About Paycom

Paycom offers user-friendly HR and employee-driven payroll technology to enhance the employee life cycle, in a single software. Paycom drives efficiencies, increases data integrity and gives employees power over their HR information through a self-service app. Employees already manage their timecards, PTO, benefits and more. Now they can own their payroll, which results in improved accuracy, reduced employer liability, increased process oversight and unparalleled employee insight into their pay.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Paycom

Key benefits of Paycom

It's All About Your People. Paycom empowers businesses with timely, accurate access to their workforce data. Our system gives employees easy, anytime access to view and interact with their own information, reducing the administrative burden on HR. Since all applications are driven from a single database, changes made by employees or employers populate instantly throughout the system, with no need to re-key information. The speed and accuracy of Paycom’s single-database application allows us to provide more accurate, timely financial and operational data to executives than any other provider. Paycom serves clients in every industry nationwide.

Business size

S M L

Deployment

  • Cloud-based
  • On-premises

Markets

United States

Supported Languages

English

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Paycom

Images

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Features

Total features of Paycom: 116

  • 360 Degree Feedback
  • 401(k) Tracking
  • ACA Reporting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Applicant Tracking
  • Approval Workflow
  • Assignment Management
  • Asynchronous Learning
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Automated Scheduling
  • Background Screening
  • Benefits Dashboard
  • Benefits Management
  • Biometric Recognition
  • Blended Learning
  • Budgeting/Forecasting
  • Built-in Course Authoring
  • COBRA Administration
  • Certification & Licensing
  • Check Printing
  • Clock In / Out
  • Compensation Management
  • Competency Management
  • Compliance Management
  • Compliance Tracking
  • Corporate/Business
  • Course Management
  • Course Tracking
  • Customizable Reports
  • Deduction Management
  • Direct Deposit
  • Document Management
  • Document Storage
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Employee Benefits Administration
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Expense Tracking
  • FMLA Administration
  • Goal Setting / Tracking
  • Gradebook
  • HIPAA Compliant
  • HR Management
  • HSA/FSA Administration
  • Health Insurance Administration
  • Individual Development Plans
  • Job Application Management
  • Job Description Management
  • Labor Forecasting
  • Learner Portal
  • Learning Management
  • Learning Paths/Tracks
  • Leave Tracking
  • Life Insurance Administration
  • Mobile Access
  • Mobile App
  • Mobile Learning
  • Monitoring
  • Multi-State
  • Onboarding
  • Online Benefits Enrollment
  • Online Punch Card
  • Online Time Clock
  • Orientation Workflow Management
  • Overtime Calculation
  • Payroll Management
  • Payroll Reporting
  • Performance Management
  • Performance Metrics
  • Provider Management
  • Punch card
  • Real Time Reporting
  • Recruitment Management
  • Reimbursement Management
  • Reporting & Statistics
  • Reporting/Analytics
  • SCORM Compliance
  • Salaried Employee Tracking
  • Search/Filter
  • Self Service Portal
  • Shift Swapping
  • Sick Leave Tracking
  • Social Learning
  • Status Tracking
  • Summary Reports
  • Synchronous Learning
  • Talent Management
  • Task Management
  • Tax Compliance
  • Tests/Assessments
  • Time & Attendance
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Time Tracking by Client
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • Video Conferencing
  • W-2 Preparation
  • Wage Garnishment
  • Workstation Tracking
  • eLearning Companies

Alternatives

Paylocity

4.3
#1 Alternative to Paycom
Paylocity is a web based payroll and HR solution for small, medium and enterprise organizations.

Paychex Flex

4.1
#2 Alternative to Paycom
Paychex Flex is a cloud-based payroll management platform which helps users manage payroll processing with automatic...

ADP Workforce Now

4.4
#3 Alternative to Paycom
ADP Workforce Now is a cloud-based human capital management, talent management, and benefits software built for...

Paycor

4.4
#4 Alternative to Paycom
Paycor is an all-in-one, cloud-based HR solution for managing recruiting, onboarding, benefits administration, payroll,...

Reviews

Overall rating

4.3 /5
(682)
Value for Money
4.2/5
Features
4.3/5
Ease of Use
4.3/5
Customer Support
4.3/5

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Showing 5 reviews of 682
Ricky
Overall rating
  • Industry: Information Services
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Human resource management simplified

Reviewed on 12/09/2018

Paycom is a wonderful tool for small to medium organizations looking for a single system to manage...

Paycom is a wonderful tool for small to medium organizations looking for a single system to manage Human Resources related tasks and processes. Employees spend less time managing their time, information, and benefits which results in more productivity. Performance management has become more visible organization-wide

Pros

Performance management is a key feature that allows me to efficiently track and manage my team's performance. Instead of a one-time, resource consuming performance review cycle, Paycom allows me to add notes throughout the year so end-of-year performance reviews become a snap.

We recently implemented Paycom expense which has streamlined submitting and approving team and department expenses. A key feature is the ability to create expense templates for monthly recurring expenses, saving valuable time and energy.

Benefits management simplifies what could be a complex process to research, understand, and enroll in company sponsored benefits. In particular, a single dashboard displays all of your employee benefits making it easy to find what you're looking for and make changes along the way.

Cons

We've recently tapped into Paycom's My Learning module. I'd like to see an investment in content development areas like security and compliance to further leverage Paycom as the main source for employee training.

Paycom's UI design and navigation feels outdated compared to similar software.

Response from Paycom

Ricky, thank you so much for your positive and detailed review of the partnership between your organization and Paycom. We will share your feedback regarding our training content and product development teams. We also recommend the resources on the Paycom blog and the HR Break Room podcast regarding the topics you mentioned. Please reach out to your Paycom specialist if you have any additional questions or feedback.

Corey
Overall rating
  • Industry: Hospitality
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Everything you need, and probably then some.

Reviewed on 16/07/2022

Paycom is a very useful tool, both as a manager and as an employee. It's functionality often...

Paycom is a very useful tool, both as a manager and as an employee. It's functionality often exceeds the ability of the user. It is the most comprehensive program I've ever used to manage Payroll & execute Human Resources tasks.

Pros

Paycom is a comprehensive tool that allows you to easily track & manage payroll expense, the most controllable expense in our line of work. From clocking in & out, to procuring their own tax documents, the entire process can be done by an employee with a mobile phone using their app. However, this may create more work for those who manage employees that aren't so "tech savvy".

Cons

"Two Factor Authentication" is child's play compared to what Paycom makes you go through. Trying to remember arbitrary payroll codes and dealing with constantly expiring passwords & security questions lead to team members constantly asking management how to login to their own Paycom. In addition, due to it's exceptional functionality, the reporting system can often be overwhelming and slightly confusing. It may take several attempts to fine tune the report you're trying to produce, but at least once you've figured it out, you can then save that template for future use.

Response from Paycom

Thank you for the 5-star review, Corey! We're happy to hear our comprehensive software is helping your organization easily track and manage payroll. We're open to feedback and hope you will share your thoughts further with us at [email protected]

Kevin
Overall rating
  • Industry: Computer Games
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Paycom is pretty good but I hope it gets better

Reviewed on 09/07/2022

Pros

It's a one-stop shop for managing business and employees.

Cons

Reporting timesheet is time-consuming due to the fact that you have to key in every hour instead of filling out a matrix.

Response from Paycom

"One-stop-shop" is the perfect way to describe the software we have built for clients and employees over the years. We want our users to feel our undeniable dedication to their needs by placing all HR solutions in one place. If you'd like to tell us more about how to improve, please reach out at [email protected] Thank you for 2+ years of business, Kevin!

Erich
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Employee Driven Payroll

Reviewed on 29/06/2022

From our old payroll solution, Paycom is head and shoulders above what we had before, it is...

From our old payroll solution, Paycom is head and shoulders above what we had before, it is efficient and the cost-savings in all aspects of HR are great. Standing on it's own, it has some quirks that we need to get used to and support is lacking at times, but once you can get to someone, it's pretty easy to get any issues fixed up with a simple phone call (although it may take you 2-3 of them to actually get someone).

Pros

Switching from our previous solution, Paycom allowed us to move towards more employee empowerment and transparency. We were able to move our time clock out of our ERP system into payroll directly cutting down the time to process. The initial costs of the product were good, although add-ons can be expensive for items. We can manage all aspects of the HR lifecycle from onboarding, benefit administration and sign-up, weekly payroll, tax calculations, even robust reporting through the system. Use of the website and mobile app makes it much easier to manage for employees and administrators.

Cons

Costs can add up as you add on features that you'd like to have, but have to justify the costs for them. At one time we looked at the LMS system, but the per user cost was prohibitive to add on to the payroll. Our original thought was to move away from our old payroll solution to save money, we end up paying about the same, but have a more modern infrastructure now and more app-based interface which is good for the users. Support could be better at times, while we have a dedicated rep, getting a hold of them can be a trick.

Alternatives Considered

Paychex Flex and Paylocity

Reasons for Choosing Paycom

Support with ADP was awful, call center based and never had a dedicated person that knew you and your business. Paycom is better in this regard, but still has it's own issues with knowledge and timeliness of the reps getting back to you. ADP was a large, lumbering program, Paycom is much leaner by comparison.

Switched From

ADP Workforce Now

Reasons for Switching to Paycom

Initial cost, feature set and expandability for the future were our driving forces to choose Paycom, I would do it again.

Response from Paycom

Hello, Enrich. It's great to see that your company has benefited from using Paycom. Our software is designed to make all levels of employment easier and more efficient. We are excited about continuing to work with you and the opportunity to show you all the benefits our solution has to offer! If you have any additional feedback or suggestions for enhancements, please feel free to connect with your dedicated Specialist or our team at [email protected]

Daniel
Overall rating
  • Industry: Restaurants
  • Company size: 11-50 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Paycom review

Reviewed on 12/06/2022

The company I work for which was KFC only use the product I think for about 8 months and then they...

The company I work for which was KFC only use the product I think for about 8 months and then they switched to another payroll service which really wasn't no better than paycom.

Pros

That I was able to go to the app and check my hours that I had worked during the week. Didn't have to worry about remembering anything because paycom we keep up with it for me.

Cons

What I least like about paycom is that whenever I and fellow co-workers would set up our account. Every time I had to redo my password which was very irritating because my boss will have to call paycom HR to be able to get the account unlocked

Response from Paycom

Thank you for sharing, Daniel! Paycom prioritizes our users' experience, and we're glad that our solution made keeping track of your hours easy. If you have ideas for enhancements, please connect with our team at [email protected]

Showing 5 reviews of 682 Read all reviews

Paycom FAQs

Below are some frequently asked questions for Paycom.

Paycom offers the following pricing plans:

  • Starting from:
  • Free Trial: Not Available

Contact Paycom for pricing information.

Paycom has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Paycom supports the following languages:

English

Paycom supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Paycom has

Paycom offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

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