---
description: Learn more about BerényiSoft AI Call Center. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: BerényiSoft AI Call Center Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/5025/ai-agents-for-customer-support/software) > [BerényiSoft AI Call Center](/software/2299170/berenyisoft-ai-call-center)

# BerényiSoft AI Call Center

Canonical: https://www.getapp.com.au/software/2299170/berenyisoft-ai-call-center

> Cloud-based AI call center software automating inbound and outbound calls with voice agents, NLU, CRM integration, and real-time.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of BerényiSoft AI Call Center

\* Automates routine inbound and outbound call handling using AI voice agents, reducing reliance on human agents for repetitive tasks and allowing support staff to focus on high-complexity interactions.
\* Provides real-time dashboards for monitoring call queues, agent performance, and resolution rates, giving supervisors actionable visibility into contact center operations.
\* Integrates with CRM and helpdesk platforms to sync call data and interaction logs automatically, eliminating manual data entry and keeping customer records current.
\* Offers a visual flow builder for configuring call scripts, routing logic, and escalation paths without requiring technical expertise, accelerating deployment and ongoing adjustments.
\* Scales call handling capacity dynamically in response to demand fluctuations, supporting high call volumes during peak periods without additional staffing.
\* Supports multiple languages, extending customer communication coverage across diverse and international customer bases.
\* Applies role-based access controls and encrypted call recordings to address data security and compliance requirements in regulated industries.

## About the vendor

- **Company**: BerényiSoft Kft.

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Hungarian
- **Available Countries**: Hungary

## Features

- Agentic Task Execution
- Autonomous Task Execution
- Conversational AI
- Human-in-the-loop (HITL)
- Knowledge Base Management
- Natural Language Processing

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [AI Agents for Customer Support](https://www.getapp.com.au/directory/5025/ai-agents-for-customer-support/software)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2299170/berenyisoft-ai-call-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/berenyisoft-ai-call-center/> |
| en-AE | <https://www.getapp.ae/software/2299170/berenyisoft-ai-call-center> |
| en-AU | <https://www.getapp.com.au/software/2299170/berenyisoft-ai-call-center> |
| en-CA | <https://www.getapp.ca/software/2299170/berenyisoft-ai-call-center> |
| en-GB | <https://www.getapp.co.uk/software/2299170/berenyisoft-ai-call-center> |
| en-IE | <https://www.getapp.ie/software/2299170/berenyisoft-ai-call-center> |
| en-NZ | <https://www.getapp.co.nz/software/2299170/berenyisoft-ai-call-center> |
| en-SG | <https://www.getapp.sg/software/2299170/berenyisoft-ai-call-center> |
| en-ZA | <https://www.getapp.za.com/software/2299170/berenyisoft-ai-call-center> |

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