---
description: Learn more about Valian. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Valian Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Patient Engagement Software](/directory/1359/patient-engagement/software) > [Valian](/software/2292794/valian)

# Valian

Canonical: https://www.getapp.com.au/software/2292794/valian

> Valian is an AI front desk for medical and dental practices. Amy answers every inbound call around the clock, books and reschedules into the practice management system you already use, messages patients by text and email, and verifies insurance eligibility in seconds. Usage-based, no contracts.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Valian

WHAT CHANGES

Calls stop going to voicemail.
Most practices lose about one call in five. The phone rings at lunch, after hours, on a weekend, or while someone is already on the line. Amy answers all of them, so a patient who is ready to book actually books.

Mornings come back.
The front desk stops spending hours on hold with carriers. Eligibility runs at the moment of booking, and coverage is in the chart before the patient walks in.

The overnight queue is already handled.
Calls, texts and emails that arrive after close are answered and booked before anyone unlocks the door. The team starts the day caught up instead of buried.

Cancellations refill themselves.
An empty slot normally stays empty. A wait list of patients who asked to come in sooner fills it without anyone making a call.

Old patients come back.
Recall and reactivation campaigns run against historical records, so the list that was going to be worked "when there is time" gets worked every day.

The front desk role gets survivable.
Your team handles the patients standing in front of them. Amy handles the phone, the messaging and the verifications. Nobody is doing three jobs at once, which is why that seat turns over.

Nothing is lost when someone leaves.
Call recordings, transcripts and per-patient memory stay with the practice, not in one person's head.

You can see what happened.
Every call, message and verification is logged and attributed, so the practice can answer what came in, what got booked, and what was missed.

## About the vendor

- **Company**: Valian Systems

## Commercial Context

- **Starting Price**: USD 1.00
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Valian is usage-based. No contracts, no seat fees, cancel any time. The practice keeps a balance and Amy draws from it as she works.

Rates:
- $1.00 per connected call minute
- $0.25 per text message, in or out
- $0.25 per email, in or out
- $2.50 per insurance verification
- $10 per month per practice phone line

Two ways to buy:
1. The full front desk, covering calls, texts, email, scheduling and insurance verification. Your first deposit is matched up to $1,000, so depositing $1,000 starts you with $2,000 of usage, and the first 30 days are backed by a money-back guarantee.

2. Instant Insurance Verification on its own. The first 30 days are free with unlimited checks. A card is kept on file, and on day 30 it is charged $500 unless you cancel. Verifications are $2.50 each.

Real-time eligibility and benefits for every patient before they walk in. Enter the carrier and member ID and the full coverage breakdown lands in the patient's file in seconds. The first 30 days are free with unlimited checks. A card is kept on file, and on day 30 it is charged $500 unless you cancel. Verifications are $2.50 each. No contracts, no seat fees, cancel any time.


A Business Associate Agreement is signed at onboarding.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Brazilian Portuguese, Chinese, English, European Portuguese, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Traditional Chinese
- **Available Countries**: United States

## Features

- AI Copilot
- AI Image-to-Text
- AI Text Generation
- AI Text Summarization
- AI Text-to-Speech
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Appointment Follow-Up
- Appointment Management
- Appointment Scheduling
- Automated Scheduling
- Autonomous Task Execution
- Availability Management
- Availability Settings
- Blocked Time Settings
- Calendar Management
- Campaign Management
- Chat/Messaging

## Integrations (30 total)

- ABELDent
- Archy
- CareStack
- ChiroTouch
- Cloud9
- Datacon
- DentiMax
- Denticon
- Dentrix
- Dentrix Ascend
- Dentrix Enterprise
- Dolphin Management
- DrChrono
- EZDERM
- Eaglesoft

... and 15 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Patient Engagement Software](https://www.getapp.com.au/directory/1359/patient-engagement/software)

## Related Categories

- [Patient Engagement Software](https://www.getapp.com.au/directory/1359/patient-engagement/software)
- [Appointment Scheduling Software](https://www.getapp.com.au/directory/316/appointments-scheduling/software)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2292794/valian)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/valian/> |
| en-AE | <https://www.getapp.ae/software/2292794/valian> |
| en-AU | <https://www.getapp.com.au/software/2292794/valian> |
| en-CA | <https://www.getapp.ca/software/2292794/valian> |
| en-GB | <https://www.getapp.co.uk/software/2292794/valian> |
| en-IE | <https://www.getapp.ie/software/2292794/valian> |
| en-NZ | <https://www.getapp.co.nz/software/2292794/valian> |
| en-SG | <https://www.getapp.sg/software/2292794/valian> |
| en-ZA | <https://www.getapp.za.com/software/2292794/valian> |

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