---
description: Learn more about When I Work. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: When I Work Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Time Tracking Software](/directory/571/time-tracking/software) > [When I Work](/software/90360/when-i-work)

# When I Work

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> Use When I Work to schedule, track time and attendance, and communicate with employees, all in one place. Create schedules quickly and easily. Team members can receive staff schedules via notification, email, or text. It offers a time \&amp; attendance module to let employees use a mobile time clock through a custom device or a terminal.
> 
> Verdict: Rated **4.5/5** by 1300 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of When I Work

 Visualization tools allow for insight into workload \&amp; overtime.&#10; Staff communication tools facilitate easy shift changes and other updates.&#10; Free apps for iPhone and Android lets the workforce carry the schedule in their pocket.&#10; Time saving features, such as schedule templates reduce hours spent scheduling and saves money.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 1300 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: When I Work
- **Location**: Minneapolis, US
- **Founded**: 2010

## Commercial Context

- **Starting Price**: USD 2.50
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Single location plans start at $3 per user per month.&#10;&#10;When I Work is offered as a subscription on a month-to-month basis. There are no long-term contracts and a credit card is NOT required to start a free trial.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Germany, Ireland, Netherlands, New Zealand, Singapore, South Africa, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Appointment Scheduling
- Approval Process Control
- Attendance Management
- Attendance Tracking
- Automated Scheduling
- Automatic Time Capture
- Availability Management
- Billable & Non-Billable Hours
- Budgeting/Forecasting
- Calendar Management
- Calendar Sync
- Class Scheduling
- Client Database

## Integrations (19 total)

- 321Forms
- Access PeopleHR
- Crew
- GoCo
- Google Calendar
- Google Workspace
- Gusto
- Gusto
- Meta for Business
- OnPay
- PayPal
- Paychex
- QuickBooks Online
- QuickBooks Online Advanced
- Rippling

... and 4 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Time Tracking Software](https://www.getapp.com.au/directory/571/time-tracking/software)

## Related Categories

- [Medical Booking Software](https://www.getapp.com.au/directory/68/medical-scheduling/software)
- [Restaurant Management Software](https://www.getapp.com.au/directory/196/restaurant-management/software)
- [Salon Software](https://www.getapp.com.au/directory/212/salon/software)
- [Scheduling Software](https://www.getapp.com.au/directory/233/scheduling/software)
- [Time Clock Software](https://www.getapp.com.au/directory/265/time-clock-attendance/software)

## Alternatives

1. [Connecteam](https://www.getapp.com.au/software/105401/connecteam) — 4.6/5 (5311 reviews)
2. [Wageloch](https://www.getapp.com.au/software/2081559/wageloch) — 4.5/5 (265 reviews)
3. [Findmyshift](https://www.getapp.com.au/software/100306/findmyshift) — 4.6/5 (1202 reviews)
4. [7shifts](https://www.getapp.com.au/software/101735/7shifts) — 4.7/5 (1212 reviews)
5. [Deputy](https://www.getapp.com.au/software/90831/deputy) — 4.6/5 (773 reviews)

## Reviews

### "Saves a lot of time" — 5.0/5

> **Jenica** | *26 January 2026* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: Since employees could clearly see their schedules in real time, the app helped reduce scheduling conflicts and miscommunication. It also saves a lot of back and forth with the employees compared to manual scheduling. It is also user-friendly.
> 
> **Cons**: The overall look could use a little updating to achieve a modern look, similar to the apps and tools we use today.
> 
> Overall, it is very positive and easy to use. In my role as Executive Assistant, it has saved me a lot of time to focus more on other tasks because the repetitive tasks are already taken care of by When I Work. This tool has saved me from miscommunication and scheduling conflicts many times.

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### "Worth exploring\!" — 5.0/5

> **Cameron** | *3 April 2025* | Food & Beverages | Recommendation rating: 8.0/10
> 
> **Pros**: The simplicity of the lay out, I come from google sheets and they are good but this just made things so much simpler, and I feel I have so much less junk from all these files and such on google. Really good layout, look and process.
> 
> **Cons**: The way it prints out, the form is just too small when you have more names added, there should be options for different layouts when it comes to printing.
> 
> Great\! I feel I’ve said a bit already but great a smoother process, faster, easier to look at. Staff really enjoys using it, and they find it pretty easy to do so\!

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### "When I work -didn’t work for me." — 3.0/5

> **Verified Reviewer** | *8 May 2026* | Veterinary | Recommendation rating: 0.0/10
> 
> **Pros**: Shared info with employees with ease, kept all staff aware of their scheduled work times and was easy to switch shifts if needed.
> 
> **Cons**: Cumbersome to use and takes too much time to get scheduled time set and set up was confusion central.
> 
> Not empressed with the platform and felt it was too much work compared to the implied benefits.  Would not recommend.

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### "When I Work review from an employer" — 5.0/5

> **Dan** | *25 June 2026* | Food & Beverages | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to log in and use for tracking hours, and to to track hours of employees. I haven't heard any complaints from employees, so that is good right there.
> 
> **Cons**: For some reason finding where to start logging hours ie start your shift, was a bit hard to find, and not super intuitive. That could be smoothed over I think.
> 
> Good, helpful, and the employees seem to appreciate it. We use it to run our company, and it has allowed us to add more employees up to a point without too much additional cost.

-----

### "Love this App" — 5.0/5

> **Nicky** | *4 April 2025* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: WIW is very user friendly\! I love that when I am building a schedule for my store, it shows my staff and their availability. It only lets me schedule who is available and when.  I also love the notifications of when there is a shift change, so i can make the changes in the staffs schedule. It’s a great app\!
> 
> **Cons**: I don’t care for having to switch back and forth between the 2 Boulder stores. i wish it came up on its own.
> 
> Very easy to navigate. It makes building the weeks schedule much easier\!

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## Links

- [View on GetApp](https://www.getapp.com.au/software/90360/when-i-work)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/90360/when-i-work> |
| de-AT | <https://www.getapp.at/software/90360/when-i-work> |
| en | <https://www.getapp.com/hr-employee-management-software/a/when-i-work/> |
| en-AE | <https://www.getapp.ae/software/90360/when-i-work> |
| en-AU | <https://www.getapp.com.au/software/90360/when-i-work> |
| en-CA | <https://www.getapp.ca/software/90360/when-i-work> |
| en-GB | <https://www.getapp.co.uk/software/90360/when-i-work> |
| en-IE | <https://www.getapp.ie/software/90360/when-i-work> |
| en-NZ | <https://www.getapp.co.nz/software/90360/when-i-work> |
| en-SG | <https://www.getapp.sg/software/90360/when-i-work> |
| en-ZA | <https://www.getapp.za.com/software/90360/when-i-work> |
| es | <https://www.getapp.es/software/90360/when-i-work> |
| es-CL | <https://www.getapp.cl/software/90360/when-i-work> |
| es-CO | <https://www.getapp.com.co/software/90360/when-i-work> |
| es-MX | <https://www.getapp.com.mx/software/90360/when-i-work> |
| fr | <https://www.getapp.fr/software/90360/when-i-work> |
| fr-BE | <https://fr.getapp.be/software/90360/when-i-work> |
| fr-CA | <https://fr.getapp.ca/software/90360/when-i-work> |
| nl | <https://www.getapp.nl/software/90360/when-i-work> |
| nl-BE | <https://www.getapp.be/software/90360/when-i-work> |

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