---
description: Learn more about CxC. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CxC Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Field Service Management Software](/directory/255/field-service-management/software) > [CxC](/software/2378097/cxc-1)

# CxC

Canonical: https://www.getapp.com.au/software/2378097/cxc-1

> Team chat for home service companies, combining job channels, call recordings, AI summaries, and coaching.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of CxC

• Keep messages, calls, visit recordings, photos, and notes together in dedicated customer and job channels.

• Give technicians and office teams shared access to customer history and job context before and during visits.

• Turn call and visit recordings into transcripts and AI-generated summaries, making conversations easier to review.

• Help technicians and CSRs improve customer conversations with AI coaching, while keeping managers involved in the same workspace.

• Follow job progress and dollar amounts through sales and production pipelines.

• Keep office and field teams connected through web, iOS, and Android apps.

## About the vendor

- **Company**: Chat CxC

## Commercial Context

- **Pricing Details**: CxC offers monthly pricing per user. Chat User costs $10 per user per month and includes team messaging, job channels, file sharing, and job history. Recording User costs $50 per user per month and adds call and field recording, transcription, AI summaries, insights, and coaching. No contracts. See our pricing page for current promotional offers.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- AI Copilot
- AI Image-to-Text
- AI Summarization
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Analytics
- Asset Tracking
- Automated Scheduling
- Autonomous Task Execution
- Barcode/Ticket Scanning
- Billing & Invoicing
- Booking
- CRM
- CRM Integrations
- Calendar
- Calendar Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Chat

## Category

- [Field Service Management Software](https://www.getapp.com.au/directory/255/field-service-management/software)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2378097/cxc-1)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/cxc-1/> |
| en-AE | <https://www.getapp.ae/software/2378097/cxc-1> |
| en-AU | <https://www.getapp.com.au/software/2378097/cxc-1> |
| en-CA | <https://www.getapp.ca/software/2378097/cxc-1> |
| en-GB | <https://www.getapp.co.uk/software/2378097/cxc-1> |
| en-IE | <https://www.getapp.ie/software/2378097/cxc-1> |
| en-NZ | <https://www.getapp.co.nz/software/2378097/cxc-1> |
| en-SG | <https://www.getapp.sg/software/2378097/cxc-1> |
| en-ZA | <https://www.getapp.za.com/software/2378097/cxc-1> |

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