---
description: Learn more about Riva. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Riva Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Email Tracking Software](/directory/1409/email-tracking/software) > [Riva](/software/2168619/riva)

# Riva

Canonical: https://www.getapp.com.au/software/2168619/riva

> Revenue data operations platform for enterprises that bi-directionally syncs email, calendar, and contact data across CRM systems.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Riva

\* Eliminates manual CRM data entry by automatically capturing inbox, calendar, and contact activity and syncing it bi-directionally into CRM, reducing data gaps and administrative overhead.
\* Gives teams access to CRM records, client context, and update capabilities from inside the inbox via a side panel, removing the need to switch between tools during daily workflows.
\* Admin-defined capture policies control what gets synced, in which direction, who can sync, and where data lands in CRM, maintaining CRM as a consistent single source of truth across teams of any size.
\* Field- and record-level access controls enforced per user role, combined with compliance monitoring and audit logging, support data governance requirements in regulated industries such as finance, insurance, life sciences, healthcare, and government.
\* Flexible deployment across shared cloud, dedicated cloud, and on-premises options, all delivering the same feature set and security standards, accommodates varying organizational privacy and infrastructure requirements.
\* AI-assisted contact discovery and CRM record suggestions derived from email thread context help identify and close relationship data gaps without manual review of individual messages.
\* AI-generated email reply recommendations grounded in recent interaction history and CRM data are held for human review and approval before sending or syncing, keeping teams in control of outbound communication.
\* Voice note transcription converts recordings into structured summaries, including decisions, action items, and next steps, synced directly to CRM for consistent meeting documentation.
\* Meeting intelligence transforms approved Teams or Zoom call transcripts into conversation intelligence without adding a bot to live meetings, preserving meeting experience while capturing key outcomes.
\* Third-party AI agents hosted inside Outlook via the side panel use captured email and calendar data as read-only context, reducing tool sprawl while keeping agent governance in the source system.
\* Automated meeting scheduling with real-time calendar availability and round-robin routing, alongside multi-step outreach sequences sent from the inbox, consolidates prospecting and scheduling actions inside existing tools.

## About the vendor

- **Company**: Omni Technology Solutions

## Commercial Context

- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Ireland, United States

## Features

- Click Tracking
- Email Management
- Real-Time Notifications

## Integrations (1 total)

- Okta

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Email Tracking Software](https://www.getapp.com.au/directory/1409/email-tracking/software)

## Related Categories

- [Email Tracking Software](https://www.getapp.com.au/directory/1409/email-tracking/software)
- [Scheduling Software](https://www.getapp.com.au/directory/233/scheduling/software)
- [AI Sales Assistant Software](https://www.getapp.com.au/directory/3872/ai-sales-assistant/software)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2168619/riva)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/riva/> |
| en-AE | <https://www.getapp.ae/software/2168619/riva> |
| en-AU | <https://www.getapp.com.au/software/2168619/riva> |
| en-CA | <https://www.getapp.ca/software/2168619/riva> |
| en-GB | <https://www.getapp.co.uk/software/2168619/riva> |
| en-IE | <https://www.getapp.ie/software/2168619/riva> |
| en-NZ | <https://www.getapp.co.nz/software/2168619/riva> |
| en-SG | <https://www.getapp.sg/software/2168619/riva> |
| en-ZA | <https://www.getapp.za.com/software/2168619/riva> |

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