---
description: Learn more about Opsore IT Service Manager. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Opsore IT Service Manager Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Service Desk Software](/directory/1249/service-desk/software) > [Opsore IT Service Manager](/software/2337055/opsore-it-service-manager)

# Opsore IT Service Manager

Canonical: https://www.getapp.com.au/software/2337055/opsore-it-service-manager

> ITIL 4-aligned cloud ITSM platform for incident, request, change, and CMDB management and much more for small and midsize IT teams.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Opsore IT Service Manager

Faster incident resolution: Capture, categorize, prioritize, and route incidents and service requests automatically, with SLA tracking so nothing slips through the cracks.

ITIL 4-aligned processes out of the box: Run incident, service request, change, and asset/CMDB management on practices built around ITIL 4, without a long implementation project.

Complete visibility of your IT estate: CMDB and asset discovery give your team an up-to-date view of hardware, software, and the relationships between configuration items, so you can assess impact before you make changes.

Safer, controlled change: Structured change management with approvals and workflows reduces the risk of outages caused by unplanned or poorly reviewed changes.

Automation without code: A visual workflow builder and customizable form templates let you automate routing, approvals, and notifications to match how your team actually works.

Self-service for end users: A self-service portal lets employees raise requests, track status, and find answers on their own, cutting down repetitive tickets for your agents.

Smarter team scheduling: Technician scheduling with shifts, leave, and workload in one calendar helps managers keep coverage balanced and response times consistent.

Reliable notifications: Multi-channel notifications with quiet hours, on-call routing, and delivery tracking keep the right people informed at the right time.

Affordable and quick to start: A free tier and simple per-technician pricing make enterprise-grade ITSM accessible to small and midsize teams, delivered fully in the cloud with nothing to install.

## About the vendor

- **Company**: Lalinx Technologies

## Commercial Context

- **Pricing model**:  (Free version available)
- **Pricing Details**: Opsore is priced per engineer per month, and every plan includes unlimited end users at no extra cost. The Free plan covers one engineer forever with no commitment.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: India, United Arab Emirates, United States

## Features

- AI Copilot
- API
- Active Directory
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Asset Lifecycle Management
- Automate Ticket Routing
- CMDB
- Change Management
- Configuration Management
- Contract/License Management
- Customer Support
- Customisable Branding
- Customizable Reports
- Customizable Templates
- Email Management
- Email Templates

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Service Desk Software](https://www.getapp.com.au/directory/1249/service-desk/software)

## Related Categories

- [Service Desk Software](https://www.getapp.com.au/directory/1249/service-desk/software)
- [ITSM Tools](https://www.getapp.com.au/directory/292/it-service-management-itsm/software)
- [AIOps Platforms](https://www.getapp.com.au/directory/3789/aiops-platforms/software)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2337055/opsore-it-service-manager)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/opsore-it-service-manager/> |
| en-AE | <https://www.getapp.ae/software/2337055/opsore-it-service-manager> |
| en-AU | <https://www.getapp.com.au/software/2337055/opsore-it-service-manager> |
| en-CA | <https://www.getapp.ca/software/2337055/opsore-it-service-manager> |
| en-GB | <https://www.getapp.co.uk/software/2337055/opsore-it-service-manager> |
| en-IE | <https://www.getapp.ie/software/2337055/opsore-it-service-manager> |
| en-NZ | <https://www.getapp.co.nz/software/2337055/opsore-it-service-manager> |
| en-SG | <https://www.getapp.sg/software/2337055/opsore-it-service-manager> |
| en-ZA | <https://www.getapp.za.com/software/2337055/opsore-it-service-manager> |

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