About BigContacts

BigContacts, you can choose only the essentials to get started managing your contacts and can easily grow into more comprehensive features. Whether you're looking for a simple tool to organize your contacts or want a complete suite of business tools - we offer everything you need to Organize your Contacts, Manage Tasks, Track Opportunities & Manage Email Campaigns.

Best of all, you can access all your important contact information from any PC, Mac, Mobile Phone, or Tablet!

Pricing starting from:

USD 5.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of BigContacts

BigContacts offers simple and affordable web based CRM software where you can start with just the core tools you need to organize your contacts - and allows you to easily grow into a full suite of tools that will help you mange your business.

Devices

Business size

S M L

Markets

United Arab Emirates, Argentina, American Samoa, Australia, Bolivia, Brazil, Cook Islands, Chile, Colombia, Germany, Ecuador, Fiji, Falkland Islands, Micronesia, United Kingdom, French Guiana, Guam, Guyana, Kiribati, Marshall Islands, Northern Mariana Islands, New Caledonia, Norfolk Island, Nauru, New Zealand, Peru, French Polynesia, Papua New Guinea, Palau, Paraguay, Solomon Islands, Suriname, Tonga, Tuvalu, Tanzania, United States, Uruguay, Venezuela, Vanuatu, Wallis & Futuna, Samoa, South Africa

Supported Languages

English

Pricing starting from:

USD 5.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

BigContacts Software - Seamless integration of CRM & Email Marketing software
BigContacts Software - A unique Contact Dashboard delivers a 360 degree view of your Prospects & Customers
BigContacts Software - Access important Contact information from any Mobile device
BigContacts Software - Track Meetings, Tasks and Birthdays with the Team Calendar
BigContacts Software - Automatically update social profile information using over 100 different sources
BigContacts Software - Seamlessly send & receive emails right from the Contact record
BigContacts Software - Track more Leads into Prospects & Convert more Prospects into Sales.
BigContacts Software - 8
BigContacts Software - 9
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BigContacts video BigContacts Software - Seamless integration of CRM & Email Marketing software BigContacts Software - A unique Contact Dashboard delivers a 360 degree view of your Prospects & Customers BigContacts Software - Access important Contact information from any Mobile device BigContacts Software - Track Meetings, Tasks and Birthdays with the Team Calendar BigContacts Software - Automatically update social profile information using over 100 different sources BigContacts Software - Seamlessly send & receive emails right from the Contact record BigContacts Software - Track more Leads into Prospects & Convert more Prospects into Sales. BigContacts Software - 8 BigContacts Software - 9

Features

Total features of BigContacts: 33

  • API
  • Activity Dashboard
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Contact Database
  • Contact Management
  • Data Import/Export
  • Email Management
  • Email Marketing
  • Email Tracking
  • Interaction Tracking
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Segmentation
  • Marketing Automation
  • Mobile Access
  • Monitoring
  • Pipeline Management
  • Prospecting Tools
  • Reporting/Analytics
  • Sales Pipeline Management
  • Sales Reports
  • Search/Filter
  • Segmentation
  • Shared Contacts
  • Social Media Integration
  • Task Management
  • Third Party Integrations
  • Workflow Management

Alternatives

Salesforce Sales Cloud

4.4
#1 Alternative to BigContacts
Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud...

Google Sheets

4.7
#2 Alternative to BigContacts
Google Sheets is a cloud-based spreadsheet platform designed to help businesses of all sizes collaborate with clients...

Redtail CRM

4.1
#3 Alternative to BigContacts
Redtail CRM is a cloud-based customer relationship management (CRM) solution designed for financial professionals,...

Sage 100cloud

4.1
#4 Alternative to BigContacts
Sage 100cloud is an enterprise resource planning (ERP) solution designed to help businesses manage processes related to...

Reviews

Overall rating

4.3 /5
(200)
Value for Money
4.5/5
Features
4.2/5
Ease of Use
4.4/5
Customer Support
4.3/5

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Showing 5 reviews of 200
Chuck G. Chuck G.
Overall rating
  • Industry: Chemicals
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Highly Recommend

Reviewed on 31/07/2015

We have been with Big Contacts for over five years. We were looking for a program that was web...

We have been with Big Contacts for over five years. We were looking for a program that was web based that would allow us to track customer information in over 40 states. BC has delivered everything we needed and more. One of the most valuable tools is the history and the email tracking capabilities. This program offers many utilities and options to increase sales and lower the sales cycle. I highly recommend this product for anyone that is in need of monitoring sales calls and customer information.

Pros

This product is easy to use, very easy to understand and easily updated. Great tool when territory changes are needed. All information is up to date and easy to find.

Cons

We have not expereinced any problems that were negative to our needs.

Dona G. Dona G.
Overall rating
  • Industry: Telecommunications
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Ease of Use

Reviewed on 19/11/2019

Having one place for customer information whether it was a completed or pending sale, billing or...

Having one place for customer information whether it was a completed or pending sale, billing or repair issues, and the scheduling of tasks is HUGE - it makes it easy for the remote workers. Attachements are shown separately. Connecting with Quickbooks.

Pros

Scheduling tasks for yourself or others. Historical data of contacts with your clients, whether it was a phone call, email, meeting and attachments, even the direct marketing campaign for those special offers to all or some clients. Ability to enter social media information. Ability to see the daily, weekly, monthly calendar for your entire team. Basic or Custom reports.

Cons

No place to enter time (duration of a call). No way to click on the client's twitter, facebook or linkedin feed.
Ability to look up a contact via telephone number.

Alternatives Considered

Sage 100cloud and Salesforce Sales Cloud

Reasons for Choosing BigContacts

Price. Easy to use. Easy to migrate all customer data over to BigContacts.

Switched From

SugarCRM

Reasons for Switching to BigContacts

The developers at BigContact took the time and effort to design a very nice looking product. It is not faceless, nor cartoon-like in any way. Their design was built for people who enjoy working with people :-)
David K. David K.
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

So far the better CRM

Reviewed on 27/01/2010

easier than other CRM Ive used, the pricing is reasonable, but some things still needs alot of...

easier than other CRM Ive used, the pricing is reasonable, but some things still needs alot of improvement, man I cant believe no one out their has something simple to use and actually works!!! and does not cost an arm and a leg....

Pros

for the past four years we have used Zoho,Oprius,Bartchbook. Bigcontacts seems to be the easier one to pull reports, the contacts info has all the email,tasks,notes right in one place making it easy for everyone to review what is going on with each customer.
The non tech people that use it are not having a difficult time, that is one of the major reasons we switched.

Cons

We have a retail business, the marketing portion of bigcontacts lacks I was under that impression when I sing up I can send out thank you cards, and email follow ups but I had to sign up for vertical response so I have to double enter contact info to do all that.....pretty lame, Ive ask tech support about the integration but after after several emails Ive never got a straight response only that they are working with a vendor.
I also wanted to up load a couple of list and some contacts maybe deputes, bigcontacts does not combine dupes...you have to fix everything on one list then up load it...if you have a new list it will over write the existing one....what????

Response from BigContacts

David,

Thank you for the feedback. We have some great news for you as there appears to be some confusion regarding the marketing module.

You mentioned:
-------------------------------------------------------------
"the marketing portion of Bigcontacts lacks I was under that impression when I sing up I can send out thank you cards, and email follow ups but I had to sign up for vertical response so I have to double enter contact info to do all that"
------------------------------------------------------------
We give you the ability to easily filter any group of contacts within BigContacts and have the list instantly populate for you in VerticalResponse so that you can schedule your email or postcard campaign. NO double entry of contact information needed at all. We would be happy to show you how this works in greater detail and encourage you to take advantage of our FREE best practice webinars to learn more. http://www.bigcontacts.com/best-practices-webinars-for-web-based-crm/

Rakesh K. Rakesh K.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51-200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

One of the best CRM for marketing

Reviewed on 23/09/2021

Pros

Email marketing automation by BIGContacts is one of the best we have ever worked with. The drag and drop email designer saves a lot of time and effort. There is a group email feature as well.

Cons

There is no live chat feature available for BIGContacts yet. However, the customer service team is quick and efficient, so it has been manageable so far.

Derek l T. Derek l T.
Overall rating
  • Industry: Medical Devices
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Ex-Salesforce.com user appreciates value of BigContacts

Reviewed on 10/12/2019

I would definitely recommend BigContacts for ease of use, price, features, and value.

I would definitely recommend BigContacts for ease of use, price, features, and value.

Pros

The BigContacts CRM System is pretty straightforward in terms of setup and implementation. Once you learn the basic rules in terms of setting up fields, etc. you can begin using the software with confidence. The videos are extremely helpful also. The price is one-third to one-fourth the cost of Salesforce.com.

Cons

There are a few features that are a little less intuitive and may require some help from support. If you can't find the right answer in the support materials or the videos they will get on the phone after you have placed a support request. This may take some time if it is off hours, but the response is always within a 24 hour window at the longest.

Showing 5 reviews of 200 Read all reviews

BigContacts FAQs

Below are some frequently asked questions for BigContacts.

BigContacts offers the following pricing plans:

Start a 30 Day Free Trial today! It takes only 30 seconds to get started and there is NO Credit Card Required - all plans are month-to-month with NO contracts. You won't find another system (with all the features we offer) at a lower price! Best of all, when you upgrade to a paid account, we will train your entire team - at NO charge! Go to this link to view more detailed pricing: https://www.bigcontacts.com/pricing/

BigContacts has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000

BigContacts supports the following languages:

English

BigContacts supports the following devices:

BigContacts integrates with the following applications:

ActiveCampaign, Campaign Monitor, FreshBooks, Google Calendar, HubSpot Marketing Hub, LinkedIn for Business, Mailchimp, Microsoft Outlook, QuickBooks, Twitter, Zapier

BigContacts offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

Related categories

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