Salesforce Sales Cloud

About Salesforce Sales Cloud
Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce.
Whether you’re starting your business or looking to grow, Sales Cloud can help you win more deals by building better customer relationships. Get up and running fast with single source of truth for all of you customer data. Enhance your sales productivity by automating manual tasks so you can focus on your customers. And when you’re ready to grow, you can connect your entire business to Salesforce with a single platform that helps you build better customer experiences.
Key benefits of Salesforce Sales Cloud
- Super-charge your sales
- Deliver amazing service
- Join all the important conversations
- Build custom apps and sites
- Collaboration across your global organisation
- Mobile: Anywhere access to the live data you need
- Get insights you need to make smarter decisions.
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Reviews
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- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Complex, Integrated tool
Reviewed on 03/08/2024
Overall, it is a great customer relationship management (CRM) platform that helps businesses manage...
Overall, it is a great customer relationship management (CRM) platform that helps businesses manage their sales process, customer data, and interactions.
Pros
It significantly enhances sales pipeline by optimizing lead management and conversion rates. Convert more prospects into customers by effectively nurturing leads, streamlining sales processes, and gaining valuable insights into customer behavior.
Cons
Implementation is quite complex and resource-intensive, often presenting challenges for smaller businesses or those lacking dedicated IT support.
- Industry: Marketing & Advertising
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great software that helps you be more successful
Reviewed on 05/12/2024
Used it at multiple companies both as a user and manager/admin levels. Always found it useful and...
Used it at multiple companies both as a user and manager/admin levels. Always found it useful and wondered how companies survive without something similar.
Pros
It allows users to stay organized and on task, also while balancing the needs of the overall business.
Cons
While a plus to have so many features, it can be overwhelming. Take some time to complete some additional tutorials and training, and it will help.
Alternatives Considered
HubSpot Marketing HubReasons for Switching to Salesforce Sales Cloud
It was all-incompassing of what we needed.- Industry: Hospitality
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Easy to use but old look
Reviewed on 21/12/2024
Very basic but wouldn’t use it if it wasn’t for my actual job
Very basic but wouldn’t use it if it wasn’t for my actual job
Pros
It’s very Easy to use, no need to learn IT as it’s quite basic
Cons
The look is quite old, you can’t really make it unique as you cannot create all the blocks you wish
- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Salesforce >
Reviewed on 29/10/2024
Overall I've used the tool as well as various others and feel it's the most robust available CRM
Overall I've used the tool as well as various others and feel it's the most robust available CRM
Pros
The dynamic ability to report and splice and dice information bout my accounts, contacts, opportunities etc
Cons
Sometimes it can be a bit clunky in navigating page to page or finding the specific details but they've made some changes such as the different modes to help this
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
CRM Platform with best features specific to particular industry
Reviewed on 24/01/2025
I am using salesfroce sales cloud for mainly CRM work, where i have intergrated my digital...
I am using salesfroce sales cloud for mainly CRM work, where i have intergrated my digital paltforms with Salesforce sales cloud and able to capture the leads directly into CRM, then i have setup workflows and routing for lead distribution among team and able to manage the pipeline as well and maintained all our contacts in the database. by using this our marketing and sales team collaboration is very easier and now they are doing all lead and deasl management tasks very quckly and giving more time for closing the new deals.
Pros
I liked their inbult tool chatter for collaboration with internal teams, where i am able to share updates and documents.
Cons
As compared to other CRM Platforms in the market pricing is higher for each individual user, they should implement usage based pricing instead of giving too many features in one package.
Salesforce Sales Cloud FAQs
Below are some frequently asked questions for Salesforce Sales Cloud.Q. What type of pricing plans does Salesforce Sales Cloud offer?
Salesforce Sales Cloud offers the following pricing plans:
- Starting from: USD 25.00/month
- Pricing model: Subscription
- Free Trial: Available
Basic sales and marketing for up to 5 users $25 /user/month* (billed annually) Complete CRM for any size team $80 /user/month* (billed annually) Deeply customizable CRM for your business $165 /user/month* (billed annually) Unlimited CRM power and support $330 /user/month* (billed annually)
Q. Who are the typical users of Salesforce Sales Cloud?
Salesforce Sales Cloud has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Salesforce Sales Cloud support?
Salesforce Sales Cloud supports the following languages:
English, French, German, Italian, Russian, Spanish, Swedish
Q. Does Salesforce Sales Cloud support mobile devices?
Salesforce Sales Cloud supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Salesforce Sales Cloud integrate with?
Salesforce Sales Cloud integrates with the following applications:
Birdeye, Box, ClearSlide, Crowdstack Pro, Dropbox Business, Eventbrite, Evernote Teams, Expensify, Five9, GetFeedback, Gmail, GoTo Meeting, Litmos, Mailchimp, Professional Services Cloud, QuickBooks Online, Smartsheet, SurveyMonkey, Veeva CRM, Webinato, Yesware, Zapier
Q. What level of support does Salesforce Sales Cloud offer?
Salesforce Sales Cloud offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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