---
description: Learn more about Pipeline CRM. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
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title: Pipeline CRM Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Pipeline CRM](/software/8277/pipelinedeals)

# Pipeline CRM

Canonical: https://www.getapp.com.au/software/8277/pipelinedeals

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> Pipeline is a CRM your team will actually use. Boost your business's sales pipeline and deal growth by up to 300% in the first 12 months using Pipeline CRM.
> 
> Verdict: Rated **4.3/5** by 621 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Pipeline CRM

Close Deals Faster with Automation – Automate follow-ups, schedule tasks, and eliminate manual data entry with smart workflows&#10;&#10;Gain Real-Time Sales Insights – Use highly customizable reporting and forecasting to track performance and improve decision-making.&#10;&#10;Customizable CRM That Grows with Your Business – Adapt fields, workflows, and reporting to match your unique sales process.&#10;&#10;Seamless App Integrations – Connect with essential tools like Zapier, Google Workspace, and email platforms to keep data in sync.&#10;&#10;Best-in-Class Customer Support – 98% customer satisfaction rating, with live chat response times in minutes.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 621 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: SaaS Group
- **Founded**: 2014

## Commercial Context

- **Starting Price**: USD 29.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: 14-day free trial, no credit card required.&#10;&#10;Start: $25 per user, per month (billed annually)&#10;Develop: $33 per user, per month (billed annually)&#10;Grow: $49 per user, per month (billed annually)&#10;&#10;Custom plans are also available for larger teams.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Appointment Scheduling
- Assignment Management
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Logging
- Campaign Management
- Collaboration Tools
- Commenting/Notes
- Contact Database
- Contact Management
- Content Management
- Contract/License Management

## Integrations (42 total)

- 123FormBuilder
- ActiveDEMAND
- Aircall
- Asana
- Bedrock Data
- Bitium
- Breeze
- CallRail
- Callmaker
- Dialpad
- Elementor
- Finder.io
- Formstack Forms
- FullContact
- Geckoboard

... and 27 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [CRM Software](https://www.getapp.com.au/directory/230/crm/software)

## Related Categories

- [CRM Software](https://www.getapp.com.au/directory/230/crm/software)
- [Contact Management Software](https://www.getapp.com.au/directory/337/contact-management/software)
- [Sales Force Automation Software](https://www.getapp.com.au/directory/338/sales-force-automation/software)
- [Lead Management Software](https://www.getapp.com.au/directory/339/lead-management/software)
- [Sales Enablement Software](https://www.getapp.com.au/directory/605/sales-enablement/software)

## Alternatives

1. [HubSpot CRM](https://www.getapp.com.au/software/102533/hubspot-crm) — 4.5/5 (4451 reviews)
2. [Zoho CRM](https://www.getapp.com.au/software/9908/zoho-crm) — 4.3/5 (6964 reviews)
3. [Bigin by Zoho CRM](https://www.getapp.com.au/software/142099/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
4. [EngageBay CRM](https://www.getapp.com.au/software/113999/engagebay-marketing) — 4.7/5 (907 reviews)
5. [Salesforce Sales Cloud](https://www.getapp.com.au/software/90378/salesforce) — 4.4/5 (18768 reviews)

## Reviews

### "Inside Sales Help" — 4.0/5

> **Ian** | *8 February 2019* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: Personally I like how easy it is to access all of my deals with just a couple of clicks. Also as an inside sales representative, in my particular profession, I do not see a lot of leads that I need to follow up on so the ones that I do need to follow up on are that much more important. Pipeline Deals helps organize and reminds me daily about which leads I need to follow up on. It also allows me to make custom notes and set various times and dates in which I am reminded to follow up.
> 
> **Cons**: I haven't used Pipeline deals for a long time, but one thing that I would like to be able to do is upload my quotes onto pipeline deals. It would be nice to have that information attached to the customer's profile for quick access.
> 
> Again I do not have a lot of experience with Pipeline, but what I do have I really enjoy. It makes it very convenient to follow up with leads which is important to me.

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### "PipelineDeals is the only standout CRM I have administered." — 5.0/5

> **Yeni** | *7 July 2018* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: Pipeline has assisted my organization to effectively designate our sales approach and follow-up with our most juicy customers. We use the Pipeline Calender feature to properly manage sales calls we need to make ,and everyone on the sales team can now properly track all of our most important projects.&#10;    The entire sales team stays on the same page , as every sales person is able to read notes left  by others on every profile page ; ensuring they simply need to continue from where their colleagues stopped  and avoid repeating sales milestones already accomplished by others.
> 
> **Cons**: I want Pipelinedeals to improve on its search functionality to effectively combine tagline search results.

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### "You Can Do Better" — 2.0/5

> **Verified Reviewer** | *12 September 2022* | Health, Wellness & Fitness | Recommendation rating: 1.0/10
> 
> **Pros**: It's cheap, and no recurring subscription fees.
> 
> **Cons**: Without a recurring subscription fee, they have no motivation to help their current customers. They've already gotten 100% of the money their going to get from them. &#10;&#10;The lead form, despite being embedded on the host site, runs through a redirect, meaning I'm losing all attribution of leads when looking in Google Analytics. I'm guessing where to attribute marketing dollars because PLP is actively preventing me from seeing where the leads come from.&#10;&#10;I've been trying to work with the support team for months now and when they couldn't answer my question after the first few emails they just started ignoring me. I've sent 4-5 additional emails with zero response.
> 
> If you have the budget for literally anything else, use it. This is a tool built by sales people and does not hold up when compared to how a truly sales-marketing integrative CRM/automation tool should operate.

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### "Easy to use with customizable reports" — 5.0/5

> **Stephanie** | *12 February 2019* | Nonprofit Organization Management | Recommendation rating: 9.0/10
> 
> **Pros**: Mostly, I like that I can create reports based off of several different types of data, from custom field data to monetary figures.
> 
> **Cons**: Least of all I do not like that one can't remove past users. We can create an archive team and place them there, but their data and names show up in places where deals cross over still. I'd like to see an option where we can either completely migrate their data or delete totally.
> 
> Overall, our organization has had a very positive experience with PipelineDeals. Years later and we're still learning how to customize and utilize the options.

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### "PipelineDeals has increased our revenue by over 300%\!" — 5.0/5

> **Camerin** | *13 February 2019* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: PieplineDeals is incredibly easy to customize and use. We have over 100 PipelineDeals users across our franchise group. EVERY user has made it clear that they would not be able to track sales progress as easily as PipelinDeals has made it.
> 
> **Cons**: There are no real cons to PipelineDeals\! I only say this because when there is a feature that is not already built into the program, you can put in a feature request and the development team will add the feature.
> 
> Using the software is as easy as it gets. Working with the support team is always a pleasure\!\!

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## Links

- [View on GetApp](https://www.getapp.com.au/software/8277/pipelinedeals)

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| de-AT | <https://www.getapp.at/software/8277/pipelinedeals> |
| en | <https://www.getapp.com/customer-management-software/a/pipelinedeals/> |
| en-AE | <https://www.getapp.ae/software/8277/pipelinedeals> |
| en-AU | <https://www.getapp.com.au/software/8277/pipelinedeals> |
| en-CA | <https://www.getapp.ca/software/8277/pipelinedeals> |
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| fr | <https://www.getapp.fr/software/8277/pipelinedeals> |
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| fr-CA | <https://fr.getapp.ca/software/8277/pipelinedeals> |
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| pt | <https://www.getapp.com.br/software/8277/pipelinedeals> |
| pt-PT | <https://www.getapp.pt/software/8277/pipelinedeals> |

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