--- description: Learn more about Paycom. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Paycom Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [HR Software](/directory/256/human-resources/software) > [Paycom](/software/8195/paycom) # Paycom Canonical: https://www.getapp.com.au/software/8195/paycom Page: 1 / 48\ Next: [Next page](https://www.getapp.com.au/software/8195/paycom?page=2) > With its industry-first AI engine, IWant™, Paycom provides instant and accurate access to employee data without having to navigate or learn the software. > > Verdict: Rated **4.4/5** by 1161 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Paycom Paycom Software, Inc. (NYSE: PAYC) simplifies business and employees’ lives through automated, command-driven HR and payroll technology that revolutionizes data access. From hire to retire, Paycom’s employee-first technology leverages AI and full-solution automation to streamline processes and drive efficiencies in a truly single database, providing a seamless experience for Paycom’s clients and their employees. With its industry-first AI engine, IWant™, Paycom provides instant and accurate access to employee data without having to navigate or learn the software. For over 25 years, Paycom has been recognized for its innovative technology and workplace culture while serving businesses of all sizes in the U.S. and internationally. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 1161 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Paycom - **Location**: Oklahoma City, US - **Founded**: 1998 ## Commercial Context - **Pricing Details**: Contact Paycom for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, Czech, Dutch, English, European Portuguese, French, German, Hungarian, Italian, Polish, Portuguese, Romanian, Spanish, Turkish - **Available Countries**: Canada, Ireland, Mexico, United Kingdom, United States ## Features - 1099 Preparation - 360 Degree Feedback - 401(k) Tracking - ACA Reporting - AI Copilot - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Ad hoc Query - Ad hoc Reporting - Alerts/Escalation - Alerts/Notifications - Analytics - Applicant Tracking - Application Management - Approval Process Control - Approval Workflow - Archiving & Retention ## Integrations (2 total) - Indeed for Employers - NetSuite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [HR Software](https://www.getapp.com.au/directory/256/human-resources/software) ## Related Categories - [HR Software](https://www.getapp.com.au/directory/256/human-resources/software) - [Payroll Software](https://www.getapp.com.au/directory/259/payroll/software) - [Talent Management Software](https://www.getapp.com.au/directory/263/talent-management/software) - [Time and Expense Software](https://www.getapp.com.au/directory/264/time-tracking-expense/software) - [Workforce Management Software](https://www.getapp.com.au/directory/267/workforce-management/software) ## Alternatives 1. [Deel](https://www.getapp.com.au/software/2051182/deel) — 4.9/5 (4252 reviews) 2. [Rippling](https://www.getapp.com.au/software/112141/rippling) — 4.9/5 (4550 reviews) 3. [Paylocity](https://www.getapp.com.au/software/102695/webpay) — 4.3/5 (1797 reviews) 4. [ADP Workforce Now](https://www.getapp.com.au/software/100336/workforcenow) — 4.4/5 (7141 reviews) 5. [RUN Powered by ADP](https://www.getapp.com.au/software/91393/run) — 4.6/5 (1194 reviews) ## Reviews ### "Best Payroll Provider I have Used" — 4.0/5 > **Heather** | *31 July 2025* | Individual & Family Services | Recommendation rating: 10.0/10 > > **Pros**: Definitely a god value for the money. We have not had any issues while using. We are able to run reports we never thought were possible with our old provider. Customer service is always helpful and polite. > > **Cons**: Struggle with some areas like updates to benefits, so large it is hard to figure out how to do certain things. > > Definitely pleased. It is always a little nerve-racking to change payroll providers. The changeover was definitely easy. ----- ### "Paycom's team is always there\!" — 5.0/5 > **Paula** | *21 January 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: The team is always available to assist and no call goes unanswered or delayed, My rep \[sensitive content hidden\] is like Yoda - he knows it all\! > > **Cons**: I had never worked with it before and was intimidated to begin with out formal training, but the courses are available for every topic > > Amazing is the best word to describe my experience with Paycom. In just a small amount of time, I've become quite comfortable using it. ----- ### "Paycom is okay for what it is." — 2.0/5 > **Jocelyn** | *25 February 2026* | Nonprofit Organization Management | Recommendation rating: 3.0/10 > > **Pros**: Employee self service is pretty easy to use and navigate along with assigning trainings and documents. > > **Cons**: NO testing side; this is a huge con since making a simple change without knowing how it impacts other areas of the system can cause extensive issues and make the company look incompetent. > > Overall the customer service is okay, they are responsive but don't seem to be fully informed about how everything works. The training portal is atrocious along with leave management. There should be a testing side to be implemented so that we can test out how things work on the back end before all employees receive it and it is wrong. Overall it is okay for the price. ----- ### "Paycom-Next step" — 5.0/5 > **Verified Reviewer** | *26 December 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Our platform is designed for ease of use, ensuring that staff can quickly navigate and operate it with minimal training. Its intuitive interface and streamlined functionality make it accessible for users of varying technical skill levels. With all features integrated into a single platform, staff can efficiently manage tasks, collaborate, and access essential tools without the need to switch between multiple systems. This centralized approach improves workflow efficiency, reduces the likelihood of errors, and allows for a more cohesive and productive work environment. Overall, the platform enhances both user experience and operational effectiveness. > > **Cons**: Currently, goals are not automatically linked or updated during one-on-one meetings or performance reviews. This disconnect can create inefficiencies and confusion, as progress on objectives may not be accurately tracked or discussed in real time. Without seamless integration between goal-setting and feedback sessions, employees and managers may miss opportunities to align on priorities, address challenges, or make necessary adjustments. This lack of synchronization hinders the overall effectiveness of goal management, reducing the ability to evaluate progress consistently and ensure goals are being met. A more integrated system would streamline this process and enhance communication between teams. > > Currently using for payroll, HR, Benefits, reviews, one on ones-It has improved our processes, making it easy to use for the management team and the staff. Each year we add on something new, we are now completely paperless for our entire HR/payroll/Performance review process. ----- ### "Paycom Feedback" — 5.0/5 > **Krystyna** | *26 February 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Most I like is my representative, \[sensitive content hidden\], who is always available, very knowledgeable, very patient and kind. This makes my work so easy when I have a support from person like him\! Second, it's how it looks (bright and colorful) and the way everything is set up, that is usually very easy to use. I also like that PayCom is adaptive and always ready to listen to our feedback and make update/changes based on our needs. > > **Cons**: Though I do really appreciate they Paycom constantly develops and improves everything in their system, I wish that new features were simply added to existing once versus very often the hole section can be changed so much that is hard to find something again especially if you do not use something very often by the time you need to use it again it can look completely different or in a very different spot and then you spend too much time trying to find something that could be done fast and easy. > > Overall, I just love it\! The system, the company and the support that me and my team gets is very valuable\! ----- Page: 1 / 48\ Next: [Next page](https://www.getapp.com.au/software/8195/paycom?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/8195/paycom) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data