---
description: Learn more about Wink AI. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Wink AI Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Sales Engagement Software](/directory/2791/sales-engagement-platform/software) > [Wink AI](/software/2383081/wink-ai)

# Wink AI

Canonical: https://www.getapp.com.au/software/2383081/wink-ai

> Cloud-based live sales call workspace for retail and e-commerce contact centers, with real-time product recommendations, call.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Wink AI

\* Surfaces relevant product recommendations during live calls by combining purchase history, customer context, and real-time conversation content, reducing missed sales opportunities.
\* Provides next best action guidance to agents while the customer is still on the line, supporting faster and more informed responses.
\* Live transcription captures every customer conversation in real time, creating an operational record available for post-call review and team analysis.
\* Built-in catalog search lets agents query the product catalog directly within the workspace, without switching between applications.
\* Pre-built connectors for Five9, Zendesk, Shopify, and Salesforce allow agents to work within existing systems, reducing workflow disruption.
\* Conversation-level performance data gives teams visibility across every interaction, supporting agent coaching and operational review.

## About the vendor

- **Company**: Ambi Labs

## Commercial Context

- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Macedonian, Malay, Persian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese
- **Available Countries**: United States

## Features

- Communication Management
- For Sales Teams/Organizations
- Reporting/Analytics

## Support Options

- Email/Help Desk
- FAQs/Forum

## Category

- [Sales Engagement Software](https://www.getapp.com.au/directory/2791/sales-engagement-platform/software)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2383081/wink-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/wink-ai/> |
| en-AE | <https://www.getapp.ae/software/2383081/wink-ai> |
| en-AU | <https://www.getapp.com.au/software/2383081/wink-ai> |
| en-CA | <https://www.getapp.ca/software/2383081/wink-ai> |
| en-GB | <https://www.getapp.co.uk/software/2383081/wink-ai> |
| en-IE | <https://www.getapp.ie/software/2383081/wink-ai> |
| en-NZ | <https://www.getapp.co.nz/software/2383081/wink-ai> |
| en-SG | <https://www.getapp.sg/software/2383081/wink-ai> |
| en-ZA | <https://www.getapp.za.com/software/2383081/wink-ai> |

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