---
description: Learn more about Dougal. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Dougal Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Service Dispatch Software](/directory/520/service-dispatch/software) > [Dougal](/software/2380233/dougal)

# Dougal

Canonical: https://www.getapp.com.au/software/2380233/dougal

> Dougal is a cloud-based job scheduling and visit tracking app for small to medium field-service trade businesses, covering notes.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Key benefits of Dougal

\* Centralises all job information, including notes, photos, visits, customer details, bills, and history, into a single job journal, reducing the need to cross-reference multiple tools or records.&#10;\* Real-time calendar with drag-and-drop visit scheduling and distance-based colour coding supports efficient day planning and workload distribution across workers.&#10;\* Defined job status workflow (Plan, Schedule, Await Visit, Review, Archive) gives coordinators and field workers a shared, structured view of where each job stands at any point.&#10;\* Field companion view provides on-site workers with relevant job information from a mobile interface, keeping records accessible without requiring office access.&#10;\* Timesheets generated automatically from visit records reduce manual data entry and provide an accurate log of time spent across jobs.&#10;\* Customer management with search across name, phone, email, and location allows quick retrieval of records and full job history per customer.&#10;\* Built-in reminders and follow-up scheduling reduce the risk of missed visits or lapsed jobs without relying on external task management tools.&#10;\* Simple fixed-price quote and invoice creation keeps billing within the same workflow as job management, avoiding the need to switch between systems for straightforward jobs.&#10;\* Integration with preferred maps, calling, messaging, email, and accounting apps fits around existing tools rather than requiring wholesale replacement of current processes.&#10;\* Job markers, templates, and leave or non-job task labelling on the calendar support flexible team management across varied job types and schedules.&#10;\* Rule-based operations across scheduling, reminders, timesheets, and approvals deliver consistent, predictable behaviour without dependence on AI or probabilistic logic.&#10;\* Scales from sole trader to multi-worker teams using the same core workflow, removing the need to reconfigure or migrate to a different system as the business grows.&#10;\* Free access period with no credit card requirement and no feature restrictions allows full evaluation of the platform before any financial commitment.

## About the vendor

- **Company**: Dougal

## Commercial Context

- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: Free users are included when signing up for Dougal, so a small team can get going without an upfront subscription. Add extra active users for $7.99 per user per month when you're ready. Visit dougal.app for offer conditions and pricing.
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Austria, Belgium, Canada, Croatia, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Portugal and 5 more

## Features

- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Analytics
- Asset Tracking
- Autonomous Task Execution
- Billing & Invoicing
- CRM Integrations
- Calendar
- Calendar Management
- Chat/Messaging
- Checklists
- Client Notifications
- Client Portal
- Collaboration Tools
- Commercial Properties
- Contract/License Management
- Contractor Management

## Support Options

- Email/Help Desk
- FAQs/Forum

## Category

- [Service Dispatch Software](https://www.getapp.com.au/directory/520/service-dispatch/software)

## Related Categories

- [Service Dispatch Software](https://www.getapp.com.au/directory/520/service-dispatch/software)
- [Field Service Management Software](https://www.getapp.com.au/directory/255/field-service-management/software)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2380233/dougal)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/dougal/> |
| en-AE | <https://www.getapp.ae/software/2380233/dougal> |
| en-AU | <https://www.getapp.com.au/software/2380233/dougal> |
| en-CA | <https://www.getapp.ca/software/2380233/dougal> |
| en-GB | <https://www.getapp.co.uk/software/2380233/dougal> |
| en-IE | <https://www.getapp.ie/software/2380233/dougal> |
| en-NZ | <https://www.getapp.co.nz/software/2380233/dougal> |
| en-SG | <https://www.getapp.sg/software/2380233/dougal> |
| en-ZA | <https://www.getapp.za.com/software/2380233/dougal> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Review, Compare and Evaluate small business software. GetApp Australia has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.com.au","url":"https://www.getapp.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.com.au/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Dougal","description":"Dougal is a cloud-based job scheduling and tracking application built for small to medium field-service businesses, including sole traders and multi-worker teams in plumbing, HVAC, electrical, maintenance, inspection, and related trades. The platform consolidates job management into a single workflow, covering visit scheduling, job journals, customer records, quotes, invoices, and timesheets, without requiring field workers to spend excessive time on administrative tasks. A field companion view supports on-site use via mobile, while office coordinators manage scheduling and job status from the web app.\n\nThe scheduling interface provides a real-time calendar with drag-and-drop visit management and distance-based colour coding to support route and workload planning. Jobs move through a defined status workflow (Plan, Schedule, Await Visit, Review, Archive), with reminders and follow-up scheduling built into the process. Each job carries a unified journal combining notes, photos, visit history, customer details, bills, and communications. Customer records are searchable across name, phone, email, and location. Timesheets are generated directly from visit records, and simple fixed-price quotes and invoices can be produced within the same environment. The platform integrates with preferred maps, calling, messaging, email, and accounting tools rather than replacing them.\n\nDougal is built on defined rules, parameters, and processes, with no AI features in its core functionality. This rule-based architecture underpins reliable, predictable behaviour across scheduling, reminders, timesheets, and approvals. The platform scales from sole trader to team operations without changes to the core workflow, and offers a free access period with no credit card requirement and no feature restrictions.","image":"https://images.g2crowd.com/display-layer-screenshots/2153242/73e79ba1d88308c112adc6c97f565e996d8e64b909330208249d2b5bedcfca02.png","url":"https://www.getapp.com.au/software/2380233/dougal","@id":"https://www.getapp.com.au/software/2380233/dougal#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.com.au/software/2380233/dougal#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Service Dispatch Software","position":2,"item":"/directory/520/service-dispatch/software","@type":"ListItem"},{"name":"Dougal","position":3,"item":"/software/2380233/dougal","@type":"ListItem"}]}]}
</script>
