Pipedrive
About Pipedrive
Pipedrive is a web-based sales CRM software that helps sales teams of all sizes and industries close more deals. Used by over 100,000 companies, Pipedrive lets salespeople, business owners and everyone in between focus on selling with its customizable sales pipelines, real-time insights and powerful AI features.
Pipedrive’s simple interface empowers salespeople to streamline workflows and unlock instant sales insights. Easily track deal and lead progress with Pipedrive’s visual sales pipeline and fine-tune your strategy with robust reporting features and a personalized AI Sales Assistant. Pipedrive offers over 500 popular app integrations across all revenue stages, including Zapier, Zoom and Google Workspace, so you can sync all your data in one place and supercharge productivity.
Reach the right contacts at the right time with intelligent lead segmentation and activity reminders that tell you when to take action. When it’s time to seal the deal, compose instant, irresistible sales emails in just one click. With Pipedrive, winning has never been easier.
Setting up your Pipedrive account takes minutes. Close more deals from day one with a personalized free onboarding session and round-the-clock account support. Start your 14-day free trial today and enjoy full access to all of Pipedrive’s powerful features – no credit card needed.
Pricing starting from:
USD 12.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Pipedrive
• Unlock sales success. Simplify your workflow and unite your sales tasks in one workspace.
• Stay one step ahead with Pipedrive AI. Get personalized, AI-powered tips to focus on winning and renewing deals.
• Refine your strategy with real-time performance insights. Leverage real-time, visual data to easily make tough decisions and identify what works.
• Customize Pipedrive to your unique sales process. Discover the power of a CRM that adapts to your sales strategy, giving you the tools and tips you need to succeed.
• Integrate Pipedrive with 500+ sales and marketing apps. Seamlessly connect your favorite software or find new tools with tailored recommendations.
• Get started quickly with complimentary onboarding. Close more deals from day one with a free onboarding session and easy account setup.
• Safeguard your data with robust security features. Tailor your account permissions and security settings and get instant alerts for peace of mind.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premises
Pricing starting from:
USD 12.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Pipedrive: 167
Alternatives
noCRM.io
Woodpecker
Dubsado
Zendesk Suite
Reviews
Already have Pipedrive?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
The Best CRM In The Game
Reviewed on 08/09/2020
Pipedrive is by far my favorite CRM after extensively reviewing over a dozen of them. I recommend...
Pipedrive is by far my favorite CRM after extensively reviewing over a dozen of them. I recommend it to all of my clients because of how versatile it is with third party integrations. I also recommend it to any beginners since you do have the option of getting WAY more features than anyone else offers at the top-tier package; all while being one of the least expensive.
Pros
I like the simplistic UI, the customizability, and the fact that Pipedrive has the widest range of integrations in it's class. I would go as far as to call it MODULAR, meaning you can add pretty much any feature you'd like via 3rd party integrations. With this is mind, you'll never be limited to some of the things Pipedrive doesn't do as well. Alternatively, if you're looking for everything under one roof, Pipedrive does this better as a whole than any of the competition.
Cons
I'm not a huge fan of how some of the very simple features are blocked off from the lowest price plan. Since I prefer the 'modular' setup, this is the only plan that makes sense to me, but I do miss some of the features like important fields that display certain fields first based on where the deal or person / organization is in the pipeline.
I used to run the top tier package from Pipedrive, and I wasn't really impressed with the automation features. They're a bit limited and the triggers don't always work.
Reasons for Choosing Pipedrive
Trello does not scale well and was not comprehensive enough for my needsSwitched From
TrelloReasons for Switching to Pipedrive
Pricing, features and most of all a great and flexible UI/UX
- Industry: Retail
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very Useful Sales Tracking Software
Reviewed on 08/08/2023
In its capacity as a customer relationship management (CRM) system for our sales staff, it has...
In its capacity as a customer relationship management (CRM) system for our sales staff, it has proven to be rather effective. Although rather elementary, the lead assignment workflow automation is quite accessible and user-friendly.
Pros
Simple to navigate and modify to fit your needs. The majority of the description of features and abilities is written in straightforward English. Resources for understanding one's talents are readily available and simple to use. A thriving ecosystem for third-party app integration, allowing us to seamlessly bridge gaps between essential business tools (email, Teams, Zoom, etc.).
Cons
In all honesty, I can't think of much that I dislike about Pipedrive. Its interface may benefit from some modernization as it now appears somewhat dull and uninspiring. There is no more information.
Response from Pipedrive
Stely,
We truly appreciate the insights!
Keep an eye on our Pipedrive Community to follow the news.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Pathetic Customer Support
Reviewed on 03/10/2024
CRM platform is good but lack of good and active customer support, you can run your show for longer...
CRM platform is good but lack of good and active customer support, you can run your show for longer and waste your money.
Pros
The most economical CRM platform. Good and handy tool. One can segregate the list by creating unique label, field and filter to it. Also, very easy to keep track of the activities. Wonderful features.
Cons
Customer Support, CRM's customer support is of no use. When you explain your problems to them, they keep on asking 1000 question more, share print screen more, but unable to solve the problem. I requested them again and again to come online and support me, but they are unable to do it.
Response from Pipedrive
Thank you for your feedback!
- Industry: Wholesale
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Tool For A Great Price
Reviewed on 25/09/2024
Overall it is a great tool that has great potential and I hope they improve on areas where they...
Overall it is a great tool that has great potential and I hope they improve on areas where they fall behind their competitors
Pros
Pipedrive is great, it has a simple workflow while allowing a lot of customisation
Cons
The email feature is lacking, considering the competition's features set in this area.
Alternatives Considered
HubSpot CRMReasons for Switching to Pipedrive
Pricing, HubSpot was very expensive in comparison and the costs just skyrocketed when we started looking at automation features.Response from Pipedrive
Thank you for your feedback!
- Industry: Public Relations & Communications
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Massive Pipedrive fan
Reviewed on 12/07/2022
Being able to manage our customer base and network in an easy and usable way. Also it has become my...
Being able to manage our customer base and network in an easy and usable way. Also it has become my second brain. Best software I have found for this. Strongly recommend.
I have used [SENSITIVE CONTENT] coaching and group sessions to get more skilled in using Pipedrive. I also recommend [SENSITIVE CONTENT] He is very good.
Pros
Ease of use, good service. I also appreciate how fast they ship updates.
Cons
It is a little bit too much focused on sales for me, as I am mainly using the CRM features but I understand that that is its main use for most people.
Alternatives Considered
Salesforce Sales CloudReasons for Choosing Pipedrive
It was recommended to me.Switched From
HighriseReasons for Switching to Pipedrive
Cheaper and more lightweight and web based. Also I saw how fast people were adopting it.Pipedrive FAQs
Below are some frequently asked questions for Pipedrive.Q. What type of pricing plans does Pipedrive offer?
Pipedrive offers the following pricing plans:
- Starting from: USD 12.00/month View Pricing Plans
- Pricing model: Subscription
- Free Trial: Available
Q. Who are the typical users of Pipedrive?
Pipedrive has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Pipedrive support?
Pipedrive supports the following languages:
Czech, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Turkish, Ukrainian
Q. Does Pipedrive support mobile devices?
Pipedrive supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Pipedrive integrate with?
Pipedrive integrates with the following applications:
APIANT, Act-On, ActiveCampaign, ActiveConversion, ActiveDEMAND, Acuity Scheduling, Aircall, Asana, Bedrock Data, Calendly, CallHippo, Callmaker, Cyclr, Datananas, Dealfront, Docusign, Drip, Dropbox Business, Dryrun, FreshBooks, Front, Google Calendar, Google Contacts, Google Drive, Google Maps, Google Meet, Google Workspace, Gravity Forms, Grow, HappyFox Chat, Help Scout, Highrise, Integrate.io, IntelligenceBank, Jotform, JustCall, Kato, Kixie PowerCall, Klenty, Lead Gen & CRM (formerly SharpSpring), Lead Liaison, LeadBoxer, LiveChat, Livestorm, MRPeasy, Mailchimp, Mailjet, Microsoft 365, Microsoft Outlook, Microsoft Power Automate, Microsoft Teams, Operations Hub, Ottspotta, Outfunnel, PandaDoc, Plecto, Proposable, Proposify, QuickBooks Online, QuickBooks Online Advanced, QuoteWerks, RightSignature, Ringostat, Ruler Analytics, Slaask, Slack, Slemma, SupportBee, Surfe, Survicate, Talkdesk, Talkspirit, TimelinesAI, Toky, Tray.io, Trello, Userlike, Wishpond, Woopra, Xero, Yesware, Zapier, Zoom Workplace, lemlist, monday.com
Q. What level of support does Pipedrive offer?
Pipedrive offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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