FreshBooks
About FreshBooks
If you are a service-based business, FreshBooks is designed for you. If you are a designer, a marketing agency, a plumber, an IT professional, a lawyer, an architect, a web professional – if you create value for your customers by applying your time and expertise to other people’s problems – FreshBooks is built specifically for you.
We uphold a longstanding tradition of providing extraordinary customer service and building a product that helps save you time because we know you went into business to pursue your passion and serve your customers – not to learn accounting.
Key benefits of FreshBooks
- Wow your clients with professional looking invoices that take only seconds to create
- Use automatic checks and balances to ensure accuracy and compliance, while financial info helps you make smart business decisions and working with your accountant even easier.
- Wave goodbye to that shoebox of receipts. Easily log and organize expenses in FreshBooks to track every dollar spent so you're always ready for tax time.
- Never forget to bill for another hour. Automatically pull your tracked time onto your invoice so you’re always invoicing for exactly what you’re worth.
- FreshBooks integrates with over 100 great apps to streamline your business,
help you connect with your team and clients, and better understand your business.
- Get paid up to 11 days faster when you accept credit cards online in FreshBooks. Say hello to automatic deposits, and goodbye to chasing clients for checks.
- Wondering if you’re turning a profit or need to switch gears? In FreshBooks, your dashboard shows you, at-a-glance, where you stand so you know where to focus and can run your business like the boss you are.
- Talk to a real live human anytime you have a question, 8am-8pm ET, Mon-Fri.
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Reviews
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- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
FreshBooks made my day at work so much easier
Reviewed on 05/05/2022
Integration with customers' books, as well as the option to include team members in the layout, are...
Integration with customers' books, as well as the option to include team members in the layout, are all included. On the subject of Application Programming Interfaces. It appeals to me since it brings everything together in one convenient location. The entire software is so simple to use that anyone can learn how to use it.
Pros
I appreciate how user-friendly it is, as well as the appearance of the program, and that it has the essentials when it comes to monitoring money and sending invoices and proposals. It's a really amazing piece of software that provides quick alerts. Excels in the area of financial reporting. When it comes to bank reconciliation, the general ledger is really helpful. Excellent in regard to project accounting.
Cons
The absence of features like as email automation and scheduling, which are provided by applications such as Dubsado and Honeybook, would be an example. One thing I'd want the developers to improve on is making sure that updates are made at the very least within one hour and not much longer.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
FreshBooks made it easy for me
Reviewed on 07/08/2024
I use it for my home business I can keep everything in order.
I use it for my home business I can keep everything in order.
Pros
What I like about FreshBooks is how user friendly it is.
Cons
There really are no down sides from using this product.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great Invoicing Tool for Time Tracking
Reviewed on 09/11/2024
FreshBooks adequately meets my needs as a small business
FreshBooks adequately meets my needs as a small business
Pros
Easy invoicing and time tracking
Integration with Teamwork project management for detailed time tracking
PayPal integration for credit card payments
Cons
Limited collaboration features with other contractors
Increased per-client pricing for those with many one-off clients
Difficult-to-use retainer payment feature
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
It gets the job done
Reviewed on 29/10/2024
It does what you need it to do but it needs some adjustments from the agency side
It does what you need it to do but it needs some adjustments from the agency side
Pros
I can easily log client hours and accept invoice payments
Cons
The reporting and generating invoice features need some work. The easiest way to generate invoice for billable hours is through the time tracker which is annoying.
Response from FreshBooks
Hey Phillip, thank you for taking the time to share your review of FreshBooks.
For us to best understand the kinds of reports and invoice generation workflows you'd like to see, please reach out to our Support Team via https://www.freshbooks.com/contact ^DM
- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Freshbooks Exceeded my expectations.
Reviewed on 29/08/2024
Pros
As a small time business owner, I appreciate Freshbooks offers so many amazing features at a fraction of the cost. The software is user friendly. I can export invoices as opposed to typing each one. Freshbooks also integrates with my Quickbooks account. There is also a 30 day trial period that allows businesses to get familiar with the software and try before buying.
Cons
There are currently no complaints at this time.
FreshBooks FAQs
Below are some frequently asked questions for FreshBooks.Q. What type of pricing plans does FreshBooks offer?
FreshBooks offers the following pricing plans:
- Starting from: $8.00/month
- Pricing model: Subscription
- Free Trial: Available
Lite: $8/mth (first 6 months) Plus: $14/mth (first 6 months) Premium: $20/mth (first 6 months)
Q. Who are the typical users of FreshBooks?
FreshBooks has the following typical customers:
Self Employed, 2–10, 11–50
Q. What languages does FreshBooks support?
FreshBooks supports the following languages:
English
Q. Does FreshBooks support mobile devices?
FreshBooks supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does FreshBooks integrate with?
FreshBooks integrates with the following applications:
123FormBuilder, 2Ship, AWeber, ActiveCampaign, Acuity Scheduling, Adobe Commerce, Agile CRM, Apipheny, Approveit, Artichoke, Asana, Autotask PSA, Avalara, Basecamp, Bench, Bidsketch, BigCommerce, BillBjorn, Bitrix24, Braintree, Calendly, Campaign Monitor by Marigold, Capsule, CarbonPay Ctrl, Cash Flow Frog, CashFlowMapper, Chargezoom, Chaser, Checkeeper, Chrometa, ClicData, Clio, CollBox, Conduit, Constant Contact, Corpay, Devart ODBC Drivers, Dext, DocuSend, Dropbox Backup, Employment Hero, Eventbrite, Everhour, Excel Add-ins, Expensify, Expiration Reminder, Forekast, Formstack Forms, Freshdesk, Geckoboard, Gmail, GoSimpleTax, Google Calendar, Google Workspace, Gravity Forms, Gusto, HappyFox Help Desk, Highrise, HoneyBook, HubSpot CRM, HubSpot Marketing Hub, Hurdlr, Insightly, Intervals, Keap, Kissflow, Klipfolio, Lendflow, Link4, LiveChat, MMC Receipt, Mailchimp, Mailform, Microsoft Outlook, MileageWise, MinuteDock, NiceJob, NurseBuddy, Online Check Writer, Partial.ly, PayPal, Payescape, Payment Evolution, Pegasys, Podia, ProWorkflow, Proposify, Prospero, Revamp CRM, RightSignature, Rydoo, Salesforce Sales Cloud, SherpaDesk, Shopify, Signpost, Skyvia, Slack, Solve CRM, Square Payments, Squarespace, Stripe, SurePayroll, Syft Analytics, Teachable, Teamwork.com, Todoist, Toggl Track, Trello, Universe, Viably, WellyBox, WooCommerce, WordPress, Wufoo, Yalla, Yearli, Zapier, Zendesk Suite, ZipRecruiter, Zoom Workplace, authorize.net, noCRM.io
Q. What level of support does FreshBooks offer?
FreshBooks offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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