find the CRM portion. > > I use both the paid and free versions of Bitrix. For our company, we use the paid version, which offers very helpful and convenient automation features. My client uses the free version. Even though she is Korean and not fluent in English, I was able to teach her the basics of using Bitrix. ----- ### "Terrible experience that only gets worse" — 2.0/5 > **Larissa** | *23 September 2025* | Legal Services | Recommendation rating: 0.0/10 > > **Pros**: Almost nothing, if i'm being honest. I can find most of the features in any of the best software companies in the market right now. > > **Cons**: I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the platform has been abandoned and all the staff have been replaced by a dumb AI. Support has been taking days, if not weeks, to respond. We're experiencing an error with card merging that's been open for over a month. Changes are made out of the blue, without warning, and we have to constantly find new ways to do things. It seems to create more problems than solutions. No CRM card can be deleted, and merging doesn't work, so we created a column just to isolate cards that need to be merged and/or deleted. Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact name, otherwise it sends automated messages with the old/incorrect information. We're constantly having problems connecting to WhatsApp, and we thought it was a Meta issue, but it's actually Bitrix. We're starting to evaluate new platforms to migrate our entire operation, and it's going to be a lot of work, but it looks like it'll be worth it. ----- ### "Bitrix24 is flexible and scalable" — 4.0/5 > **Mathew** | *2 December 2025* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: I like it's stability and scalability, This tool handles complex tasks and simplifies the tasks workflow. It offers a variety of services including communication services. > > **Cons**: It's complicated to beginners as it requires complex system setup and it's pricing high to small businesses > > It makes communication easy with you team, you can assign tasks, get tasks report in real-time and act accordingly to enhance performance. ----- ### "A Solid All-in-One Tool With Room to Improve" — 4.0/5 > **Verified Reviewer** | *28 August 2025* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: What I like most about Bitrix24 is that it combines so many tools into one platform task management, chat, CRM, and file sharing. It keeps my team aligned without having to switch between different apps. The workflow automation also saves a lot of time. > > **Cons**: The interface can feel cluttered at times, and there’s definitely a learning curve in the beginning. The mobile app also isn’t as smooth as the desktop version, which makes working on the go a bit tricky. > > My overall experience with Bitrix24 has been very positive. It’s helped me organize projects, streamline communication, and manage clients more effectively. While it’s not perfect, the value it provides as an all-in-one solution is hard to beat. ----- Page: 1 / 40\ Next: [Next page](https://www.getapp.com.au/software/90602/bitrix24?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/90602/bitrix24) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data