Constant Contact

About Constant Contact
Capture leads. Share updates. Drive traffic. We deliver everything you need to build deeper relationships with your most important audiences. From email to ecommerce, SMS to social, CRM to see what’s next, we deliver tools to help small businesses grow. We deliver for you—the people who make them go.
Key benefits of Constant Contact
• Email: Create professional emails, find new customers, and drive sales for your business.
• Websites: Get a custom-designed website in just minutes with our intelligent website builder.
• Stores: Open your online store and start selling in a few simple steps. Setup is free.
• Domains: Instantly add credibility to your brand with your own domain name.
• Logos: Try our free LogoMaker and get hundreds of customizable options in seconds.
• Advertising: Run Facebook, Instagram and Google ads right from your Constant Contact dashboard.
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Reviews
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- Industry: Government Administration
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Lots of features and easy to use
Reviewed on 28/10/2023
Great option for organizations that want to quickly deploy email newsletter technology.
Great option for organizations that want to quickly deploy email newsletter technology.
Pros
The software for creating weekly newsletters is easy to use with drag and drop functionality. Gives me a lot of options for creating a look and feel that I like. Also easy to manage contacts.
Cons
Some parts of the software are a bit bulky and dated looking.
Alternatives Considered
MailchimpReasons for Switching to Constant Contact
More functionality and options to make the newsletters exactly how we want them.- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great for Email Marketing and Client Engagement
Reviewed on 03/10/2024
Constant Contact has been a reliable tool for managing my email marketing. It’s user-friendly,...
Constant Contact has been a reliable tool for managing my email marketing. It’s user-friendly, offers great design flexibility, and helps me stay connected with clients. The automation features save time, and overall, it has improved my communication and engagement with my audience. Highly recommend it for any business focused on email marketing!
Pros
What I like most about Constant Contact is its ease of use for creating beautiful, professional email campaigns. The drag-and-drop editor makes it simple to customize templates, and the automation tools help me stay in touch with clients without much effort. The reporting features also give great insights into open rates and clicks, which helps me refine my campaigns.
Cons
The pricing can be a bit high for smaller businesses, especially when adding more contacts. It would be great if there were more affordable plans for startups or companies with fewer clients.
Response from Constant Contact
Hi Colleen! Thank you so much for the positive review. We're glad our automation tools are saving you time!
- Industry: Insurance
- Company size: Self Employed
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Constant Contact Not too user friendly
Reviewed on 05/02/2025
I haven't used it in a long while because it was really complicated for me to understand how to use...
I haven't used it in a long while because it was really complicated for me to understand how to use it and I had no point of contact
Pros
Having all my clients in one central location
Cons
I had challenges with the product in customizing emails
- Industry: Education Management
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
It's fine, but it's not Mail Chimp
Reviewed on 30/04/2024
They are just fine. Don't expect to be able to speak with anyone in customer service--you get ONE...
They are just fine. Don't expect to be able to speak with anyone in customer service--you get ONE call a year, ha! But if you're looking for inexpensive, it gets the job done. There are others, namely Mail Chimp, that are superior for a reason.
Pros
Constant Contact gets the job done. You can store email addresses and create emails.
Cons
Two things: it does not offer suppressions from sending lists. It would be great to have a feature that allows you to ensure emails are either receiving or not receiving a communication. Second: how is it 2024 and their emails for mobile still just stack everything? They can't figure out how to translate columns and wrapped photos yet? Literally everyone else does this.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Great for General Mass Emailing
Reviewed on 06/11/2024
Constant Contact is a good software for general mass emailing, however I wouldn't recommend it for...
Constant Contact is a good software for general mass emailing, however I wouldn't recommend it for client journey automations.
Pros
Constant Contact is easy to set up and use and has good customizations.
Cons
I found the software to be buggy at times. I would often encounter glitches where the page would reload and I would lose my edits.
Alternatives Considered
MailchimpReasons for Switching to Constant Contact
I chose constant contact because at the time the price point was better than MailChimpResponse from Constant Contact
Hi Justine! Thank you for the review. We would love to investigate the buggy experience you've had. Please consider sending an email to social_support(at)constantcontact(dot)com with your username, a reference to this review, and any additional details you can provide and we will look into it!
Constant Contact FAQs
Below are some frequently asked questions for Constant Contact.Q. What type of pricing plans does Constant Contact offer?
Constant Contact offers the following pricing plans:
- Starting from: USD 12.00/month
- Pricing model: Subscription
- Free Trial: Available
Constant Contact prices are monthly, and based on the number of contacts in users email list or database.
Q. Who are the typical users of Constant Contact?
Constant Contact has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Constant Contact support?
Constant Contact supports the following languages:
Danish, Dutch, English, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish
Q. Does Constant Contact support mobile devices?
Constant Contact supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Constant Contact integrate with?
Constant Contact integrates with the following applications:
123FormBuilder, 1CRM, Accumulus, Act!, Acuity Scheduling, Adobe Commerce, Agendize, Aircall, AllClients, AnyMeeting, Appforma, Basecamp, Batchbook, Bedrock Data, Big Cartel, BigCommerce, BigContacts, Bitrix24, Bizness Apps, Blackbaud CRM, Buildout, Call Loop, Canva, Capsule, Caterease, ChamberMaster, Chargebee, Checkfront, Classy, ClicData, ClickDesk, Clio, Clover, CompanyHub, ConnectWise PSA, Contactually, Copper, CoreCommerce, Cyclr, Cyfe, Dasheroo, DaySmart Appointments, DialMyCalls, Digioh, Digital River, DonorPerfect, DonorSnap, Drupal, Duda, EZ Texting, Easy Insight, Efficy CRM, Eventbrite, FireText, FreshBooks, Freshdesk, Freshsales, Front, Full Slate, Gatsby, Genbook, Get Satisfaction, Gmail, Google Contacts, Groove, Groove, Grow, Help Scout, Highrise, Hootsuite, HubSpot CRM, IconCMO, Insightly, Instapage, Interact, Interakt, Intercom, Joomla, Just Add Content, Justuno, Keap, Kommo, Kustomer, LeadMaster, LeadSync, Leadpages, LeadsBridge, Little Green Light, LiveChat, Livespace, LoginRadius, Maestrano, MailMunch, Make, ManyContacts, Meta for Business, Microsoft 365, Microsoft Outlook, Mindbody, Mojo Helpdesk, MoonClerk, MyFormData, Neon CRM, NetSuite, Nimble, Novi AMS, Nutshell, OnePageCRM, Operations Hub, Outreach, Perkville, PersistIQ, Personyze, Phone2Action Grassroots, Pipedrive, Pipeline CRM, Pipeliner CRM, Podio, Poptin, Privy, ProProfs Training Maker, QuickBooks Online, QuickBooks Online Advanced, Rafflecopter, Recurly, Rely POS, RepeatRewards, Results, SalesSeek, Salesflare, Salesforce Platform, Salesforce Sales Cloud, Setmore, Shift4Shop, Shoeboxed, Shopify, SignUpGenius, SlickText, Solve CRM, SproutVideo, Stripe, SubHub, SugarCRM, SurveyMonkey, Survicate, TXTImpact, Teamleader, Teamwork Desk, Teamwork.com, Total Party Planner, Tripleseat, Typeform, Unbounce, Unified Practice, Viewbix, Vimeo, Volusion, Vtiger CRM, WaiverFile, WaiverForever, WebRezPro, Wishpond, Wistia, Wix, WooCommerce, Woobox, WordPress, Workbooks, Xero, Yondo, Zapier, Zendesk Sell, Zendesk Suite, Zoho Books, Zoho CRM, dotloop, eBridge Connections, noCRM.io, uReserve, vcita, weclapp
Q. What level of support does Constant Contact offer?
Constant Contact offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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