---
description: Learn more about Support Fabric. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Support Fabric Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/5025/ai-agents-for-customer-support/software) > [Support Fabric](/software/2389191/support-fabric)

# Support Fabric

Canonical: https://www.getapp.com.au/software/2389191/support-fabric

> Done-for-you AI customer support for Shopify and WooCommerce brands across WhatsApp, Instagram DMs, Messenger, website chat and email
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Support Fabric

Customers get answers in under 30 seconds, 24/7, across WhatsApp, Instagram DMs, Messenger, website chat and email, all in one inbox. The agent handles order tracking, which is about half of all customer queries for the stores we run. Sales close inside the conversation with a ready-to-pay checkout link, and cash-on-delivery orders can be placed directly in chat. Your team works alongside the agent with the helpdesk included: human handoff, a complaints module, conversation labels, notes and assignment. We build, train and launch the agent, with a 48-hour go-live.

## About the vendor

- **Company**: K9 Technologies

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: United States

## Features

- Agentic Task Execution
- Autonomous Task Execution
- Conversational AI
- Human-in-the-loop (HITL)
- Knowledge Base Management
- Natural Language Processing

## Category

- [AI Agents for Customer Support](https://www.getapp.com.au/directory/5025/ai-agents-for-customer-support/software)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2389191/support-fabric)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/support-fabric/> |
| en-AE | <https://www.getapp.ae/software/2389191/support-fabric> |
| en-AU | <https://www.getapp.com.au/software/2389191/support-fabric> |
| en-CA | <https://www.getapp.ca/software/2389191/support-fabric> |
| en-GB | <https://www.getapp.co.uk/software/2389191/support-fabric> |
| en-IE | <https://www.getapp.ie/software/2389191/support-fabric> |
| en-NZ | <https://www.getapp.co.nz/software/2389191/support-fabric> |
| en-SG | <https://www.getapp.sg/software/2389191/support-fabric> |
| en-ZA | <https://www.getapp.za.com/software/2389191/support-fabric> |

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