---
description: Learn more about aichat.com. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: aichat.com Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/1647/conversational-ai-platform/software) > [aichat.com](/software/2272020/aichat-com)

# aichat.com

Canonical: https://www.getapp.com.au/software/2272020/aichat-com

> Cloud-based conversational AI platform for customer service, sales, and marketing automation via AI chatbots and live chat.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of aichat.com

\* Automates high volumes of routine customer inquiries with AI-powered support available at all hours, reducing wait times and freeing live agents to handle complex cases.
\* Consolidates WhatsApp, Instagram, Facebook Messenger, and web chat into a single inbox, reducing context-switching and improving response consistency across channels.
\* Supports automated lead qualification and follow-up sequences, helping sales teams prioritize high-intent prospects without manual triage.
\* Enables campaign broadcasting and audience segmentation, allowing marketing teams to deliver targeted messages at scale across messaging channels.
\* Provides built-in analytics dashboards with conversation performance metrics, giving teams visibility into resolution rates, response times, and chatbot effectiveness.
\* Offers custom conversation flow builders and multilingual response configuration, supporting deployment across diverse customer bases and regional markets.
\* Integrates with CRM and e-commerce platforms to surface order data, customer history, and account details within the agent interface, reducing lookup time during interactions.
\* Role-based access controls and audit logs support team collaboration and help organizations meet internal compliance and data governance requirements.

## About the vendor

- **Company**: aichat.com
- **Location**: Singapore, San Marino
- **Founded**: 2016

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 1,001–5,000, 1,001–5,000, 5,001–10,000, 5,001–10,000, 5,001–10,000, 10,000+, 10,000+, 10,000+
- **Available Countries**: Singapore

## Features

- AI Survey Builder
- Adaptive Follow-Up
- Conversational AI Interviewer
- Multimedia Support
- Sentiment Analysis
- Voice

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Conversational AI Platforms](https://www.getapp.com.au/directory/1647/conversational-ai-platform/software)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2272020/aichat-com)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/aichat-com/> |
| en-AE | <https://www.getapp.ae/software/2272020/aichat-com> |
| en-AU | <https://www.getapp.com.au/software/2272020/aichat-com> |
| en-CA | <https://www.getapp.ca/software/2272020/aichat-com> |
| en-GB | <https://www.getapp.co.uk/software/2272020/aichat-com> |
| en-IE | <https://www.getapp.ie/software/2272020/aichat-com> |
| en-NZ | <https://www.getapp.co.nz/software/2272020/aichat-com> |
| en-SG | <https://www.getapp.sg/software/2272020/aichat-com> |
| en-ZA | <https://www.getapp.za.com/software/2272020/aichat-com> |

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