---
description: Learn more about Doko. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Doko Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/1647/conversational-ai-platform/software) > [Doko](/software/2229340/doko)

# Doko

Canonical: https://www.getapp.com.au/software/2229340/doko

> Cloud-based, no-code chatbot platform deploying AI-trained assistants across WhatsApp, Instagram, and web for businesses of any size.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Doko

\* Automates customer responses around the clock without human intervention, handling multiple simultaneous conversations across WhatsApp, Instagram, Messenger, and web.
\* Eliminates coding requirements through a questionnaire-driven setup and knowledge base upload (PDFs, FAQs, website content), reducing time-to-deployment for non-technical teams.
\* Trains AI on company-specific knowledge bases and customer history to deliver context-aware, brand-consistent responses and personalized interactions at scale.
\* Captures leads and routes contacts to CRM systems automatically based on detected purchase intent, removing manual effort from sales pipeline entry.
\* Triggers configured tools autonomously, including appointment scheduling, support ticket creation, file sharing, and custom API calls, based on conversation context rather than manual activation.
\* Recovers abandoned carts and delivers product recommendations within the chat interface, supporting e-commerce revenue without additional staff involvement.
\* Escalates complex cases to human agents via live chat handoff, maintaining service quality for interactions that exceed chatbot scope.
\* Integrates natively with Shopify, HubSpot, Google Calendar, Zendesk, and custom API endpoints, connecting chatbot activity to existing business workflows.
\* Manages multichannel contact lists, campaigns, and follow-ups from a single platform, consolidating outreach across messaging channels.
\* Provides a real-time analytics and conversation monitoring dashboard, giving teams visibility into customer needs, conversation trends, and chatbot performance.
\* Supports multilingual conversations in Spanish, English, Portuguese, and additional languages, extending reach across diverse customer bases.
\* Offers a free tier and pay-as-you-go credit model, allowing businesses to scale chatbot usage in line with actual demand without fixed licensing costs.

## About the vendor

- **Company**: Doko AI
- **Location**: León, Mexico

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Supported Languages**: English, Spanish
- **Available Countries**: Mexico

## Features

- AI Survey Builder
- Adaptive Follow-Up
- Conversational AI Interviewer
- Multimedia Support
- Sentiment Analysis
- Voice

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Conversational AI Platforms](https://www.getapp.com.au/directory/1647/conversational-ai-platform/software)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2229340/doko)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/doko/> |
| en-AE | <https://www.getapp.ae/software/2229340/doko> |
| en-AU | <https://www.getapp.com.au/software/2229340/doko> |
| en-CA | <https://www.getapp.ca/software/2229340/doko> |
| en-GB | <https://www.getapp.co.uk/software/2229340/doko> |
| en-IE | <https://www.getapp.ie/software/2229340/doko> |
| en-NZ | <https://www.getapp.co.nz/software/2229340/doko> |
| en-SG | <https://www.getapp.sg/software/2229340/doko> |
| en-ZA | <https://www.getapp.za.com/software/2229340/doko> |

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