--- description: Learn more about Shopify. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Shopify Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Shopping Cart Software](/directory/97/shopping-cart/software) > [Shopify](/software/8275/shopify) # Shopify Canonical: https://www.getapp.com.au/software/8275/shopify Page: 1 / 269\ Next: [Next page](https://www.getapp.com.au/software/8275/shopify?page=2) > Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between > > Verdict: Rated **4.5/5** by 6684 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Shopify Whether you sell online, on social media, in store, or out of the trunk of your car, Shopify has you covered. Shopify handles everything from marketing and payments to secure checkout and shipping. Get a fully customizable website, online store, and blog, and accept credit cards instantly with Shopify Payments. Sell on new sales channels like Pinterest and Amazon and save time and money with Shopify Shipping and discounted rates. All the features you want, none of the hassle. Shopify makes it easy to build and manage your online store. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 6684 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Shopify - **Location**: Ottawa, ON, Canada - **Founded**: 2004 ## Commercial Context - **Starting Price**: USD 29.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: BASIC SHOPIFY: $39 per month Online rate: 2.9% + 30¢ In person rate: 2.6% + 10¢ SHOPIFY: $105 per month Online rate: 2.7% + 30¢ In person rate: 2.5% + 10¢ ADVANCED SHOPIFY: $399 per month Online rate: 2.5% + 30¢ In person rate: 2.4% + 10¢ - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, Chinese, Czech, Danish, Dutch, English, European Portuguese, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese - **Available Countries**: Australia, Brazil, Canada, China, Czechia, Denmark, Finland, France, Germany, India, Italy, Mexico, Netherlands, North Korea, Norway, Poland, Portugal, South Korea, Spain, Sweden and 5 more ## Features - API - Activity Dashboard - CRM - Catalog Management - Content Management - Customer Accounts - Customer Database - Customer Management - Customisable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Data Security - Data Synchronization - Discount Management - Electronic Payments - Electronic Signature - Email Marketing - Email Templates - For Retail ## Integrations (24 total) - Birdeye - Brevo - Constant Contact - Cyfe - Extensiv Order Management - Google Ads - Google Analytics 360 - Instagram - Kissmetrics - Klaviyo - Mad Mimi - Mailchimp - Meta for Business - Oberlo - PayPal ... and 9 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Shopping Cart Software](https://www.getapp.com.au/directory/97/shopping-cart/software) ## Related Categories - [Shopping Cart Software](https://www.getapp.com.au/directory/97/shopping-cart/software) - [eCommerce Software](https://www.getapp.com.au/directory/744/ecommerce/software) - [Payment Processing Software](https://www.getapp.com.au/directory/23/payment-management/software) - [Retail POS Systems](https://www.getapp.com.au/directory/1603/retail-pos-system/software) ## Alternatives 1. [NetSuite](https://www.getapp.com.au/software/9137/netsuite) — 4.2/5 (2019 reviews) 2. [Odoo](https://www.getapp.com.au/software/102445/odoo) — 4.2/5 (1302 reviews) 3. [WooCommerce](https://www.getapp.com.au/software/101759/woocommerce) — 4.5/5 (1042 reviews) 4. [Wix](https://www.getapp.com.au/software/90955/wix) — 4.4/5 (10656 reviews) 5. [Squarespace](https://www.getapp.com.au/software/91132/squarespace) — 4.5/5 (3398 reviews) ## Reviews ### "When it comes to eCommerce, shopify wins 100% of the time." — 5.0/5 > **Jake** | *13 January 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Shopify makes eCommerce easy. I've been in the industry for 10+ years, and over time it's got better and better, and is a complete platform for anybody looking to sell online. I would not consider any alternative, ever. > > **Cons**: Shopify Plus fees are too high compared to the value received, considering the smaller plans offer 80% of the tools we need to have success in eCommerce. ----- ### "Strong eCommerce platform with reliable NetSuite integration" — 5.0/5 > **Sonu** | *24 April 2026* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: Shopify is very easy to use and quick to set up compared to other eCommerce platforms. The UI is clean, and managing products, orders, and payments is pretty straightforward. What worked really well for us is how smoothly it integrates with other systems — we’re using it with NetSuite via Celigo, and that has helped automate a lot of our order and customer data flow. It saves a lot of manual work once everything is set up properly. Also, the app ecosystem is quite strong if you need extra features. > > **Cons**: Costs can increase quite a bit over time, especially with paid apps and transaction fees. While the basics are easy, more advanced customization isn’t very straightforward and often needs developer support. From an integration perspective, maintaining workflows via Celigo sometimes needs monitoring, especially when there are sync errors or data mismatches. > > Overall, our experience has been positive. Shopify handles the front-end eCommerce side really well, and with the NetSuite integration through Celigo, we’ve been able to streamline backend operations like order syncing and inventory updates. There were some initial challenges during setup and mapping, but once stabilized, it’s been quite reliable. It’s a good option if you want something scalable without building everything from scratch. ----- ### "Used Shopify for a decade, overall very disappointed" — 1.0/5 > **Felix** | *29 July 2025* | Food & Beverages | Recommendation rating: 0.0/10 > > **Pros**: The up time of the online shop, and basic foundations of Shopify have been good, one of the few redeeming features; our website is rarely not working, and the payments basically always seem to work. Useful to connect to POS too. > > **Cons**: The support has become unbelievably bad, even if you are paying them hundreds of pounds every month, you now have to convince an Ai chatbot to let you speak to a human. And even then, how poor the support you get really leaves you worrying that you are trusting this company with your business... We recently had to rest a user account, after 4 days of jumping through hoops to try and get Shopify support to fix it, they reset the wrong account (my admin account), and in the end, after 5 days of no access to our own account, I had to track down a former employee, now in a different country, to get a code to access the account. And no matter how useless the support, if you try and ask for any money back, from the substantial sums you are paying them, it seems the support are trained to completely ignore you, pretend the question doesn't exist. Shopify also seem to be constantly 'updating' things, which actually seems to mean removing support or functionality, over-simplifying things. And then constantly telling you 'shopify can't do that', or 'can't do that anymore' so you need to 'use an app'. So you end up using loads of apps, and any time something goes wrong, shopify just says 'not our problem, you need to speak with the apps support...'. And more and more we are hearing from the App's support that Shopify is stopping them doing things, removing functionality etc. > > After 11 years of use, overall very disappointed with Shopify. And don;'t be fooled that if you just upgrade, the offering will be better: we tried plus (it was underwhelming to say the least, and a complete rip off on price; if I recall correctly, part of the contract you have to sign included not telling others how much it costs you, which says quite a lot....). It was a few years ago, and we wanted a B2B online store, but despite the price tag, back then their B2B offering didn't even have payment terms.. (pay on 30 days), among a ton of other issues (like not being able to have a different billing address and shipping address for wholesale orders). Turned out we were basically paying a lot of money to be guinea pigs.. The wider issue we have seen, as a difference from the early years we used Shopify to now is that the support has become incredibly poor. You can be paying them a lot of money each year, but doesn't mean you'll be able to speak to someone, or should expect a reply within 48 hours when you finally get through... Let alone the issue being sorted promptly, and efficiently. And time and time again, when we have an issue, their support process seems a mess, to the extent that you get real fear and anxiety that you are so reliant on them for your online shop/business. ----- ### "The best Ecommerce Platform hands down." — 5.0/5 > **Verified Reviewer** | *6 February 2026* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: one stop shop for hosting an ecommerce store. Everything packaged into one price, with varying levels of support available from Shopify. Instead of having hosting somewhere, POS somewhere else and website on a different platform - this allows us complete peace of mind. > > **Cons**: Would be nice if there was a service level between my plan and the shopify plus plan. We definitely have identified features within the Shopify Plus plan that we would like to use but the total price tag doesnt make sense for us. > > We have used magento ,volusion and cube cart. After switching to shopify I can say confidently that it is the best platform to build a site on. Building a website and combining all the apps and functionality can be very daunting. On shopify - everything is right in front of you, and presented in a way that is very much like the apple app store. You can really do everything yourself with little training or help. ----- ### "Easy to Use and Reliable" — 5.0/5 > **Alissa** | *5 April 2026* | Transportation/Trucking/Railroad | Recommendation rating: 9.0/10 > > **Pros**: Shopify is easy it is to use, even if you’re not super techsavvy. The website process is very straightforward, and you can get a store up and running pretty quickly. There are a lot of templates to choose from, and they look professional without needing much customization. I also liked the variety of payment options—it makes it simple for customers to check out, which is huge for conversions. I’ve been able to reach someone through chat pretty easily when I needed help. > > **Cons**: biggest downside is the cost. Between the monthly subscription, transaction fees, and paid apps, it can get expensive fast, especially if you’re just starting out. > > my experience with Shopify has been really positive. It’s a solid platform for building and managing an online store, and it handles payments smoothly, which takes a lot of stress off. The ease of use and reliable customer support make it beginner-friendly, but it’s also scalable if your business grows. The only real drawback is the pricing, but if you’re making consistent sales, it’s worth it ----- Page: 1 / 269\ Next: [Next page](https://www.getapp.com.au/software/8275/shopify?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/8275/shopify) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data