About Pipedrive

Pipedrive is a CRM and sales pipeline management tool for small and medium sized sales teams. It's built hand-in-hand by hardcore salespeople and ex-Skypers. Pipedrive organizes leads in a way you'll always have a great overview of sales, and makes you focus on the important deals first.

When firing up Pipedrive, you’ll always land on a single, streamlined view of your sales process. It gives clarity, and gets your team on the same page. Your emails, calls, and progress are tracked automatically. Pipedrive clears the way, so you can focus on doing what you do best. Because the pipeline is your starting point, Pipedrive keeps your actions on-point not off-target and your goals realistic not idealistic.

Pipedrive integrates with Google Contacts, Google Calendar and other Google apps, and can be accessed via desktop or mobile device.

Pricing starting from:

USD 12.50/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Pipedrive

• Our Pipeline View gives you the best possible overview of outstanding deals.
• Timeline View gives an accurate forecast for ongoing month or quarter.
• Customize everything: it is extremely easy to fit Pipedrive to your needs.
• Superb reporting: set team and individual targets and measure results in real-time.
• Solid, Safe & Secure: rock-solid hosting, nightly backups in multiple locations.
• Saves you time: we eliminated the things that slow you down in conventional CRMs.
• Syncs with Google Calendar and Contacts, dropbox for Gmail
• Connects to other software like MailChimp, RightSignature, Contactually, Ecquire easily + features a powerful API for custom connections.

Devices

Business size

S M L

Markets

United Arab Emirates, Argentina, American Samoa, Austria, Australia, Azerbaijan, Barbados, Bangladesh, Belgium, Bulgaria, Bahrain, Bolivia, Brazil, Botswana, Belarus, Canada, Switzerland, Cook Islands, Chile, Cameroon, China, Colombia, Costa Rica, Cyprus, Czechia, Germany, Denmark, Dominican Republic, Algeria, Ecuador, Estonia, Egypt, Spain, Finland, Fiji, Micronesia, Faroe Islands, France, Gabon, United Kingdom, Georgia, French Guiana, Ghana, Gibraltar, Greece, Guatemala, Guam, Hong Kong SAR China, Croatia, Hungary, Indonesia, Ireland, Israel, India, Iran, Iceland, Italy, Jamaica, Japan, Cambodia, Kiribati, South Korea, Kuwait, Kazakhstan, Lebanon, Liechtenstein, Sri Lanka, Lithuania, Luxembourg, Latvia, Morocco, Monaco, Marshall Islands, Northern Mariana Islands, Malta, Mauritius, Mexico, Malaysia, New Caledonia, Norfolk Island, Nigeria, Netherlands, Norway, Nauru, New Zealand, Oman, Panama, Peru, French Polynesia, Papua New Guinea, Philippines, Pakistan, Poland, Puerto Rico, Portugal, Palau, Paraguay, Romania, Russia, Rwanda, Saudi Arabia, Solomon Islands, Sweden, Singapore, Slovenia, Slovakia, Senegal, Thailand, Tunisia, Tonga, Turkey, Trinidad & Tobago, Tuvalu, Taiwan, Tanzania, Ukraine, United States, Uruguay, Venezuela, Vietnam, Vanuatu, Wallis & Futuna, Samoa, South Africa

Supported Languages

Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Turkish

Pricing starting from:

USD 12.50/month

  • Free Version
  • Free Trial
  • Subscription

Images

Pipedrive Software - Pipeline with Activity
Pipedrive Software - List View
Pipedrive Software - Timeline
Pipedrive Software - Contact View
Pipedrive Software - Take Notes with @mentions
Pipedrive Software - Plan for Follow-Ups
Pipedrive Software - Live Dashboard
Pipedrive Software - Statistics View in Pipedrive
Pipedrive Software - Healthy Pipeline
Pipedrive Software - Seamless Android and iOS Mobile apps
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Pipedrive video
Pipedrive Software - Pipeline with Activity Pipedrive Software - List View Pipedrive Software - Timeline Pipedrive Software - Contact View Pipedrive Software - Take Notes with @mentions Pipedrive Software - Plan for Follow-Ups Pipedrive Software - Live Dashboard Pipedrive Software - Statistics View in Pipedrive Pipedrive Software - Healthy Pipeline Pipedrive Software - Seamless Android and iOS Mobile apps

Features

Total features of Pipedrive: 148

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Auto-Responders
  • Batch Processing
  • Business Card/Badge Scanning
  • Buyer Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call List Management
  • Call Management
  • Call Recording
  • Campaign Management
  • Cataloguing/Categorisation
  • Churn Management
  • Click Tracking
  • Client Tracking
  • Client/Property Matching
  • Code-free Development
  • Collaboration Tools
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Delivery
  • Contract/License Management
  • Customer Database
  • Customer Segmentation
  • Customer Support
  • Customisable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Synchronization
  • Data Visualization
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Expense Tracking
  • Feedback Management
  • Field Sales Management
  • File Management
  • For Financial Institutions
  • For Mac Devices
  • For Sales Teams/Organizations
  • For Startups
  • Forecasting
  • Geotargeting
  • Goal Management
  • Goal Setting / Tracking
  • Graphical Data Presentation
  • Inbox Management
  • Interaction Tracking
  • Internal Chat Integration
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Engagement
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Live Chat
  • Marketing Automation
  • Medical History Records
  • Meeting Management
  • Mobile Access
  • Modeling & Simulation
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Currency
  • Multi-Language
  • Multiple Site Management
  • Negative Feedback Management
  • Offline Form
  • Online Forms
  • Opportunity Management
  • Pageview Tracking
  • Patient Communications
  • Patient Management
  • Performance Management
  • Performance Metrics
  • Physician Management
  • Pipeline Management
  • Pipeline Reports
  • Pre-Configured Bot
  • Predictive Analytics
  • Product Catalog
  • Project Management
  • Proposal Management
  • Prospecting Tools
  • Quotes/Estimates
  • Real Time Notifications
  • Real-time Consumer-facing Chat
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Shared Contacts
  • Single Sign On
  • Statistical Analysis
  • Summary Reports
  • Survey/Poll Management
  • Tagging
  • Task Management
  • Task Scheduling
  • Team Assignments
  • Template Management
  • Territory Management
  • Text Analysis
  • Third Party Integrations
  • Third-Party Integration
  • Time on Site Tracking
  • Transcripts/Chat History
  • Transfers/Routing
  • Visual Analytics
  • Website Visitor Tracking
  • Workflow Management

Alternatives

Salesforce Sales Cloud

4.4
#1 Alternative to Pipedrive
Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud...

HubSpot CRM

4.5
#2 Alternative to Pipedrive
Save valuable selling time with HubSpot CRM that takes care of all the little details from recording calls, logging...

Zoho CRM

4.3
#3 Alternative to Pipedrive
Zoho CRM is a cloud-based customer relationship management (CRM) software that helps businesses of all sizes close...

Dynamics 365

4.3
#4 Alternative to Pipedrive
Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is...

Reviews

Overall rating

4.5 /5
(2,322)
Value for Money
4.4/5
Features
4.3/5
Ease of Use
4.6/5
Customer Support
4.4/5

Already have Pipedrive?

Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 2,322
Christopher J. Christopher J.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

The Best CRM In The Game

Reviewed on 08/09/2020

Pipedrive is by far my favorite CRM after extensively reviewing over a dozen of them. I recommend...

Pipedrive is by far my favorite CRM after extensively reviewing over a dozen of them. I recommend it to all of my clients because of how versatile it is with third party integrations. I also recommend it to any beginners since you do have the option of getting WAY more features than anyone else offers at the top-tier package; all while being one of the least expensive.

Pros

I like the simplistic UI, the customizability, and the fact that Pipedrive has the widest range of integrations in it's class. I would go as far as to call it MODULAR, meaning you can add pretty much any feature you'd like via 3rd party integrations. With this is mind, you'll never be limited to some of the things Pipedrive doesn't do as well. Alternatively, if you're looking for everything under one roof, Pipedrive does this better as a whole than any of the competition.

Cons

I'm not a huge fan of how some of the very simple features are blocked off from the lowest price plan. Since I prefer the 'modular' setup, this is the only plan that makes sense to me, but I do miss some of the features like important fields that display certain fields first based on where the deal or person / organization is in the pipeline.

I used to run the top tier package from Pipedrive, and I wasn't really impressed with the automation features. They're a bit limited and the triggers don't always work.

Alternatives Considered

monday.com, Copper, Zoho CRM, Agile CRM and HubSpot CRM

Reasons for Choosing Pipedrive

Trello does not scale well and was not comprehensive enough for my needs

Switched From

Trello

Reasons for Switching to Pipedrive

Pricing, features and most of all a great and flexible UI/UX
Joseph V. Joseph V.
Overall rating
  • Industry: Computer Hardware
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Big fan of Pipedrive

Reviewed on 04/05/2021

I happen to be a Pipedrive user. I am also an independent reseller of the product, as well as an...

I happen to be a Pipedrive user. I am also an independent reseller of the product, as well as an integration consultant (pipedriveexperts dot com). I have helped hundreds of customers integrated dozens of different CRMs. No single solution is perfect but I find that Pipedrive is the right choice for a large majority of our clients. Pipedrive strikes the right balance between features, ease-of-use and cost. I am happy to say that their technical support is (by far!) the best I have seen from any CRM. I recommend Pipedrive to many types of businesses.

Pros

Pipedrive really is built for salespeople. The reporting functions for management are there, and getting better every quarter, but is the ease-of-use for a salesperson that distinguishes Pipedrive.

Cons

Automations are generally a very strong feature of Pipedrive, but one type of automation is missing (unless you use an external service). That missing capability is date-based triggering of workflows. Pipedrive cannot yet send a birthday greeting or followup message based on a date (past or present). This is an inconvenience for us, and we have to use external tools to solve that problem.

Reasons for Switching to Pipedrive

Pipedrive strikes the right balance between features, ease-of-use and cost. I am happy to say that their technical support is (by far!) the best I have seen from any CRM. I recommend Pipedrive to many types of businesses.
Verified Reviewer
Overall rating
  • Industry: Accounting
  • Company size: 11-50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 6.0 /10

Good CRM for small professional services firms, but underpowered for larger/faster organisation...

Reviewed on 08/10/2021

Excellent – for the right company at the right scale and stage.

Excellent – for the right company at the right scale and stage.

Pros

Pipedrive is a breeze to set up, inexpensive, and easy on the eyes too – the UI is very intuitive.

Cons

It lacks some of the more powerful integrations that you might come to expect from a (admittedly more expensive) competitor.

Alternatives Considered

HubSpot CRM

Reasons for Switching to Pipedrive

While the alternative was (still is) free, Pipedrive was much better overall.
Michelle H. Michelle H.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

A CRM System that just Works for Sales Management

Reviewed on 12/11/2020

Overall a good experience using the platform my new team members just needed two days of training...

Overall a good experience using the platform my new team members just needed two days of training and found it easier to use.

Pros

Easy to manage different pipelines for different sales projects. The email template is one of the key features we like as it allows us to format our emails and the fields are filled in automatically, so every client receives a quality email without spending time typing out individual emails. Like the filter system that allows you to select just the clients, you wish to target and even the group email shot is an excellent tool we use often. We have added out funnels and Xero to the platform and both work perfectly with Pipedrive. Our market profile is primarily created on google documents and we have ease of importing the information onto the Pipedrive pipeline. We use the activities to set reminders which allows us to keep track of our work tasks on a given day. For sales, you can modify the platform to include the key features that you would like for your company and client information to be saved. Allows you to make group amendments in list form for a high volume of clients so if you need to split the work between the team this is an excellent tool.

Cons

The emails received are not automatically assigned to a client and sometimes land on other client's deals in Pipedrive. There seems to be a lot of downtime of late and we have had several clients confirm that they have not received the email off Pipedrive. There is a lot of new additions to Pipedrive but not enough time to learn them this can be a pro and a con. The support is not always available for immediate help. There is no key information once Pipedrive is down of who you can contact for support. I don't like the Lead section it really just sits there quite useless to us.

Svitlana U. Svitlana U.
Overall rating
  • Industry: Consumer Services
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

A solid choice for a small business CRM

Reviewed on 21/09/2021

I find Pipedrive pleasant to work with, it's simple and efficient.

I find Pipedrive pleasant to work with, it's simple and efficient.

Pros

I like that you can call a potential or existing customer directly from the application, that makes keeping track on your sales activities very easy.

Cons

Certain features are buried deep in the structure, you need to know what you're looking for.

Alternatives Considered

Salesforce Sales Cloud

Reasons for Choosing Pipedrive

Salesforce was too expensive for our company's situation.

Switched From

Salesforce Sales Cloud

Reasons for Switching to Pipedrive

Pipedrive offered a much better pricing structure for us.
Showing 5 reviews of 2,322 Read all reviews

Pipedrive FAQs

Below are some frequently asked questions for Pipedrive.

Pipedrive offers the following pricing plans:

A simple CRM starting at $12.50 per user per month subscription. It's easy to add or remove team members at any time.

Pipedrive has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

Pipedrive supports the following languages:

Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Turkish

Pipedrive supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Pipedrive integrates with the following applications:

APIANT, Act-On, ActiveCampaign, ActiveConversion, ActiveDEMAND, Acuity Scheduling, Aircall, Asana, Automate.io, Bedrock Data, CallHippo, Callmaker, Cyclr, Datananas, Drip, Dropbox Business, Dryrun, Ecquire, FreshBooks, Front, Google Calendar, Google Contacts, Google Drive, Google Maps, Google Workspace, Gravity Forms, Grow, HappyFox Chat, Help Scout, Highrise, IntelligenceBank, Kato, Kixie PowerCall, Lead Liaison, LeadBoxer, Leadfeeder, LiveChat, Livestorm, MRPeasy, Mailchimp, Mailjet, Microsoft 365, Microsoft Outlook, Microsoft Power Automate, Nectar Desk, Operations Hub, Ottspotta, PandaDoc, Plecto, Proposable, Proposify, Prospect, QuickBooks Online Advanced, Quickbooks Online, Quote Roller, QuoteWerks, RightSignature, Ringostat, Ruler Analytics, SharpSpring from Constant Contact, Slaask, Slack, Slemma, SupportBee, Survicate, Talkdesk, Talkspirit, Toky, Tray.io, Trello, Userlike, WebMerge, Wishpond, Woopra, Xero, Xplenty, Yesware, Zapier, monday.com

Pipedrive offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Pipedrive.