---
description: Learn more about Health Record Relay. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Health Record Relay Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [EDI Software](/directory/285/electronic-data-interchange-edi/software) > [Health Record Relay](/software/2384230/health-record-relay)

# Health Record Relay

Canonical: https://www.getapp.com.au/software/2384230/health-record-relay

> Cloud-based, HIPAA-compliant platform for healthcare organizations to send, track, and audit medical record transfers between.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Health Record Relay

\* Replaces fax-based and unsecured email record transfers with a trackable, auditable delivery workflow, reducing reliance on manual processes prone to error and compliance risk.
\* Tracks delivery status across pending, viewed, downloaded, and expired transfers in a centralized dashboard, giving operations and HIM teams real-time visibility without follow-up calls.
\* Requires recipient acknowledgment before file access, creating a documented confirmation step that eliminates the need for staff to call and verify receipt.
\* Captures patient consent via email and SMS directly within the transfer workflow, centralizing authorization alongside delivery and access activity.
\* Enforces mandatory two-factor authentication (2FA) and role-based access control across all accounts, restricting record access to verified, authorized users.
\* Applies encryption in transit and at rest, with virus scanning on all uploaded files, supporting the technical safeguards required under HIPAA.
\* Limits open-ended file exposure through configurable link expiration and retention controls, automatically closing access after defined periods.
\* Generates a comprehensive audit log of all delivery and access events, providing proof of delivery and a complete compliance record for internal review or regulatory inquiry.
\* Operates alongside existing EHR systems with no installation or replacement required, allowing healthcare organizations to adopt the platform without disrupting current infrastructure.
\* Business Associate Agreements (BAAs) are available for covered entities, supporting formal HIPAA compliance obligations at the organizational level.
\* Direct onboarding and implementation support is available, reducing time-to-deployment for clinic operations, compliance, and referral workflow teams.

## About the vendor

- **Company**: Health Record Relay

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: United States

## Features

- AS2 Capability
- Data Transformation
- Multiple Format Support

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [EDI Software](https://www.getapp.com.au/directory/285/electronic-data-interchange-edi/software)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2384230/health-record-relay)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/health-record-relay/> |
| en-AE | <https://www.getapp.ae/software/2384230/health-record-relay> |
| en-AU | <https://www.getapp.com.au/software/2384230/health-record-relay> |
| en-CA | <https://www.getapp.ca/software/2384230/health-record-relay> |
| en-GB | <https://www.getapp.co.uk/software/2384230/health-record-relay> |
| en-IE | <https://www.getapp.ie/software/2384230/health-record-relay> |
| en-NZ | <https://www.getapp.co.nz/software/2384230/health-record-relay> |
| en-SG | <https://www.getapp.sg/software/2384230/health-record-relay> |
| en-ZA | <https://www.getapp.za.com/software/2384230/health-record-relay> |

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