About Paycom

Paycom offers user-friendly HR and employee-driven payroll technology to enhance the employee life cycle, in a single software. Paycom drives efficiencies, increases data integrity and gives employees power over their HR information through a self-service app. Employees already manage their timecards, PTO, benefits and more. Now they can own their payroll, which results in improved accuracy, reduced employer liability, increased process oversight and unparalleled employee insight into their pay.


Key benefits of Paycom

It's All About Your People. Paycom empowers businesses with timely, accurate access to their workforce data. Our system gives employees easy, anytime access to view and interact with their own information, reducing the administrative burden on HR. Since all applications are driven from a single database, changes made by employees or employers populate instantly throughout the system, with no need to re-key information. The speed and accuracy of Paycom’s single-database application allows us to provide more accurate, timely financial and operational data to executives than any other provider. Paycom serves clients in every industry nationwide.


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Not sure about Paycom? Compare with a popular alternative

Paycom

4.4 (876)
VS.
Most reviewed

Starting Price

USD 0.01
USD 250.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

118
147

Integrations

No integrations found
64

Ease of Use

4.3 (876)
4.6 (2,779)

Value for Money

4.2 (876)
4.5 (2,779)

Customer Service

4.3 (876)
4.5 (2,779)
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Reviews

Overall rating

4.4 /5
(876)
Value for Money
4.2/5
Features
4.4/5
Ease of Use
4.3/5
Customer Support
4.3/5

Already have Paycom?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 876
Ricky
Ricky
Overall rating
  • Industry: Information Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Human resource management simplified

Reviewed on 12/09/2018

Paycom is a wonderful tool for small to medium organizations looking for a single system to manage...

Paycom is a wonderful tool for small to medium organizations looking for a single system to manage Human Resources related tasks and processes. Employees spend less time managing their time, information, and benefits which results in more productivity. Performance management has become more visible organization-wide

Pros

Performance management is a key feature that allows me to efficiently track and manage my team's performance. Instead of a one-time, resource consuming performance review cycle, Paycom allows me to add notes throughout the year so end-of-year performance reviews become a snap.

We recently implemented Paycom expense which has streamlined submitting and approving team and department expenses. A key feature is the ability to create expense templates for monthly recurring expenses, saving valuable time and energy.

Benefits management simplifies what could be a complex process to research, understand, and enroll in company sponsored benefits. In particular, a single dashboard displays all of your employee benefits making it easy to find what you're looking for and make changes along the way.

Cons

We've recently tapped into Paycom's My Learning module. I'd like to see an investment in content development areas like security and compliance to further leverage Paycom as the main source for employee training.

Paycom's UI design and navigation feels outdated compared to similar software.

Response from Paycom

Ricky, thank you so much for your positive and detailed review of the partnership between your organization and Paycom. We will share your feedback regarding our training content and product development teams. We also recommend the resources on the Paycom blog and the HR Break Room podcast regarding the topics you mentioned. Please reach out to your Paycom specialist if you have any additional questions or feedback.

Kelly
Overall rating
  • Industry: Human Resources
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Paycom is an EASY and INTUITIVE platform!

Reviewed on 23/02/2024

My overall experience has been fantastic! Our implementation team is one of the best I have...

My overall experience has been fantastic! Our implementation team is one of the best I have experienced in my career. The team communicates and works closely with one another. It has been a wonderful transition!

Pros

The Paycom platform is easy to view and immediately start using. The Welcome menu is easy to view, and alerts and notifications are clearly marked to grab the practitioners attention. I love that employees have to approve their paychecks! This saves HR/Payroll in any potential payroll corrections.

Cons

It wold be nice to have a customizable home page to include more company specifics, data, hyperlinks, etc.

Response from Paycom

We're proud to hear about your experience with our team and product, Kelly! It's great to know you and your organization find Paycom user-friendly and intuitive. Thank you for allowing us to serve your organization and for your positive review!

James
Overall rating
  • Industry: Consumer Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Beware of Cost and other claims

Reviewed on 24/10/2023

We have had a bad experience with Paycom. They are a petty, unethical company. The salespeople do...

We have had a bad experience with Paycom. They are a petty, unethical company. The salespeople do not accurately represent the costs of the system. Paycom over billed us by $100K in the first 12 months of the contract because they put the “wrong” rates in. Shame on us for not noticing this sooner, but when we did they would only pay us back $75K over 3 months! They said $25K of the disputed amount we “signed” up for. The implementation was also sloppy as many of the integrations that they had promised were not working. It was a revolving door of consultants trying to help us. I will give them credit for having a good mobile app and marginally better reporting, but if you are with ADP or UKG, think twice about switching. I am happy to talk about my experience.

Pros

Mobile app is good as is the reporting in general.

Cons

Fees that were charged were wrong and sales people did not thoroughly explain the billing process. Very opaque.

Alternatives Considered

ADP Workforce Now

Reasons for Choosing Paycom

UKG service and software was not good.

Switched From

UKG Pro

Reasons for Switching to Paycom

Claims of better reporting, better user experience.

Response from Paycom

Hi, James. We've connected with the team serving your organization and understand they have been in contact with you to help resolve your concerns. We recommend working with them as they will be able to assist you. If you need anything further, please email us at [email protected].

Nick
Overall rating
  • Industry: Recreational Facilities & Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use and great features

Reviewed on 12/01/2024

The implementation process was not that bad. The implementation team that we had were very...

The implementation process was not that bad. The implementation team that we had were very knowledgeable and easy to work with. They answered all our questions and were very hands on with the whole process. The system itself is also fairly easy to use once you figure out where everything is. There is a lot the system can do with a lot of nice features; it just depends on what you want to utilize.

Pros

We like that we are able to do all the onboarding within the system, so we no longer need to enter the information manually, saves a lot of time. We also like that the employees can put there missed punches and vacation requests right into the system.

Cons

The vacation accrual policy was a bit tricky to set up the way we wanted it.

Alternatives Considered

Paylocity

Reasons for Choosing Paycom

Paycom had more features that we were looking for such as the self-onboarding.

Switched From

ADP Workforce Now

Reasons for Switching to Paycom

We liked the BETI feature that Paycom offers allowing the employees to view and approve their checks before we actually finalize the payroll allowing us to make any corrections before its completed.

Response from Paycom

Nick, we're happy to hear how Paycom has streamlined HR and payroll processes for you and your organization! It's also great to know your implementation team was knowledgeable and attentive. We appreciate your review, and thank you for allowing us to serve your organization!

Andrew
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

New to Paycom

Reviewed on 19/03/2024

Very good. The implementation team knew the product very well and responded to questions and...

Very good. The implementation team knew the product very well and responded to questions and emails promptly.

Pros

Great implementation team. Very organized. The system is very intuitive and easy to learn. It has the flexibility to do what we need it to do. Very easy to use report writer.

Cons

We had a very short period of time to get this implementation done, but that was out choice as we had to switch system rather quicky due to the start of the new year. I will give Paycom credit for keeping us on schedule through the entire implementation process.

Response from Paycom

We're pleased to hear our team provided you and your organization with timely and helpful implementation assistance, Andrew! We're also thrilled to hear you find Paycom easy to use! Thank you for your 5-star review and partnership.

Showing 5 reviews of 876 Read all reviews

Paycom FAQs

Below are some frequently asked questions for Paycom.

Paycom offers the following pricing plans:

  • Starting from: USD 0.01
  • Free Trial: Not Available

Contact Paycom for pricing information.

Paycom has the following typical customers:

51–200, 201–500, 501–1,000, 1,001–5,000

Paycom supports the following languages:

English

Paycom supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Paycom has

Paycom offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

See all software categories found for Paycom.