TrueContext

4.6 (264)
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Leading mobile data collection and workflow platform

About TrueContext

TrueContext, formerly ProntoForms, is the leader in field-first low-code application platforms. The Company's solution is used to create apps and forms to collect and analyze field data with smartphones and tablets – either as a standalone solution or as a mobile front-end to enterprise systems of record.
 
The Company’s 100,000+ subscribers harness the intuitive, secure, and scalable solution to increase productivity, improve quality of service, and mitigate risks. The Company is based in Ottawa, Canada.


Key benefits of TrueContext

• Improve productivity and customer service - realize significant time and cost savings
• Minimize data input errors. Enhance data quality and accuracy
• Collect rich data, such as client signatures, photos (option to sketch on a photo), barcodes and more
• Generate real-time reports
• Connect field data to cloud services and back office systems
• Ensure broader adoption of company processes and procedures
• Manage your field teams more efficiently
• Utilize SSO to ensure logins are secure
• Safeguard against liability with proof-of-delivery and visual captures within forms
• Eliminate manual data entry. Form data is integrated within your systems
• Lower operational costs (fuel costs, paper & ink costs, labor hours)


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Starting Price

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USD 55.00
month

Pricing Options

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Ease of Use

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Customer Service

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Reviews

Overall rating

4.6 /5
(264)
Value for Money
4.4/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support
4.5/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 264
Verified Reviewer
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Prontoforms helps keep our company green!

Reviewed on 10/11/2017

This software allows us to do all of our safety documentation on a digital platform which saves...

This software allows us to do all of our safety documentation on a digital platform which saves thousands of pieces of paper each month. It has allowed us to streamline our safety program and save lots of time and energy.

Pros

Customer service is always on the ball. We have implemented forms which have improved our QC and company morale.

Cons

The software is expensive. The app is very glitchy and sometimes crashes when you use it on a microsoft surface.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

""My Review on ProntoForms""

Reviewed on 25/12/2022

Pros

Our enterprises can quickly create unique mobile apps with context and intelligence thanks to the platform, which helps us to handle difficult work more effectively and securely. For the various levels of reporting we required, we could easily create a number of forms.x

Cons

It was simple to implement and pretty simple to set up and I don't have any dislike for it.

Response from TrueContext

Hey,

Thanks for sharing how easy it is for you to build enterprise-grade mobile apps. We love hearing success stories, and it is especially encouraging to hear about how our customers use us to ensure safe and effective work.

If you have any further questions or concerns, please don't hesitate to reach out to our Customer Success Managers. They are dedicated to providing our customers with the best possible experience and would be more than happy to answer any questions or provide additional support that you may need.

Stay well,
Esmond Ng @ ProntoForms

Verified Reviewer
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 0.0 /10

Be careful with this company!

Reviewed on 28/09/2023

Be careful with this companyI was told the only way to evaluate the software was to sign a...

Be careful with this companyI was told the only way to evaluate the software was to sign a contract. Billing would start 30 days after I signed. I would then have that 30 days to evaluate and could cancel if the software was not suitable for our project. On a MS Teams call I specifically asked the sales rep if I could cancel before billing started and they said Yes. We explored integrating the product into our workflow for 2 weeks. It did not meet our needs.I tried to cancel and they said it was not possible. I would have to pay for a full year. Regrettably I did not record the sales call. and of course neither did they. They said they don't have that capability. Which of course is not true. It's a simple checkbox in MS Teams to record to the cloud.

Pros

I can't find any pros as they misrepresented the evaluation period.

Cons

The company misrepresented the contract. Very shady sales practices.

David
Overall rating
  • Industry: Restaurants
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

A critical business tool!

Reviewed on 16/04/2019

ProntoForms revolutionized the day to day operations of the business as my vision was and is to go...

ProntoForms revolutionized the day to day operations of the business as my vision was and is to go paperless in operating the business. We created about 10 forms that take the place of paper logbooks in the restaurants. Leadership could access a form and input data which integrated with a Google Sheet, creating a digital and searchable logbook!

Pros

I love how simple it was to quickly create a form. Even a person that has not had time to learn Pronto forms can complete a new functional form in minutes. The user interface is outstanding.

Cons

I think it is slightly overpriced compared to comparable Form apps. Better pricing structure for the smaller business <10 users would be nice.

Verified Reviewer
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

The perfect replacement of paper forms

Reviewed on 06/12/2022

Pros

Huge time saver in comparison to paper forms. Easy and fast data entry for all employees of the company and ability to automate certain tasks and forms builds. Possibility to easy copy and paste data from forms to use them in other company's tasks without the need of retyping.

Cons

Some time and computer literacy is required to get familiar with the advanced features but when you manage it you have a really powerful tool in your hands.

Response from TrueContext

Hi!

Thanks for leaving a review and letting us know about the time you've saved through data entry and automation. I'm glad you think we're the perfect replacement for paper forms - we couldn't agree more.

Also, thanks for sharing your experience with the advanced features. In order to make the implementation process easier, we've created ProntoForms University and the ProntoForms Community. Don't forget to check them out if you ever want to learn more!

Lastly, if you have any other questions or concerns, please feel free to contact our Customer Success Manager. They're always here to offer their help and guidance.

All the best,
Esmond Ng

Showing 5 reviews of 264 Read all reviews

TrueContext FAQs

Below are some frequently asked questions for TrueContext.

TrueContext offers the following pricing plans:

  • Free Trial: Available

Essentials: $15.00/month/user Advanced: $45.00/month/user Enterprise: Contact us for pricing *Each user represents a TrueContext activated mobile device. Monthly subscription price based on annual contract.

TrueContext has the following typical customers:

51–200, 201–500, 501–1,000, 1,001–5,000

TrueContext supports the following languages:

English, French, German, Spanish

TrueContext supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

TrueContext integrates with the following applications:

Box, Dropbox Business, Google Drive, Google Workspace, Microsoft 365, Microsoft SharePoint, OneDrive, QuickBooks Online, QuickBooks eCommerce, Salesforce Sales Cloud, Salesforce Service Cloud, ServiceMax, ShareFile, Twitter/X, Zendesk Suite

TrueContext offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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