About When I Work

Use When I Work to schedule, track time and attendance, and communicate with employees, all in one place. Create schedules quickly and easily. Send the schedule to staff with just a click—they can get it via notification, email, or text. Activate Time & Attendance to let employees use a mobile time clock through their own device or one you set up as a terminal. Manage shift requests, time off and availability and easily let employees communicate with each other. You can even integrate your payroll provider to streamline the process even more.

When I Work is the perfect tool for small business owners, operations managers, HR managers, or anyone managing hourly schedules. It is available for a 14-day free trial.

Pricing starting from:

USD 2.50/month

  • Free Version
  • Free Trial
  • Subscription
Pricing plans
Free Trial

Key benefits of When I Work

Easy-to-use staff scheduling software saves time and reduces conflicts.
Visualization tools allow for insight into workload & overtime.
Staff communication tools facilitate easy shift changes and other updates.
Free app for iPhone and Android lets your workforce carry the schedule in their pocket.
Time saving features like schedule templates reduce hours spent scheduling and saves money.

Business size

S M L

Deployment

  • Cloud-based
  • On-premises

Markets

Australia, Canada, Germany, United Kingdom, Ireland, Netherlands, New Zealand, Singapore, United States, South Africa

Supported Languages

English

Pricing starting from:

USD 2.50/month

  • Free Version
  • Free Trial
  • Subscription
Pricing plans
Free Trial

Images

When I Work Software - Business owners spend way too much time on employee scheduling because they’re stuck using programs like Excel, or even worse— a pencil and paper. Employee scheduling software can help you build your schedule for the week in as little as 15 minutes.
When I Work Software - Your business goes beyond your desk. So should your employee scheduling software. Employee scheduling apps for iPhone and Android help you and your employees manage the schedule while on the go.
When I Work Software - Fine tune the schedule while on-the-go. Schedule shifts, notify staff and simplify scheduling.
When I Work Software - Create next weeks schedule in minutes!
When I Work Software - Communication between managers and employees doesn’t need to be messy or difficult. Team Messaging from When I Work helps you ensure that everyone on your team is in lockstep at all times, no matter where they are.
When I Work Software - Staff acknowledge their shifts to let managers know they've been seen
When I Work Software - Employee hourly pay rates can be added and edited
When I Work Software - We currently offer seamless integrations with these platforms.
When I Work Software - Staff can clock in, make time-off requests, update their availability and chat with coworkers all from their mobile phone!
When I Work Software - Schedule Staff from your iPhone, Android phone for desktop
When I Work Software - Manage Shift Changes on the Fly
When I Work Software - See Who's Working - Create Shifts and Send Alerts
When I Work Software - You & Staff Notified Via Text, Email, or Both
When I Work Software - Know When Employees Are Available To Work
View 15 more
When I Work video
When I Work Software - Business owners spend way too much time on employee scheduling because they’re stuck using programs like Excel, or even worse— a pencil and paper. Employee scheduling software can help you build your schedule for the week in as little as 15 minutes.
When I Work Software - Your business goes beyond your desk. So should your employee scheduling software. Employee scheduling apps for iPhone and Android help you and your employees manage the schedule while on the go.
When I Work Software - Fine tune the schedule while on-the-go. Schedule shifts, notify staff and simplify scheduling.
When I Work Software - Create next weeks schedule in minutes!
When I Work Software - Communication between managers and employees doesn’t need to be messy or difficult. Team Messaging from When I Work helps you ensure that everyone on your team is in lockstep at all times, no matter where they are.
When I Work Software - Staff acknowledge their shifts to let managers know they've been seen
When I Work Software - Employee hourly pay rates can be added and edited
When I Work Software - We currently offer seamless integrations with these platforms.
When I Work Software - Staff can clock in, make time-off requests, update their availability and chat with coworkers all from their mobile phone!
When I Work Software - Schedule Staff from your iPhone, Android phone for desktop
When I Work Software - Manage Shift Changes on the Fly
When I Work Software - See Who's Working - Create Shifts and Send Alerts
When I Work Software - You & Staff Notified Via Text, Email, or Both
When I Work Software - Know When Employees Are Available To Work

Features

Total features of When I Work: 112

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Automatic Time Capture
  • Availability Management
  • Billable & Non-Billable Hours
  • Budgeting/Forecasting
  • Calendar Management
  • Calendar Sync
  • Chat/Messaging
  • Class Scheduling
  • Clock In / Out
  • Committee Management
  • Communication Management
  • Compliance Management
  • Contractor Management
  • Data Import/Export
  • Demand Forecasting
  • Drag & Drop
  • Email Reminders
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Event Management
  • Event Scheduling
  • Facility Management
  • Facility Scheduling
  • Faculty/Staff Management
  • File Sharing
  • For Retail
  • For Salons and Spas
  • Forecasting
  • GPS
  • Group Scheduling
  • HR Management
  • Labor Cost Calculator
  • Labor Cost Reporting
  • Labor Forecasting
  • Leave Tracking
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile Time Tracking
  • Multi-Channel Communication
  • Multi-Location
  • Multiple Billing Rates
  • No-Show Tracking
  • Offline Access
  • Offline Time Tracking
  • On Call Scheduling
  • Online Booking
  • Online Punch Card
  • Online Time Clock
  • Online Time Tracking Software
  • Overtime Calculation
  • Payroll Management
  • Performance Metrics
  • Physician Management
  • Projections
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Scheduling
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Resource Scheduling
  • SMS Messaging
  • Salaried Employee Tracking
  • Schedule Distribution
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Shift Swapping
  • Sick Leave Tracking
  • Single Sign On
  • Summary Reports
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Time & Attendance
  • Time & Expense Tracking
  • Time Clock
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • Volunteer Management
  • Waitstaff Management
  • Workstation Tracking
  • iCalendar Support

Alternatives

Sling

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7shifts

4.7
#2 Alternative to When I Work
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Homebase

4.6
#3 Alternative to When I Work
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WhenToWork

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Reviews

Overall rating

4.5 /5
(952)
Value for Money
4.4/5
Features
4.3/5
Ease of Use
4.4/5
Customer Support
4.4/5

Already have When I Work?

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Showing 5 reviews of 952 Read all reviews
Showing 5 reviews of 952
Trish
Overall rating
  • Industry: Veterinary
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great software for teams of all sizes

Reviewed on 25/07/2019

I've been using this software for 5 years, first as an employee then as an employer. Ease of use...

I've been using this software for 5 years, first as an employee then as an employer. Ease of use for both parties is fantastic and it's well worth paying for to save the time. When I change places of business, if I have a choice, I will choose When I Work again and again.

Pros

- Shift templates, makes scheduling a lot easier
- The ability to copy and paste any shift, even faster than clicking and choosing
- Simple to add and remove employees
- App is fairly easy to use
- Time clock is awesome, easy to use

Cons

- Looking at the full staff schedule on a particular day can be tedious.
- For those making schedules, it's so much easier to do on a computer
- In order to have a printed schedule, it downloads the PDF which you then have to print. I wish this printed right off the website.

Alternatives Considered

Gingr

Reasons for Switching to When I Work

The hourly staff scheduling that comes with Gingr leaves a LOT to be desired and has a lot of catching up to do to even be basically useful.

Response from When I Work

Hi Trish,

Thank you for taking the time to review When I Work, and your feedback is appreciated! We are always looking for ways to make improvements and appreciate users like you that provide feedback so we can enhance and improve When I Work!

Best,
Amanda

Deanna
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

When I Work

Reviewed on 30/06/2022

Overwall the software works great for time keeping, scheduling shifts and dropping shifts.

Overwall the software works great for time keeping, scheduling shifts and dropping shifts.

Pros

Love that I can see all positions and the counts that way I can see if all employees are scheduled for the day. Easy to Post all at once and duplicate schedules.

Cons

I dislike that we have to pay extra to send messages to the entire team.

Response from When I Work

Hey there Deanna,

Cassee here with Customer Care. We received your feedback and wanted to follow up!

We are glad to know that our Scheduler has made it easier for you to publish and duplicate weekly schedules and that you are able to confirm all employees and positions are accounted for! We love making work less work, so it's great to know we're hitting the mark in that area.

There are three communication features within the WorkChat menu: Send Email, Send Team Text, or sending a message through WorkChat. Sending email and WorkChat messages are included without any extra costs to your plan. The Team Texts require credits because they the cost of sending texts via When I Work since it is separate from a standard Cell Phone Plan.

Thanks again for giving us feedback on your experience with When I Work. It's always great to hear from our users!

Kindly,
Cassee

Victoria
Overall rating
  • Industry: Education Management
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 0.0 /10

When I work user

Reviewed on 30/06/2022

Pros

That I can copy from the previous week or day

Cons

How slow it is when there is a lot of shifts.

Response from When I Work

Hey there Victoria,

Cassee here with Customer Care. We received your feedback and wanted to follow up!

We are glad to know that our Scheduler has made it easier for you to publish and duplicate schedules! We love making work less work, so it's great to know we're hitting the mark in that area.

Improving both the speed and reliability of our software is one of our team's highest priorities. We are constantly working to release updates and enhancements to our software. We definitely appreciate your candid feedback on this area!

Thanks again for giving us feedback on your experience with When I Work. It's always great to hear from our users!

Kindly,
Cassee

Krissy
Overall rating
  • Industry: Food Production
  • Company size: 501-1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

When I work

Reviewed on 22/04/2022

I loved the when i work app very much. I was able to look at my shifts as well as change and drop...

I loved the when i work app very much. I was able to look at my shifts as well as change and drop shifts, There is also the ability to chat with other employees about changing or swapping shifts.

Pros

When I work is a great app as far as employee scheduling and shift changes. The app has sooo many great features available and it is very affordable.

Cons

there were a few glitches with the software on ocassion when trying to pick up a dropped shift if you are already scheduled.

Alternatives Considered

ADP Workforce Now

Reasons for Switching to When I Work

I heard from other stores that have used the software as well as reading reviews online.

Response from When I Work

Hi Krissy,

Thanks so much for taking the time to share this feedback with us!

We're happy to know that you're enjoying the app and features available, like easily having access to view your schedule, and being able to drop and swap shifts! Our users are the reason we do what we do.

Please let us know if any questions come up, we're always happy to help.

Warmly,
Chelo

David
Overall rating
  • Industry: Restaurants
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Money well spent

Reviewed on 16/07/2022

Pros

The ability to schedule in advance and have employees accept shifts is critical in todays world. We also enjoy the ability for employees to swap shifts (puts the responsibility on them). A true time saver.

Cons

Like all things, price but it works very well.

Response from When I Work

Hey there David,

Cassee here with Customer Care. We received your feedback and wanted to follow up!

We are glad to know that our Scheduler has made it easier for you to build out your schedule ahead of time and for employees to confirm their shifts! It's also great to know that giving employees the ability to manage swaps has made your job easier. We love making work less work, so it's great to know we're hitting the mark in that area.

We do strive to provide the very best value through continued product enhancements and outstanding service. Please connect with our Customer Care team with any questions you have about your plan and pricing. We definitely appreciate your candid feedback on this area!

Thanks again for giving us feedback on your experience with When I Work. It's always great to hear from our users!

Regards,
Cassee

Showing 5 reviews of 952 Read all reviews

When I Work FAQs

Below are some frequently asked questions for When I Work.

When I Work offers the following pricing plans:

Standard plan starts at $2.50/user/month. When I Work is offered as a subscription on a month-to-month basis. There are no long-term contracts and a credit card is NOT required to start a free trial.

When I Work has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

When I Work supports the following languages:

English

When I Work supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

When I Work integrates with the following applications:

321Forms, ADP Workforce Now, Crew, Google Calendar, Google Workspace, Gusto, Meta for Business, OnPay, OnPay Solutions, PayPal, QuickBooks Online Advanced, Quickbooks Online, Square Point of Sale, Starboard Suite, Tribepad, Vend, Zapier

When I Work offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

Related categories

See all software categories found for When I Work.