---
description: Learn more about eS/FAC Serve. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: eS/FAC Serve Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Property Management Software](/directory/181/property-management/software) > [eS/FAC Serve](/software/2369153/es-fac-serve)

# eS/FAC Serve

Canonical: https://www.getapp.com.au/software/2369153/es-fac-serve

> Cloud-based B2B facility services management system with inspections, work orders, preventive maintenance, and incident tracking.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of eS/FAC Serve

\* Centralizes all building service types (cleaning, maintenance, security, gardening, pest control, safety) in a single platform, reducing the need for multiple disconnected tools across service lines.
\* QR code-based Scan-to-Inspect automates quality inspection form selection on-site, reducing manual setup time and standardizing data capture across locations.
\* Automated work order creation from complaints, incidents, and inspection findings reduces administrative overhead and accelerates response times.
\* Preventive and periodic maintenance scheduling up to one year in advance supports proactive asset management and reduces unplanned service disruptions.
\* Real-time work order status tracking and automated notifications keep management, field teams, and building owners informed without manual follow-up.
\* Incident Report logging with trend analysis surfaces recurring issues, supporting root cause identification and operational improvement over time.
\* Customer Portal delivers client-facing reporting and satisfaction surveys, closing the feedback loop on KPI and SLA performance and supporting client trust and service differentiation.
\* Open Facility Comment (OFC) via QR code or link provides a low-friction channel for building occupants to submit feedback directly to service teams.
\* Manpower attendance and shift tracking provides visibility into workforce deployment across sites, supporting accountability and scheduling accuracy.
\* Multi-site and multi-zone management with role-based access control and multi-level approval supports complex organizational structures without requiring separate system instances.
\* Fixed pricing by feature set with no per-user fees scales from small single-service teams to large multi-department enterprises without cost escalation tied to headcount.
\* API connectivity with ERP, HR, accounting, IoT, and BI systems reduces redundant data entry and supports integration into existing enterprise technology stacks.
\* IoT integration, including People Counter Sensors and live dashboards, extends real-time operational visibility beyond manual reporting.
\* White-label reporting supports branded client deliverables, reinforcing service provider identity in client-facing outputs.
\* Last-Mile Mailroom module manages in-building parcel and mail handling, extending the platform's utility beyond traditional facility management workflows.
\* Mobile access on iOS and Android via Chrome, Safari, Firefox, and Edge keeps field teams connected to the platform without requiring dedicated hardware investment.
\* Paperless operations across inspections, work orders, and reporting reduce manual document handling and support auditable, transparent service records.

## About the vendor

- **Company**: KP Technology Management

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Thai
- **Available Countries**: Malaysia, Thailand, United States

## Features

- Accounting
- Maintenance Management
- Property Database

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Property Management Software](https://www.getapp.com.au/directory/181/property-management/software)

## Related Categories

- [Property Management Software](https://www.getapp.com.au/directory/181/property-management/software)
- [Field Service Management Software](https://www.getapp.com.au/directory/255/field-service-management/software)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2369153/es-fac-serve)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/es-fac-serve/> |
| en-AE | <https://www.getapp.ae/software/2369153/es-fac-serve> |
| en-AU | <https://www.getapp.com.au/software/2369153/es-fac-serve> |
| en-CA | <https://www.getapp.ca/software/2369153/es-fac-serve> |
| en-GB | <https://www.getapp.co.uk/software/2369153/es-fac-serve> |
| en-IE | <https://www.getapp.ie/software/2369153/es-fac-serve> |
| en-NZ | <https://www.getapp.co.nz/software/2369153/es-fac-serve> |
| en-SG | <https://www.getapp.sg/software/2369153/es-fac-serve> |
| en-ZA | <https://www.getapp.za.com/software/2369153/es-fac-serve> |

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