--- description: Learn more about Paycom. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Paycom Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [HR Software](/directory/256/human-resources/software) > [Paycom](/software/8195/paycom) # Paycom Canonical: https://www.getapp.com.au/software/8195/paycom Page: 1 / 49\ Next: [Next page](https://www.getapp.com.au/software/8195/paycom?page=2) > Paycom is the most automated HCM platform and the only HR and payroll software built on a truly single, unique database that automates the entire employee life cycle. > > Verdict: Rated **4.4/5** by 1189 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Paycom Paycom Software, Inc. (NYSE: PAYC) is the most automated HCM platform and the only HR and payroll software built on a unique, truly single database that automates workforce management from hire to retire. Powered by its industry first, command driven AI engine, IWant™, Paycom eliminates inefficiencies caused by disconnected systems and manual processes by delivering instant access to accurate data without requiring software navigation. Frequently recognized by third party reviewers as one of the best payroll and HR software solutions, Paycom is used by organizations of all sizes across the U.S. and internationally to simplify work for employers and their employees. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 1189 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Paycom - **Location**: Oklahoma City, US - **Founded**: 1998 ## Commercial Context - **Pricing Details**: Contact Paycom for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, Czech, Dutch, English, European Portuguese, French, German, Hungarian, Italian, Polish, Portuguese, Romanian, Spanish, Turkish - **Available Countries**: Canada, Ireland, Mexico, United Kingdom, United States ## Features - 1099 Preparation - 360 Degree Feedback - 401(k) Tracking - ACA Reporting - AI Copilot - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Ad hoc Query - Ad hoc Reporting - Alerts/Escalation - Alerts/Notifications - Analytics - Applicant Tracking - Application Management - Approval Process Control - Approval Workflow - Archiving & Retention ## Integrations (2 total) - Indeed for Employers - NetSuite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [HR Software](https://www.getapp.com.au/directory/256/human-resources/software) ## Related Categories - [HR Software](https://www.getapp.com.au/directory/256/human-resources/software) - [Payroll Software](https://www.getapp.com.au/directory/259/payroll/software) - [Talent Management Software](https://www.getapp.com.au/directory/263/talent-management/software) - [Time and Expense Software](https://www.getapp.com.au/directory/264/time-tracking-expense/software) - [Workforce Management Software](https://www.getapp.com.au/directory/267/workforce-management/software) ## Alternatives 1. [Deel](https://www.getapp.com.au/software/2051182/deel) — 4.8/5 (4265 reviews) 2. [Rippling](https://www.getapp.com.au/software/112141/rippling) — 4.9/5 (4614 reviews) 3. [Paylocity](https://www.getapp.com.au/software/102695/webpay) — 4.3/5 (1822 reviews) 4. [ADP Workforce Now](https://www.getapp.com.au/software/100336/workforcenow) — 4.4/5 (7170 reviews) 5. [RUN Powered by ADP](https://www.getapp.com.au/software/91393/run) — 4.6/5 (1333 reviews) ## Reviews ### "Paycom makes my small HR team better\!" — 5.0/5 > **Christopher** | *10 July 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Ease of implementation and use\! The reporting feature is robust, and the Personnel Action Forms make employee changes so easy\! > > **Cons**: The entire system works well for my needs. I haven't found a feature yet that I don't like. I haven't incorporated every Paycom feature yet, but everything is great so far. > > Outstanding - implementation was thorough and supported. The training we received set us up for success. And the system is easy to use\! ----- ### "Human Resources Manager" — 5.0/5 > **Rosario** | *25 February 2026* | Utilities | Recommendation rating: 9.0/10 > > **Pros**: The email and phone customer support, responsiveness, and care were outstanding and very much appreciated. > > **Cons**: The website changes. It took a minute to navigate through it, but it didn't take long to become familiar with it. It's all good now\! > > It has been a positive experience, especially for the employees using the self-service module. I love that you are always looking for ways to make things accessible and easier for all of us. ----- ### "Attentive Support. Needs Work on Delivering Objectives" — 3.0/5 > **Ashley** | *4 March 2026* | Hospitality | Recommendation rating: 6.0/10 > > **Pros**: There is always someone to reach to for support that offers suggestions, helps with reporting, thinking of ways to help or improve things. > > **Cons**: There is always someone to reach to for support, however, we needed a better support system with our company's implementation and forward. I believe it is a newer concept to adapt to for Paycom. We need timecard implemented and it should have been done months ago as a priority. > > I would say there have been some frustrations and delays but I feel confident everything will work out with our guiding team. ----- ### "Happy to be a part of the Paycom team\!" — 5.0/5 > **Julia** | *23 December 2025* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: It has a lot of on the go options that are helpful for managers out in the field. The customer service is always on point, we can resolve issues quickly. > > **Cons**: Lots of bugs when new updates are rolled out. This often gets in the way of normal processing and can add a lot of time to the website refreshing. When in registers, the inability to look up your full population of people is frustrating. > > Easy to use and I've been pleased with it, as long as positive updates keep happening. Our specialist knows our company in and out and while it's best working with him to reduce explanation, the rest of the team steps in well. ----- ### "Features keep getting better" — 5.0/5 > **Bridget** | *26 February 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Paycom representatives always respond and usually can resolve our issues within the same day. IWant and Beti have made a huge difference in learning the system, it's impossible not to share with other coworkers how helpful they have been\! > > **Cons**: Turnover in our client specialists was probably the one thing, especially when we had a good one, but Paycom invests a lot into their own team members. > > The number of features is impressive, and continually is growing\! We are always finding out about new capabilities. On-demand trainings have been convenient and truly informative, if we ever need anything else, Paycom is always happy to schedule a live training, whether over the phone or even in-person. ----- Page: 1 / 49\ Next: [Next page](https://www.getapp.com.au/software/8195/paycom?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/8195/paycom) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data