---
description: Learn more about HelloCounsel. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: HelloCounsel Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [AI Legal Workflow Automation](/directory/5157/ai-legal-workflow-automation/software) > [HelloCounsel](/software/2293721/hellocounsel)

# HelloCounsel

Canonical: https://www.getapp.com.au/software/2293721/hellocounsel

> HelloCounsel is an AI voice agent purpose-built for personal injury, workers' compensation, and mass tort law firms. It answers inbound calls and places outbound calls, resolving the full PI call lifecycle, not just intake while writing every interaction directly into the firm's CMS.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of HelloCounsel

\- Frees case managers and staff from routine, repetitive phone calls so they can focus on clients&#10;- Reduces missed calls and lost leads with true 24/7 coverage&#10;- Runs at roughly half the cost of legacy answering services (e.g. Ruby, Smith.ai, Lex) at comparable coverage levels&#10;- Gives firms operational visibility into call volume and outcomes that manual answering services don't provide

## About the vendor

- **Company**: HelloCounsel

## Commercial Context

- **Starting Price**: USD 500.00
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English, Spanish
- **Available Countries**: United States

## Features

- Automated Routing
- Autonomous Task Execution
- Billing & Invoicing
- Client Management
- Configurable Workflow
- Document Management
- Role-Based Permissions
- Third-Party Integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [AI Legal Workflow Automation](https://www.getapp.com.au/directory/5157/ai-legal-workflow-automation/software)

## Related Categories

- [AI Legal Workflow Automation](https://www.getapp.com.au/directory/5157/ai-legal-workflow-automation/software)
- [Legal Case Management Software](https://www.getapp.com.au/directory/124/legal-case-management/software)

## Alternatives

1. [Moxo](https://www.getapp.com.au/software/112131/moxo) — 4.0/5 (24 reviews)
2. [Wrike](https://www.getapp.com.au/software/9964/wrike) — 4.4/5 (3039 reviews)
3. [Kleos](https://www.getapp.com.au/software/2080742/kleos) — 4.0/5 (3 reviews)
4. [Everlaw](https://www.getapp.com.au/software/130359/everlaw) — 4.9/5 (87 reviews)
5. [CaseFox](https://www.getapp.com.au/software/90603/casefox-timekeeping-billing-case-management-app) — 4.5/5 (96 reviews)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2293721/hellocounsel)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/hellocounsel/> |
| en-AE | <https://www.getapp.ae/software/2293721/hellocounsel> |
| en-AU | <https://www.getapp.com.au/software/2293721/hellocounsel> |
| en-CA | <https://www.getapp.ca/software/2293721/hellocounsel> |
| en-GB | <https://www.getapp.co.uk/software/2293721/hellocounsel> |
| en-IE | <https://www.getapp.ie/software/2293721/hellocounsel> |
| en-NZ | <https://www.getapp.co.nz/software/2293721/hellocounsel> |
| en-SG | <https://www.getapp.sg/software/2293721/hellocounsel> |
| en-ZA | <https://www.getapp.za.com/software/2293721/hellocounsel> |

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