When I Work
About When I Work
Use When I Work to schedule, track time and attendance, and communicate with employees, all in one place. Create schedules quickly and easily. Team members can receive staff schedules via notification, email, or text. It offers a time & attendance module to let employees use a mobile time clock through a custom device or a terminal. Operators can manage shift requests, time off and availability and let employees communicate with each other. Supervisors can even integrate payroll providers to streamline the process further.
Pricing starting from:
USD 2.50/month
- Free Version
- Free Trial
- Subscription
Key benefits of When I Work
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premises
Supported Languages
English
Pricing starting from:
USD 2.50/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of When I Work: 112
Alternatives
Homecare Homebase
TicketSource
ZoomShift
Planday
Reviews
Already have When I Work?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Automotive
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
When I Work Makes My Scheduling Easy!
Reviewed on 15/11/2023
I was first introduced to When I Work when I started working here as a call-center agent five years...
I was first introduced to When I Work when I started working here as a call-center agent five years ago. I've since moved up, and have been using it to schedule my team members for about four years. I find it incredibly easy to use, and I love the tiny details like colors and notations that can be customized down to the employee level.
Pros
I love the color variations, the employee preferred availability, and the ability to go back or forth in time to view schedules.
Cons
I honestly can't think of any. I love this product.
Response from When I Work
Hello Melissa, Thank you for providing such kind words. We love hearing from our supporters.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
When I Work Review
Reviewed on 08/11/2024
Overall, employers and employees appreciate the ease of usage and simplicity.
Overall, employers and employees appreciate the ease of usage and simplicity.
Pros
I like the ease of scheduling (including copying schedules from one week to the next), as well as being able to view employee's time submitted and notices when there is overtime. I also appreciate the integration with Gusto, our payroll service.
Cons
Sometimes there is a lot of detritus and repeated shifts that shouldn't be.
Alternatives Considered
GustoReasons for Switching to When I Work
We haven't decided to continue yet, we are still investigating.Response from When I Work
Hello Heather - Thank you for utilizing When I Work and for reviewing our application. We love hearing your praise and feedback!
- Industry: Veterinary
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
When I Work- the good and the bad
Reviewed on 06/11/2024
Good platform but needed more versatility
Good platform but needed more versatility
Pros
The scheduling module had good templates and an easy setup for documenting pto
Cons
The platform was limited for employee documentation
Alternatives Considered
PaylocityReasons for Switching to When I Work
Smaller staff at that time, didn't need as many functionsResponse from When I Work
Hi Ashli, thank you for taking the time to rate us! Your feedback is certainly valued and will be extremely helpful to our team! Please reach out if you ever have any questions!
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Time Tracking Tool
Reviewed on 10/11/2024
Pros
Flexibility for creating different shift types and pay categories by staff.
Cons
Payroll side isn’t fully there. For example, contractors don’t have a self service side for paystubs, etc.
Alternatives Considered
GustoReasons for Switching to When I Work
Flexibility to create different positions and assign per staff member.Response from When I Work
Hi Amber, thank you for leaving such a positive review. We really appreciate your support!
- Industry: Telecommunications
- Company size: 51–200 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very easy to use, with all the features we need
Reviewed on 26/08/2024
We upgraded from using a Google Slide template (yes, really) so WhenIWork was a huge improvement...
We upgraded from using a Google Slide template (yes, really) so WhenIWork was a huge improvement for us. We like that employees can easily see their schedule in their own timezone, and request to swap shifts with each other.
Pros
Clear and easy to use, much better interface than its competitors, easy to review timesheets and organize schedules. The colour-coding lets everyone see their own shifts at a glance, and managers can easily spot any gaps in the coverage.
Cons
When scheduling, repeating shifts can be a little clunky and isn't the best UI. But it's overall fine to set up a schedule with recurring shifts.
Response from When I Work
Hello Heather, thanks for writing us a review! We're happy to hear you are enjoying the app! We'd like to help resolve any issues that you are experiencing with repeating shifts - if you can submit a ticket at https://help.wheniwork.com/submit-a-ticket/. Thank you!
When I Work FAQs
Below are some frequently asked questions for When I Work.Q. What type of pricing plans does When I Work offer?
When I Work offers the following pricing plans:
- Starting from: USD 2.50/month
- Pricing model: Subscription
- Free Trial: Available
Essentials plan starts at $1.50/user/month. When I Work is offered as a subscription on a month-to-month basis. There are no long-term contracts and a credit card is NOT required to start a free trial.
Q. Who are the typical users of When I Work?
When I Work has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does When I Work support?
When I Work supports the following languages:
English
Q. Does When I Work support mobile devices?
When I Work supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does When I Work integrate with?
When I Work integrates with the following applications:
321Forms, ADP Workforce Now, Access PeopleHR, Crew, GoCo, Google Calendar, Google Workspace, Gusto, Gusto, Meta for Business, Mindbody, OnPay, PayPal, Paychex Flex, QuickBooks Online, QuickBooks Online Advanced, RUN Powered by ADP, Rippling, Square Point of Sale, Starboard Suite, Tribepad, Zapier, simplepay.ca
Q. What level of support does When I Work offer?
When I Work offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat
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