---
description: Learn more about AnalytiCX. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: AnalytiCX Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Speech Analytics Software](/directory/2043/speech-analytics/software) > [AnalytiCX](/software/2367945/analyticx)

# AnalytiCX

Canonical: https://www.getapp.com.au/software/2367945/analyticx

> Cloud-based voice analytics platform for businesses seeking conversation intelligence, customer experience insights, and data-driven.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of AnalytiCX

\* Processes voice interaction data to surface customer sentiment trends, supporting proactive experience management.
\* Delivers conversation analytics across customer touchpoints, giving operations and CX teams structured insight into interaction quality.
\* Supports agent performance monitoring by analyzing communication patterns and outcomes across recorded interactions.
\* Provides reporting and data visualization tools that help business stakeholders track KPIs tied to customer engagement and contact center efficiency.
\* Scales to accommodate high interaction volumes, making it applicable to mid-size and enterprise contact center environments.

## About the vendor

- **Company**: ToumAI
- **Location**: Afrique, Fiji
- **Founded**: 2020

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: Fiji, France

## Features

- Audio Capture
- Speech-to-Text Analysis

## Support Options

- Email/Help Desk
- Knowledge Base
- Chat

## Category

- [Speech Analytics Software](https://www.getapp.com.au/directory/2043/speech-analytics/software)

## Related Categories

- [Speech Analytics Software](https://www.getapp.com.au/directory/2043/speech-analytics/software)
- [Contact Centre Quality Assurance Software](https://www.getapp.com.au/directory/3834/contact-center-quality-assurance/software)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2367945/analyticx)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/analyticx/> |
| en-AE | <https://www.getapp.ae/software/2367945/analyticx> |
| en-AU | <https://www.getapp.com.au/software/2367945/analyticx> |
| en-CA | <https://www.getapp.ca/software/2367945/analyticx> |
| en-GB | <https://www.getapp.co.uk/software/2367945/analyticx> |
| en-IE | <https://www.getapp.ie/software/2367945/analyticx> |
| en-NZ | <https://www.getapp.co.nz/software/2367945/analyticx> |
| en-SG | <https://www.getapp.sg/software/2367945/analyticx> |
| en-ZA | <https://www.getapp.za.com/software/2367945/analyticx> |

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