--- description: Learn more about When I Work. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: When I Work Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Time Tracking Software](/directory/571/time-tracking/software) > [When I Work](/software/90360/when-i-work) # When I Work Canonical: https://www.getapp.com.au/software/90360/when-i-work Page: 1 / 53\ Next: [Next page](https://www.getapp.com.au/software/90360/when-i-work?page=2) > Use When I Work to schedule, track time and attendance, and communicate with employees, all in one place. Create schedules quickly and easily. Team members can receive staff schedules via notification, email, or text. It offers a time \& attendance module to let employees use a mobile time clock through a custom device or a terminal. > > Verdict: Rated **4.5/5** by 1299 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of When I Work Visualization tools allow for insight into workload \& overtime. Staff communication tools facilitate easy shift changes and other updates. Free apps for iPhone and Android lets the workforce carry the schedule in their pocket. Time saving features, such as schedule templates reduce hours spent scheduling and saves money. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 1299 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: When I Work - **Location**: Minneapolis, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: USD 2.50 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Single location plans start at $3 per user per month. When I Work is offered as a subscription on a month-to-month basis. There are no long-term contracts and a credit card is NOT required to start a free trial. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Germany, Ireland, Netherlands, New Zealand, Singapore, South Africa, United Kingdom, United States ## Features - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Activity/News Feed - Alerts/Notifications - Appointment Scheduling - Approval Process Control - Attendance Management - Attendance Tracking - Automated Scheduling - Automatic Time Capture - Availability Management - Billable & Non-Billable Hours - Budgeting/Forecasting - Calendar Management - Calendar Sync - Class Scheduling - Client Database ## Integrations (19 total) - 321Forms - Access PeopleHR - Crew - GoCo - Google Calendar - Google Workspace - Gusto - Gusto - Meta for Business - OnPay - PayPal - Paychex Flex - QuickBooks Online - QuickBooks Online Advanced - Rippling ... and 4 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Time Tracking Software](https://www.getapp.com.au/directory/571/time-tracking/software) ## Related Categories - [Medical Booking Software](https://www.getapp.com.au/directory/68/medical-scheduling/software) - [Restaurant Management Software](https://www.getapp.com.au/directory/196/restaurant-management/software) - [Salon Software](https://www.getapp.com.au/directory/212/salon/software) - [Scheduling Software](https://www.getapp.com.au/directory/233/scheduling/software) - [Time Clock Software](https://www.getapp.com.au/directory/265/time-clock-attendance/software) ## Alternatives 1. [Connecteam](https://www.getapp.com.au/software/105401/connecteam) — 4.6/5 (5304 reviews) 2. [Wageloch](https://www.getapp.com.au/software/2081559/wageloch) — 4.5/5 (265 reviews) 3. [Findmyshift](https://www.getapp.com.au/software/100306/findmyshift) — 4.6/5 (1199 reviews) 4. [7shifts](https://www.getapp.com.au/software/101735/7shifts) — 4.7/5 (1212 reviews) 5. [Deputy](https://www.getapp.com.au/software/90831/deputy) — 4.6/5 (773 reviews) ## Reviews ### "Very efficient for scheduling in standard environment" — 4.0/5 > **MrElonElon** | *18 April 2026* | Financial Services | Recommendation rating: 7.0/10 > > **Pros**: What I liked most about When I Work is how much time it saves on scheduling and coordination. In practice, instead of managing shifts through Excel or emails, everything is centralized: schedules, availability, and communication. For example, the ability for employees to swap shifts directly in the app and for managers to validate quickly significantly reduces operational friction and improves efficiency. > > **Cons**: What I liked least about When I Work is that it can feel limited when you need more advanced features or deeper customization. For example, reporting and integrations are not as developed as in more complex systems, which can be a constraint in structured environments. Also, notifications can sometimes become overwhelming or missed depending on usage. ----- ### "Best tool for employee mangement" — 5.0/5 > **James** | *3 April 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Creating a schedule for 20+ people can be done in minutes, easily customizable. the best option to move up from Excel which we were using beforehand. > > **Cons**: the post-shift adjustments can be more manageable. for large groups of employees difficult to compare what was scheduled vs what was worked at a glance. reports can be labeled a bit better > > very positive, it saves me hours on payroll, scheduling, and time attendance. ----- ### "okay for small companies" — 3.0/5 > **Jessie** | *20 March 2026* | Veterinary | Recommendation rating: 5.0/10 > > **Pros**: easy clock-in kiosk. easy to use. easy for the staff to learn how to use, and review their schedule. > > **Cons**: the inability to schedule different shift types, such as 4x10 or 5x8's and to be able to keep track overtime that applies to those shift types > > It is a good app for small companies with not a lot of employees, or companies that don't have different shift types ----- ### "Worth exploring\!" — 5.0/5 > **Cameron** | *3 April 2025* | Food & Beverages | Recommendation rating: 8.0/10 > > **Pros**: The simplicity of the lay out, I come from google sheets and they are good but this just made things so much simpler, and I feel I have so much less junk from all these files and such on google. Really good layout, look and process. > > **Cons**: The way it prints out, the form is just too small when you have more names added, there should be options for different layouts when it comes to printing. > > Great\! I feel I’ve said a bit already but great a smoother process, faster, easier to look at. Staff really enjoys using it, and they find it pretty easy to do so\! ----- ### "Love this App" — 5.0/5 > **Nicky** | *4 April 2025* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: WIW is very user friendly\! I love that when I am building a schedule for my store, it shows my staff and their availability. It only lets me schedule who is available and when. I also love the notifications of when there is a shift change, so i can make the changes in the staffs schedule. It’s a great app\! > > **Cons**: I don’t care for having to switch back and forth between the 2 Boulder stores. i wish it came up on its own. > > Very easy to navigate. It makes building the weeks schedule much easier\! ----- Page: 1 / 53\ Next: [Next page](https://www.getapp.com.au/software/90360/when-i-work?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/90360/when-i-work) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data