---
description: Learn more about Nivision. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Nivision Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Conversation Intelligence](/directory/3884/conversation-intelligence/software) > [Nivision](/software/2268805/Nivision)

# Nivision

Canonical: https://www.getapp.com.au/software/2268805/Nivision

> Nivision is an AI conversation intelligence platform that transcribes and analyzes phone calls, video meetings, and in-person conversations for sales, service, and contact centers. The platform supports over sixty languages and processes complete conversation records rather than samples. Features include configurable classifiers, sentiment analysis, compliance monitoring, custom field extraction, and a live operations dashboard with real-time alerts and scheduled performance reports.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Key benefits of Nivision

Transcribes and analyzes every customer conversation across phone, video, and in-person channels, supporting over sixty languages for broad accessibility
Automatically classifies, scores, and summarizes calls based on custom criteria, surfacing actionable insights through a live dashboard and advanced alerts
Delivers real-time and scheduled performance reports, enabling teams to monitor sentiment, compliance, objections, and agent effectiveness without manual review
Integrates with existing telephony, CRM, and meeting platforms, allowing seamless adoption without replacing current systems
Protects client data privacy by ensuring conversation data is never used to train general AI models or mixed between clients

## About the vendor

- **Company**: Nivision Data
- **Founded**: 2025

## Commercial Context

- **Starting Price**: USD 500.00
- **Pricing model**: Usage Based
- **Pricing Details**: Nivision is sold as a subscription, priced to your call volume and team size rather than rigid per-seat licensing. Monthly and annual billing are both available, and annual commitments are priced below monthly.

THREE PACKAGES

Listen - understand every conversation.
Full transcription and analysis on every call, configurable classifiers and custom fields, knowledge base attachment, live dashboard, advanced alerts and AI chat, daily, weekly and monthly reports, meeting bot for Zoom, Teams and Google Meet, customer profiles, and telephony and CRM integrations.

Listen + Coach - turn insight into better agents.
Everything in Listen, plus agent performance reports, real-time script guidance, AI avatar roleplay training, an in-call knowledge base agent, and certification and skill scoring.

Listen + Coach + Act - close the loop autonomously.
Everything in Coach, plus voicebots and autonomous outbound, automated workflows, CRM action agents, and embedded rollout support.

HOW PRICING WORKS
Cost is driven mainly by monthly call volume (minutes analyzed) and by the number of agents and sites in scope. Volume discounts apply as usage grows. Implementation, telephony connection and knowledge base setup are included in onboarding.

Contact us for a quote, or book a 30-minute walkthrough at nivision.ai and see the platform run on calls like yours.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Hebrew, Spanish
- **Available Countries**: Afghanistan, Albania, Andorra, Argentina, Armenia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Bhutan, Bolivia, Bosnia and Herzegovina, Brazil, Brunei, Bulgaria, Cambodia, Chile, China and 96 more

## Features

- AI Copilot
- AI Text Summarization
- API
- Access Controls/Permissions
- Adaptive Learning
- Alerts/Notifications
- Automatic Transcription
- Autonomous Task Execution
- Call Analysis
- Call Recording
- Call Tracking
- Compliance Tracking
- Customer Scoring
- Dashboard
- Decision Making
- Employee Coaching Tools
- Feedback Management
- For Contact Centers
- Generative AI
- Keyword Filtering

## Integrations (7 total)

- AWS Storage Gateway
- Google Calendar
- Google Meet
- Microsoft Teams
- Twilio
- Webhook Relay
- ZooM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Conversation Intelligence](https://www.getapp.com.au/directory/3884/conversation-intelligence/software)

## Related Categories

- [Conversation Intelligence](https://www.getapp.com.au/directory/3884/conversation-intelligence/software)
- [Transcription Software](https://www.getapp.com.au/directory/2035/transcription/software)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2268805/Nivision)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/nivision/> |
| en-AE | <https://www.getapp.ae/software/2268805/Nivision> |
| en-AU | <https://www.getapp.com.au/software/2268805/Nivision> |
| en-CA | <https://www.getapp.ca/software/2268805/Nivision> |
| en-GB | <https://www.getapp.co.uk/software/2268805/Nivision> |
| en-IE | <https://www.getapp.ie/software/2268805/Nivision> |
| en-NZ | <https://www.getapp.co.nz/software/2268805/Nivision> |
| en-SG | <https://www.getapp.sg/software/2268805/Nivision> |
| en-ZA | <https://www.getapp.za.com/software/2268805/Nivision> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Review, Compare and Evaluate small business software. GetApp Australia has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.com.au","url":"https://www.getapp.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.com.au/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Nivision","description":"Nivision is an artificial intelligence conversation intelligence platform designed for sales, service and contact center operations that require comprehensive analysis of customer interactions across multiple channels. It addresses the common situation in which automatically generated transcripts and summaries remain unread and fail to inform actionable outcomes. The platform transforms conversation data into measurable performance metrics and compliance verification across entire teams rather than relying on a sample of interactions.\n\nThe platform is organized into a three layer architecture. The first layer, Listen, delivers full transcription of phone calls, online meetings and in-person conversations in over sixty languages with native grade accuracy in languages such as Hebrew, English, Spanish and Arabic. The transcription engine identifies speakers, timestamps and overlapping speech without manual adjustments. Configurable classifiers let organizations define conversation types with custom fields, tailored summaries and scoring rules. Proprietary knowledge bases can be attached to classifiers or fields so that the analysis model incorporates organization specific terminology and processes. Automated processing applies sentiment analysis, objection detection, compliance checks and custom data extraction to every conversation. A live operations dashboard presents real time key performance indicators, sentiment breakdowns, agent leaderboards and a continuously updated conversation feed for comprehensive visibility. Alerting features enable the definition of triggers based on conversation signals and deliver in-system notifications when conditions are met. Scheduled reporting generates daily, weekly and monthly performance summaries without manual aggregation. The platform includes a meeting bot that joins videoconference sessions to transcribe and analyze them using the same methodology. Mobile and desktop recording capabilities capture in-person events for identical processing. A consolidated customer profile feature maps each interaction and provides an aggregate relationship overview. An integrated conversational query interface allows data retrieval through natural language questions grounded in recorded conversations.\n\nThe second layer, Coach, has launched with aggregated agent performance reports that compile team-wide data into hourly, daily and weekly digests. Remaining capabilities under development include real time agent guidance, simulated avatar training and knowledge-based assistance for agents. The third layer, Act, is planned to include voicebot driven workflows, automated follow-up sequences and autonomous outbound communication to finalize tasks without human intervention.\n\nNivision integrates with existing telephony systems, customer relationship management platforms, video conferencing tools and calendar applications without replacing core infrastructure. Native connections exist for telephony providers such as Voipe, PayCall, Voicenter, KavKom and Mvoice and for videoconference platforms including Zoom, Microsoft Teams and Google Meet. Customer relationship management integrations include strategic compatibility with platforms such as Origami, Fireberry, Salesforce, Zoho and Monday dot com. Calendar synchronization supports Google Calendar and Microsoft Outlook. The platform maintains strict data isolation per client and enforces privacy policies that prohibit using client conversation data to train general artificial intelligence models. Agreements with third party AI providers preserve data confidentiality and forbid model training on client data without explicit consent. Deployment options range from transcription only configurations that use recording file uploads or application programming interface transmissions to full analysis deployments. Full analysis setups require telephony connections and stakeholder collaboration to define quality criteria, classifier parameters, scoring algorithms and alert conditions aligned with organizational policies.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/56f1ad4e-210a-4749-96e5-e68d2e11e80b.png","url":"https://www.getapp.com.au/software/2268805/Nivision","@id":"https://www.getapp.com.au/software/2268805/Nivision#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"offers":{"price":"500","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.com.au/software/2268805/Nivision#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversation Intelligence","position":2,"item":"/directory/3884/conversation-intelligence/software","@type":"ListItem"},{"name":"Nivision","position":3,"item":"/software/2268805/Nivision","@type":"ListItem"}]}]}
</script>