---
description: Learn more about EvoAI. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: EvoAI Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [EvoAI](/software/2259703/evoai)

# EvoAI

Canonical: https://www.getapp.com.au/software/2259703/evoai

> Cloud-based AI platform for DTC ecommerce brands that unifies sales, support, and site search into a single system with shared shopper.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Key benefits of EvoAI

\* Replaces three separate vendors (sales, support, and search) with one platform sharing a single shopper memory graph, reducing vendor overhead and data fragmentation significantly.

## About the vendor

- **Company**: Blotout

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Knowledge Base Management
- Ticket Management

## Support Options

- Email/Help Desk

## Category

- [Help Desk Software](https://www.getapp.com.au/directory/287/help-desk-ticketing/software)

## Related Categories

- [Help Desk Software](https://www.getapp.com.au/directory/287/help-desk-ticketing/software)
- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)
- [AI Sales Assistant Software](https://www.getapp.com.au/directory/3872/ai-sales-assistant/software)
- [Customer Support Software](https://www.getapp.com.au/directory/562/customer-support/software)
- [Conversational Marketing Software](https://www.getapp.com.au/directory/1659/conversational-marketing-platform/software)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2259703/evoai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/evoai/> |
| en-AE | <https://www.getapp.ae/software/2259703/evoai> |
| en-AU | <https://www.getapp.com.au/software/2259703/evoai> |
| en-CA | <https://www.getapp.ca/software/2259703/evoai> |
| en-GB | <https://www.getapp.co.uk/software/2259703/evoai> |
| en-IE | <https://www.getapp.ie/software/2259703/evoai> |
| en-NZ | <https://www.getapp.co.nz/software/2259703/evoai> |
| en-SG | <https://www.getapp.sg/software/2259703/evoai> |
| en-ZA | <https://www.getapp.za.com/software/2259703/evoai> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Review, Compare and Evaluate small business software. GetApp Australia has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.com.au","url":"https://www.getapp.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.com.au/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"EvoAI","description":"EvoAI is a cloud-based AI platform built for direct-to-consumer ecommerce brands, consolidating sales automation, customer support, and site search into a single agent architecture. Rather than operating as three isolated tools, all three functions share a unified shopper memory graph built on a first-party data layer hosted on the brand's own server infrastructure, with no reliance on third-party cookies or pixels. Context captured by one agent, such as order history, sizing preferences, or support sentiment, is immediately available to the other two. The underlying data layer is used by 1,300+ DTC brands.\n\nThe sales agent recovers abandoned carts by classifying each shopper into segments and selecting outreach channels (SMS, email, or on-site nudge) based on individual response patterns, adjusting timing and incentive strategy per segment without fixed delays or manual A/B testing. The support agent resolves order, sizing, and billing inquiries using full account memory, reading tickets and orders and writing resolutions and sentiment back into the shared graph so the sales agent can distinguish satisfied from frustrated customers. The search agent re-ranks results in real time using first-party behavioral events including clicks, views, cart additions, and orders, with no synonym dictionaries or third-party data dependencies.\n\nEvoAI integrates bidirectionally with Shopify, Klaviyo, Gorgias, Segment, and Slack. By operating on a single shared data layer, the platform eliminates the data fragmentation typical of multi-vendor stacks, applies incentives selectively to avoid over-discounting, and improves search personalization continuously as support and sales interactions feed back into ranking signals.","image":"https://images.g2crowd.com/display-layer-screenshots/1864627/7a5feb3cec83b387a2fc1bced4887a6082b99a22ed4ea37632d59cab39d3618b.png","url":"https://www.getapp.com.au/software/2259703/evoai","@id":"https://www.getapp.com.au/software/2259703/evoai#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"}},{"@id":"https://www.getapp.com.au/software/2259703/evoai#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/287/help-desk-ticketing/software","@type":"ListItem"},{"name":"EvoAI","position":3,"item":"/software/2259703/evoai","@type":"ListItem"}]}]}
</script>
