---
description: Learn more about Ficiel. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Ficiel Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Sales Engagement Software](/directory/2791/sales-engagement-platform/software) > [Ficiel](/software/2380467/ficiel)

# Ficiel

Canonical: https://www.getapp.com.au/software/2380467/ficiel

> Cloud-based AI inbox for coaches and setters that unifies Instagram, WhatsApp, and LinkedIn DMs with lead scoring and reply automation.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Ficiel

\* Recovers dormant revenue by identifying unanswered prospects across up to two years of conversation history, without requiring new lead generation.
\* Reduces time spent managing and triaging direct messages through automatic contact sorting, tagging, and prioritization across Instagram, WhatsApp, and LinkedIn.
\* Keeps operators in full control by requiring explicit human validation before any message is sent, preventing unsanctioned outbound communication.
\* Operates within existing personal accounts, avoiding platform ban risks associated with mass cold outreach tools.
\* Allows setters to focus on warm, high-priority conversations by delegating sorting and qualification to the AI agent.
\* Provides a quantified Dormant Cash Audit at onboarding, giving a concrete estimate of revenue sitting in old conversations before any follow-up work begins.
\* Delivers same-day operability with no technical configuration required at setup.
\* Drafts follow-up messages in the user's own writing style, with Kord learning from corrections to drafts and updating its writing rules accordingly.
\* Detects the language of incoming messages and replies in the same language automatically, supporting French, English, Spanish, and Portuguese.
\* Generates audio follow-ups using voice cloning, with 100 cloned voice messages per month included on the Essential plan.
\* Prepares a daily follow-up batch each morning for review, structuring outreach into a single, manageable approval step.
\* Supports automation recipes including link-proposal flows with conditional AI responses, reducing manual handling of repetitive conversation patterns.
\* Surfaces contacts who reacted to recent posts via an engagement filter, connecting social engagement signals to conversion pipeline activity.
\* Provides conversion funnel statistics and per-channel analytics for data-driven evaluation of direct message performance.
\* Syncs qualified prospects to a CRM, connecting the inbox qualification workflow to downstream sales processes.
\* Exposes inbox data and actions to an external AI assistant via an MCP connector, allowing integration with broader AI-driven workflows.
\* Stores data in Europe with encryption at rest and full deletion on request within 24 hours, in compliance with GDPR.

## About the vendor

- **Company**: Systèmes AXi

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: United States

## Features

- Communication Management
- For Sales Teams/Organizations
- Reporting/Analytics

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Sales Engagement Software](https://www.getapp.com.au/directory/2791/sales-engagement-platform/software)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2380467/ficiel)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/ficiel/> |
| en-AE | <https://www.getapp.ae/software/2380467/ficiel> |
| en-AU | <https://www.getapp.com.au/software/2380467/ficiel> |
| en-CA | <https://www.getapp.ca/software/2380467/ficiel> |
| en-GB | <https://www.getapp.co.uk/software/2380467/ficiel> |
| en-IE | <https://www.getapp.ie/software/2380467/ficiel> |
| en-NZ | <https://www.getapp.co.nz/software/2380467/ficiel> |
| en-SG | <https://www.getapp.sg/software/2380467/ficiel> |
| en-ZA | <https://www.getapp.za.com/software/2380467/ficiel> |

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