---
description: Learn more about ELMA AI. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ELMA AI Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/5025/ai-agents-for-customer-support/software) > [ELMA AI](/software/2297792/elma-ai)

# ELMA AI

Canonical: https://www.getapp.com.au/software/2297792/elma-ai

> ELMA AI is an AI-powered business process automation platform offering workflow management, process modeling, and operational.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Key benefits of ELMA AI

\* Automates repetitive business workflows, reducing manual task handling and freeing staff for higher-value work.
\* Provides process modeling tools that allow teams to design, adjust, and deploy workflows without extensive technical overhead.
\* Delivers AI-assisted automation capabilities that augment standard business process management functions.
\* Centralizes workflow monitoring and task tracking, giving managers consistent visibility into process status and bottlenecks.
\* Supports configurable process flows adaptable to specific departmental or organizational requirements.
\* Reduces process cycle times by orchestrating task sequences and handoffs across teams within a unified platform.

## About the vendor

- **Company**: Focusteck

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: United States

## Features

- Agentic Task Execution
- Autonomous Task Execution
- Conversational AI
- Human-in-the-loop (HITL)
- Knowledge Base Management
- Natural Language Processing

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [AI Agents for Customer Support](https://www.getapp.com.au/directory/5025/ai-agents-for-customer-support/software)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2297792/elma-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/elma-ai/> |
| en-AE | <https://www.getapp.ae/software/2297792/elma-ai> |
| en-AU | <https://www.getapp.com.au/software/2297792/elma-ai> |
| en-CA | <https://www.getapp.ca/software/2297792/elma-ai> |
| en-GB | <https://www.getapp.co.uk/software/2297792/elma-ai> |
| en-IE | <https://www.getapp.ie/software/2297792/elma-ai> |
| en-NZ | <https://www.getapp.co.nz/software/2297792/elma-ai> |
| en-SG | <https://www.getapp.sg/software/2297792/elma-ai> |
| en-ZA | <https://www.getapp.za.com/software/2297792/elma-ai> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Review, Compare and Evaluate small business software. GetApp Australia has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.com.au","url":"https://www.getapp.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.com.au/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"ELMA AI","description":"ELMA AI is a business process automation platform that combines artificial intelligence with workflow orchestration, process modeling, and document management for mid-size and large enterprises. Deployed in the cloud or on-premises, it provides tools for designing, executing, and monitoring business processes through a low-code environment, enabling operations, IT, and business teams to automate repetitive tasks without extensive development resources.\n\nELMA AI extends core BPM capabilities with AI-assisted features including intelligent document processing, decision automation, and process analytics. The platform supports integration with external systems via APIs and connectors, allowing organizations to embed automation into existing enterprise architectures. Role-based access controls, audit trails, and compliance monitoring are built into the workflow engine, making it applicable across industries such as finance, manufacturing, retail, and public sector.\n\nConfigurable dashboards and reporting tools within ELMA AI give process owners and executives visibility into operational performance, bottlenecks, and SLA adherence. The platform's modular architecture allows organizations to deploy specific components, such as document management or robotic process automation, independently or as part of a unified process management suite.","image":"https://images.g2crowd.com/display-layer-screenshots/2076901/0b1490141c738ae2a011fba5d3c6c798fdd2a3acd9a948e6562387dc0ee0571f.webp","url":"https://www.getapp.com.au/software/2297792/elma-ai","@id":"https://www.getapp.com.au/software/2297792/elma-ai#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.com.au/software/2297792/elma-ai#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"AI Agents for Customer Support","position":2,"item":"/directory/5025/ai-agents-for-customer-support/software","@type":"ListItem"},{"name":"ELMA AI","position":3,"item":"/software/2297792/elma-ai","@type":"ListItem"}]}]}
</script>