---
description: Learn more about CRMdesk. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CRMdesk Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [CRMdesk](/software/8771/crmdesk)

# CRMdesk

Canonical: https://www.getapp.com.au/software/8771/crmdesk

> CRMdesk is very efficient web-based help desk software for knowledgebase management and customer support automation over the Internet.
CRMdesk allows supporting an unlimited number of customers and may be seamlessly integrated with a company’s web site.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of CRMdesk

Worldwide availability
Platform-independent
Unlimited customer support
Risk-free subscription (no contract)
Instant lifetime updates
Intuitive user interface

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: ForeSoft
- **Founded**: 2001

## Commercial Context

- **Starting Price**: USD 49.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Starting at $49 per month, per 5 users..
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Chinese, Dutch, English, French, Japanese, Portuguese, Spanish, Swedish, Traditional Chinese
- **Available Countries**: Australia, Canada, China, United Kingdom, United States

## Features

- Automated Routing
- CRM
- Customizable Fields
- Knowledge Base Management
- Self Service Portal
- Service Level Agreement (SLA) Management
- Ticket Management

## Integrations (2 total)

- BUGtrack
- TeamDesk

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Customer Service Software](https://www.getapp.com.au/directory/231/customer-service/software)

## Related Categories

- [Customer Service Software](https://www.getapp.com.au/directory/231/customer-service/software)
- [Help Desk Software](https://www.getapp.com.au/directory/287/help-desk-ticketing/software)

## Alternatives

1. [Zendesk Suite](https://www.getapp.com.au/software/9448/zendesk) — 4.4/5 (4072 reviews)
2. [Freshdesk](https://www.getapp.com.au/software/10317/freshdesk) — 4.5/5 (3409 reviews)
3. [Salesforce Sales Cloud](https://www.getapp.com.au/software/90378/salesforce) — 4.4/5 (18768 reviews)
4. [LiveChat](https://www.getapp.com.au/software/8385/livechat) — 4.6/5 (1715 reviews)
5. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1753 reviews)

## Reviews

### "Helpful tool to improve customer service experience" — 5.0/5

> **Sachin** | *22 April 2022* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Tracking customers' queries become easy with the help of CRMdesk, a ticket is created for each customer by email-linking through our main customer support email address. CRMdesk provides flexibility for our company needs by allowing us to tailor the software according to our everyday use. Not only this, we can set up email templates as well which is the best feature.
> 
> **Cons**: They should include more features to detect duplicate tickets as it becomes difficult for the team to identify them sometimes.
> 
> I am very satisfied with this software and would like to recommend it to organizations looking for the best and most advanced software to reach their customer base.

## Links

- [View on GetApp](https://www.getapp.com.au/software/8771/crmdesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/crmdesk/> |
| en-AE | <https://www.getapp.ae/software/8771/crmdesk> |
| en-AU | <https://www.getapp.com.au/software/8771/crmdesk> |
| en-CA | <https://www.getapp.ca/software/8771/crmdesk> |
| en-GB | <https://www.getapp.co.uk/software/8771/crmdesk> |
| en-IE | <https://www.getapp.ie/software/8771/crmdesk> |
| en-NZ | <https://www.getapp.co.nz/software/8771/crmdesk> |
| en-SG | <https://www.getapp.sg/software/8771/crmdesk> |
| en-ZA | <https://www.getapp.za.com/software/8771/crmdesk> |

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