--- description: Learn more about Sightview. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Sightview Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Optometry Software](/directory/807/optometry/software) > [Sightview](/software/2137253/managementplus) # Sightview Canonical: https://www.getapp.com.au/software/2137253/managementplus Page: 1 / 9\ Next: [Next page](https://www.getapp.com.au/software/2137253/managementplus?page=2) > Intelligent EHR and practice management solutions built exclusively for eye care. Streamline workflows, enhance patient experiences,... > > Verdict: Rated **4.0/5** by 193 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Sightview Streamline surgical planning, diagnostic imaging, and subspecialty workflows with an EHR platform built for the complexity of ophthalmic care. Simplify exams, billing, and patient engagement with intuitive tools designed to support both routine and medical eye care. Connect retail and clinical operations by managing inventory, prescriptions, and sales in one integrated optical management system. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 193 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 3.8/5 | Based on overall reviews | | Value for Money | 3.6/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Sightview - **Location**: Charlotte, US - **Founded**: 2004 ## Commercial Context - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Dashboard - Appointment Management - Billing & Invoicing - Calendar Management - Charting - Claims Management - Claims Scrubbing - Client Management - Client Portal - Coding Assistance - Communication Management - Compliance Management - Customisable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Diagnostic Imaging - Document Management - Drug Reference Database ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Optometry Software](https://www.getapp.com.au/directory/807/optometry/software) ## Related Categories - [Optometry Software](https://www.getapp.com.au/directory/807/optometry/software) - [Ophthalmology EMR Software](https://www.getapp.com.au/directory/3755/ophthalmology-emr/software) - [Financial Risk Management Software](https://www.getapp.com.au/directory/779/financial-risk-management/software) - [Data Visualisation Tools](https://www.getapp.com.au/directory/740/data-visualization/software) - [Dashboard Software](https://www.getapp.com.au/directory/586/reporting-dashboard/software) ## Reviews ### "Great Full Set of Features, Powerful communication tools for patient contact (text, call, email) but less than ideal support." — 4.0/5 > **Gerry** | *9 May 2017* | Medical Practice | Recommendation rating: 7.0/10 > > **Pros**: Can run in the cloud or run on your own server. What we do is run our own cloud and use Remote Desktop to access the program on our own MS Server. This is tremendous and powerfully flexible option that few PMS systems allow. The inventory is great, the reports are fine. Overall more good than bad. Great integration with all pre-test instruments. > > **Cons**: The time to open the scheduler is frustrating\!\!\!\!\!\! This is the weakest point. I also wish the product was written on the Postgre SQL or the MYSQL database. as the MS-SQL they use is only OK. Also the hidden cost of it (free till 10,000 records I think) and the speed of it leaves something to be desired. > > Certain support people are really good, training videos very good, but some support needs to be improved badly. The thing is, read the reviews and most company's support is pretty awful. ----- ### "Inexpensive PM system, but you get what you pay for." — 4.0/5 > **Selene** | *14 April 2018* | Recommendation rating: 6.0/10 > > **Pros**: The system is relatively inexpensive, and there are many ways to customize the program to your particular needs. Fairly intuitive, and easy to teach others how to use. > > **Cons**: Too simplistic (for instance, lacks email or messaging within software, so we're unable to communicate in a HIPAA-compliant manner). Ability to run detailed reports is disappointing, as you can't combine different "sections" of the system, such as patient demographics and EHR visits. Requests for help are sometimes answered in minutes, or not at all, requiring multiple attempts to get a resolution. In the end, if you don't have high expectations, and aren't looking for cutting-edge technology, M+ might suit your needs. ----- ### "Continue to struggle with getting support in a timely manner" — 2.0/5 > **Tonya** | *12 November 2018* | Medical Practice | Recommendation rating: 3.0/10 > > **Pros**: The program has many great features, and possibilities. Integration with Frames Data is quite helpful. > > **Cons**: Anytime a new version is released, it breaks other features and we cannot get timely support to get our issues fixed. When we need a feature fixed or added, it takes months to resolve, if it ever gets resolved. We are being told there is no one to help us set up new reports or train us on the Reporting Tool, as all of their staff that built the program have left the company. We have not been able to get the requested information to integrate with Epic, despite multiple requests over 12+ months. > > I would NOT recommend this product simply due to the lack of support when issues arise. We input HIGH priority tickets and don't hear anything back for weeks or months. The turnover in staff causes their support to be inexperienced because they are still so new and being trained. ----- ### "My best friend....iMedicWare" — 4.5/5 > **Gina** | *10 March 2015* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: iMedicWare is user-friendly software. Staff found it easy to learn. The software takes the patient from the phone call to optical and out the door with ease. It was amazing to me how all of the doctors, both with computer experienced and not picked up on the EHR and just loved it. So if I would sum up what I loved the best about the product from an Administrators view, I'd say the ease of use. And the vendor? The vendor was right there by my side thru it all - the support I received was amazing. Through the years I've gotten to know the group very well. They listen to my ideas and ask for opinions to always improve and/or make the system even better in this ever changing healthcare world we live in, and that is invaluable\! > > **Cons**: It's not that I don't like the CL inventory/flow portion of the software, but we don't use it. We found that it was more work to keep up with it. We don't use the Optical portion of the software, so I can't comment on that for we use a management company for our optical. ----- ### "Review of iDoc software" — 5.0/5 > **Neil** | *31 March 2015* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: As the President of a medical billing company specializing in Ophthalmology, I had the opportunity to demo all of the recommended EMR and practice management systems available in the market today. We ultimately selected iMedicWare based on the ease of transition from our legacy system, competitive pricing, and customer responsiveness/service level. After using the system for over 2 years, iMedicWare has exceeded our expectations. Because of iMedicWare, our productivity has increased significantly with fewer staff members. From a management perspective, the system allows us to clearly track among other things, days in AR and physician productivity, which are key indicators in our business. The support team at iMedicWare has been instrumental in easing our transition to the new system and providing individualized support to address practice or physician specific concerns. > > **Cons**: The standard reporting function could be more robust, although customer support is very helpful with custom reporting. ----- Page: 1 / 9\ Next: [Next page](https://www.getapp.com.au/software/2137253/managementplus?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/2137253/managementplus) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data