---
description: Learn more about Artificial QA. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Artificial QA Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Contact Centre Quality Assurance Software](/directory/3834/contact-center-quality-assurance/software) > [Artificial QA](/software/2383833/artificial-qa)

# Artificial QA

Canonical: https://www.getapp.com.au/software/2383833/artificial-qa

> Cloud-based, no-code QA platform for AI agents and chatbots, offering semantic evaluation across quality dimensions, automated.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Artificial QA

\* Eliminates engineering dependency for QA setup by providing a no-code web interface that allows QA, product, and compliance teams to connect agents, build test plans, and run evaluations via URL endpoint or API credentials.
\* Produces auditable, immutable run histories that capture scores, evaluation criteria, and judge calibration data for every test execution, supporting compliance with ISO 42001, EU AI Act, and NIST AI RMF frameworks.
\* Applies cross-evaluator calibration to its AI judges, verifying each evaluator for reliability and consistency so that results withstand audit scrutiny.
\* Tracks score evolution and pass/fail trends across agent versions through time-series dashboards, enabling regression detection before production release.
\* Evaluates agent responses semantically across 15+ quality dimensions, including factual accuracy, hallucination detection, tone, completeness, bias, escalation and handoff to human, context adherence, document adherence, and policy adherence, distinguishing substantive errors from acceptable variation.
\* Supports evaluation of multi-step AI agents at end-to-end, trajectory, and component levels, covering tool-calling behavior and planning quality in addition to response content.
\* Accelerates test coverage through a catalog of 20,000+ prebuilt test cases and regression test packs, reducing the time required to build comprehensive test suites.
\* Integrates with CI/CD pipelines to embed automated quality gates into agent deployment workflows.
\* Offers a managed QA service option for organizations that require end-to-end agent testing without building an internal QA function.
\* Provides a free plan with no credit card required, lowering the barrier to initial evaluation and adoption.

## About the vendor

- **Company**: Genexus Consulting

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Spanish
- **Available Countries**: United States, Uruguay

## Features

- Customer Experience Management
- Employee Coaching Tools
- Quality Management
- Reporting/Analytics

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Contact Centre Quality Assurance Software](https://www.getapp.com.au/directory/3834/contact-center-quality-assurance/software)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2383833/artificial-qa)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/artificial-qa/> |
| en-AE | <https://www.getapp.ae/software/2383833/artificial-qa> |
| en-AU | <https://www.getapp.com.au/software/2383833/artificial-qa> |
| en-CA | <https://www.getapp.ca/software/2383833/artificial-qa> |
| en-GB | <https://www.getapp.co.uk/software/2383833/artificial-qa> |
| en-IE | <https://www.getapp.ie/software/2383833/artificial-qa> |
| en-NZ | <https://www.getapp.co.nz/software/2383833/artificial-qa> |
| en-SG | <https://www.getapp.sg/software/2383833/artificial-qa> |
| en-ZA | <https://www.getapp.za.com/software/2383833/artificial-qa> |

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