---
description: Learn more about Vali. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Vali Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Home Health Care Software](/directory/61/home-health-care/software) > [Vali](/software/2111821/vali)

# Vali

Canonical: https://www.getapp.com.au/software/2111821/vali

> Vali fills open shifts, confirms coverage, and answers after-hours calls for home care agencies. It works inside WellSky, CareSmartz360, or AxisCare - no rip-and-replace, no double entry. HIPAA compliant with BAA. Agencies report \~80% fewer open shifts and \~20 hours saved weekly.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Key benefits of Vali

\- Fewer open shifts: agencies report \~80% fewer open shifts within two weeks of go-live
- Time back: \~20 hours per scheduler per week reclaimed from phone-tag and callout chasing
- After-hours relief: Avery answers overnight and weekend calls, so on-call staff can sleep
- No rip-and-replace: works inside WellSky, CareSmartz360, and AxisCare
- Nothing new to train: caregivers respond by text and phone, not another app
- Human oversight: your team sees every conversation and owns every judgment call
- Healthcare-grade controls: HIPAA compliant, BAA signed at onboarding, role-based access, audit trails
- Live in hours: no data migration, no months-long implementation

## About the vendor

- **Company**: Vali Health

## Commercial Context

- **Pricing model**: Usage Based
- **Pricing Details**: Vali pricing scales with your agency’s weekly billable hours and the workflows you turn on - open-shift filling (Vali Core), shift confirmation (Bert), after-hours coverage (Avery), and urgent live-call coverage (Vali Plus+). There are no per-seat licenses: an agency pays for the coverage it runs, so a 40-caregiver office and a multi-state operator can both size the platform to their volume.

Most agencies start on monthly billing; annual contracts are available. There is no free version or self-serve trial. Instead, Vali scopes a rollout on your agency’s real open shifts after a 30-minute demo, and you go live in hours once your WellSky, CareSmartz360, or AxisCare connection is set up.

For a quote, book a demo at vali.health/book-a-demo or see vali.health/pricing.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- AI Copilot
- Activity Dashboard
- Automated Scheduling
- Communication Management
- Generative AI
- HIPAA Compliant
- Home Health Care Management
- Multi-Location
- Real-Time Notifications
- Reminders
- Reporting & Statistics
- Scheduling
- Third-Party Integrations
- Workflow Management

## Integrations (3 total)

- AxisCare
- CareSmartz360
- WellSky Personal Care

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)

## Category

- [Home Health Care Software](https://www.getapp.com.au/directory/61/home-health-care/software)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2111821/vali)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/vali/> |
| en-AE | <https://www.getapp.ae/software/2111821/vali> |
| en-AU | <https://www.getapp.com.au/software/2111821/vali> |
| en-CA | <https://www.getapp.ca/software/2111821/vali> |
| en-GB | <https://www.getapp.co.uk/software/2111821/vali> |
| en-IE | <https://www.getapp.ie/software/2111821/vali> |
| en-NZ | <https://www.getapp.co.nz/software/2111821/vali> |
| en-SG | <https://www.getapp.sg/software/2111821/vali> |
| en-ZA | <https://www.getapp.za.com/software/2111821/vali> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Review, Compare and Evaluate small business software. GetApp Australia has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.com.au","url":"https://www.getapp.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.com.au/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Vali","description":"Vali is an AI workforce platform that runs the staffing work of a home care agency - filling open shifts, confirming upcoming ones, and covering the phones after hours - with human oversight built into every decision path.\n\nIntegration is the starting point, not an afterthought. Vali connects to WellSky, CareSmartz360, and AxisCare, reads open shifts and caregiver data from the system you already run, and writes confirmed coverage back. Schedulers keep their system of record. Caregivers keep working by text and phone. No parallel database, no double entry, no new app to roll out.\n\nThe platform ships as four workflows you can enable independently:\n\n- Vali Core (scheduling): detects open shifts, ranks caregivers on availability, skills, distance, and history, then runs multi-channel outreach until coverage is confirmed. Every conversation is visible in real time.\n- Bert (shift confirmation): tracks the shift lifecycle ahead of each start time, flags shifts at risk of a no-show, and closes the loop for faster billing.\n- Avery (after-hours): answers overnight, weekend, and holiday calls; resolves routine issues autonomously; escalates ambiguous or urgent cases to a human.\n- Vali Plus+ (urgent coverage): live outbound calling for same-day and next-day gaps.\n\nSecurity and compliance: HIPAA compliant, with a Business Associate Agreement signed during standard onboarding. Role-based access control and audit trails cover every automated action, and security documentation is published at Vali's trust center.\n\nDeployment is cloud (SaaS), web-based. Implementation runs in hours - the integration is configured against your existing system, so there is no data migration and no caregiver training. Vali serves agencies across roughly 100 locations in about 30 states, in the US and Canada.\n\nAgencies report about 80% fewer open shifts within two weeks and around 20 hours per scheduler per week returned to relationship work.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/db8679b3-62f1-4c3c-929b-e9c77cd31b5f.png","url":"https://www.getapp.com.au/software/2111821/vali","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/2111821/vali#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Home Health Care Software","position":2,"item":"/directory/61/home-health-care/software","@type":"ListItem"},{"name":"Vali","position":3,"item":"/software/2111821/vali","@type":"ListItem"}],"@id":"https://www.getapp.com.au/software/2111821/vali#breadcrumblist"}]}
</script>