--- description: Learn more about Pipedrive. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Pipedrive Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Sales Performance Management Software](/directory/3837/sales-performance-management/software) > [Pipedrive](/software/90507/pipedrive) # Pipedrive Canonical: https://www.getapp.com.au/software/90507/pipedrive Page: 1 / 124\ Next: [Next page](https://www.getapp.com.au/software/90507/pipedrive?page=2) > Pipedrive is a web-based sales CRM solution that helps sales teams of all sizes and industries close more deals. Pipedrive lets salespeople, business owners and everyone in between focus on selling with its customizable sales pipelines, real-time insights and AI-based features. > > Verdict: Rated **4.5/5** by 3057 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Pipedrive It offers AI-powered tips to focus on winning and renewing deals. It helps refine the strategy with real-time performance insights, leverage real-time, visual data to make tough decisions and identify what works. Users can personalize Pipedrive to their unique sales process.The CRM adapts to the business's sales strategy, giving teams the tools and tips needed to succeed. It safeguards data with robust security features. Users can tailor account permissions and security settings and get instant alerts. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 3057 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Pipedrive - **Location**: London, UK - **Founded**: 2010 ## Commercial Context - **Starting Price**: USD 19.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Pipedrive offers four main CRM plans: Lite, Growth, Premium, and Ultimate. We recommend that you carefully evaluate your business needs and consider the features offered in each plan before deciding which CRM pricing model to choose. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Czech, Dutch, English, Estonian, Finnish, French, German, Indonesian, Italian, Japanese, Korean, Latvian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian - **Available Countries**: Albania, Algeria, American Samoa, Andorra, Argentina, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Cambodia, Cameroon and 118 more ## Features - AI Copilot - AI/Machine Learning - API - Access Controls/Permissions - Account Management - Accounting - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Automated Responses - Autoresponders - Batch Processing - Business Card/Badge Scanning - Buyer Management - CRM - Calendar Management - Calendar Sync - Calendar/Reminder System ## Integrations (99 total) - APIANT - Act-On - ActiveCampaign - ActiveDEMAND - ActiveIQ - Acuity Scheduling - Aircall - Apollo.io - Asana - Bedrock Data - Calendly - CallHippo - Callmaker - Crossbeam - Cyclr ... and 84 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Sales Performance Management Software](https://www.getapp.com.au/directory/3837/sales-performance-management/software) ## Related Categories - [Sales Performance Management Software](https://www.getapp.com.au/directory/3837/sales-performance-management/software) - [CRM Software](https://www.getapp.com.au/directory/230/crm/software) - [Contact Management Software](https://www.getapp.com.au/directory/337/contact-management/software) - [Sales Force Automation Software](https://www.getapp.com.au/directory/338/sales-force-automation/software) - [Lead Management Software](https://www.getapp.com.au/directory/339/lead-management/software) ## Alternatives 1. [HubSpot CRM](https://www.getapp.com.au/software/102533/hubspot-crm) — 4.5/5 (4472 reviews) 2. [Bigin by Zoho CRM](https://www.getapp.com.au/software/142099/bigin-by-zoho-crm) — 4.7/5 (738 reviews) 3. [Salesforce Sales Cloud](https://www.getapp.com.au/software/90378/salesforce) — 4.4/5 (18794 reviews) 4. [Zoho CRM](https://www.getapp.com.au/software/9908/zoho-crm) — 4.3/5 (6983 reviews) 5. [Dynamics 365](https://www.getapp.com.au/software/90844/dynamics-365) — 4.4/5 (5837 reviews) ## Reviews ### "Pipedrive Drives Positive CRM Experience" — 4.0/5 > **Jay** | *19 October 2024* | Fund-Raising | Recommendation rating: 8.0/10 > > **Pros**: The calendar integrations with Google and Microsoft365. Ability to create templates for emailing. > > **Cons**: There is a reasonably steep learning curve, although the support website and the chat services are beneficial. > > The support team via the chat service has been of great assistance. The thoroughness of the data one can compile for a sales prospect is very good. ----- ### "Great low cost sales CRM" — 5.0/5 > **Anonymous User** | *1 July 2025* | Telecommunications | Recommendation rating: 8.0/10 > > **Pros**: Their visual sales pipeline makes tracking leads is pretty intuitive. The automation features save time on follow-ups, and the email tracking is perfect for optimizing campaigns. It's easy to use, even for non-technical members of our team. > > **Cons**: Pipedrive lacks advanced marketing automation and native email campaign tools, requiring integrations for full-funnel execution. Reporting can also feel limited for in-depth marketing analytics. > > Pipedrive has been a reliable and user-friendly CRM for managing leads and streamlining sales processes. It’s great for keeping sales organized, though limited built-in marketing tools mean you’ll need integrations for a complete strategy. Still, it's efficient and easy to adopt. ----- ### "Pipedrive customer service is so bad, that it ruins the product" — 1.0/5 > **keith** | *5 March 2025* | Computer Hardware | Recommendation rating: 3.0/10 > > **Pros**: pipedrive has a lot of features and is easy to use > > **Cons**: pipedrive customer service is utter garbage, I have been locked out of my primary account for days. They will not call you and if you cant log in then you cannot chat. and their AI support is idiotic at best. > > not good, I have spent a long time using it, and for example I had accidentally set up an account that i did not use, and it was obivous, and they would not refund me even though they could see that I had an account I was using under the same email. ----- ### "Pipedrive Review" — 4.0/5 > **Amber** | *27 April 2026* | Business Supplies & Equipment | Recommendation rating: 7.0/10 > > **Pros**: I like that Pipedrive can be integrated with other applications as needed. I also like that the layout of their tool is very easy to utilize. They also offer different packages to choose from depending on what you are willing to pay. > > **Cons**: I feel like Pipedrive has limited reporting capabilities. While the dashboard is a great feature, I wish it had more reporting functionality. > > Overall, my team and I like using Pipedrive. I have not had issues with slowness or lagging, which I have faced with other similar products. ----- ### "User-friendly CRM" — 5.0/5 > **Mirjam** | *4 March 2025* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: The search function at the top is great. I use it all the time to find contacts, deals and organizations. I like how the data on leads, deals, persons and organizations all are can be customized and linked together. > > **Cons**: I use Pipedrive as a marketer. The basics are covered (what we need for now) but I miss good reports for newsletters and the ability for tracking clicks from newsletters to our website. > > I find it very user-friendly. The documentation is thorough and helpful. The few times I have a question I can chat with support and they are quick to help me. ----- Page: 1 / 124\ Next: [Next page](https://www.getapp.com.au/software/90507/pipedrive?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/90507/pipedrive) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data