---
description: Learn more about VICIfast. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: VICIfast Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/289/ivr/software) > [VICIfast](/software/2298983/vicifast)

# VICIfast

Canonical: https://www.getapp.com.au/software/2298983/vicifast

> VICIfast is a cloud-based VoIP dialer and contact center platform for inbound and outbound call operations, featuring predictive.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of VICIfast

\* Increases agent talk time by reducing idle time between calls through predictive dialing, which automatically dials the next contact before the current call ends.
\* Reduces manual dialing effort with auto and manual dialer modes, giving operations teams flexibility to match dialing strategy to campaign type.
\* Supports compliance with do-not-call regulations through built-in DNC list management that screens contacts before dialing.
\* Provides real-time visibility into campaign and agent performance via live reporting and analytics dashboards, allowing supervisors to make immediate operational adjustments.
\* Integrates with existing CRM systems via CRM integration and API access, keeping contact records and call data synchronized across platforms.
\* Handles inbound call traffic alongside outbound campaigns through IVR and call routing, supporting blended contact center operations.
\* Enables multi-campaign management so teams can run, monitor, and adjust several campaigns from a single platform.
\* Guides agents through calls with scripting tools, supporting consistent messaging and reducing handling errors.
\* Supports quality assurance and training programs through call recording, giving supervisors access to recorded interactions for review.
\* Delivers a web-based agent interface that requires no locally installed software, allowing agents to operate from any supported browser.

## About the vendor

- **Company**: VICIfast

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: India, Pakistan, Philippines, United States

## Features

- AI Copilot
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Auto-Dialer
- Automatic Call Distribution
- Autonomous Task Execution
- Call Back
- Call Center Management
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Phone Support
- 24/7 (Live rep)
- 24/7 (Live rep)
- Chat

## Category

- [IVR Software](https://www.getapp.com.au/directory/289/ivr/software)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2298983/vicifast)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/vicifast/> |
| en-AE | <https://www.getapp.ae/software/2298983/vicifast> |
| en-AU | <https://www.getapp.com.au/software/2298983/vicifast> |
| en-CA | <https://www.getapp.ca/software/2298983/vicifast> |
| en-GB | <https://www.getapp.co.uk/software/2298983/vicifast> |
| en-IE | <https://www.getapp.ie/software/2298983/vicifast> |
| en-NZ | <https://www.getapp.co.nz/software/2298983/vicifast> |
| en-SG | <https://www.getapp.sg/software/2298983/vicifast> |
| en-ZA | <https://www.getapp.za.com/software/2298983/vicifast> |

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