---
description: Learn more about Cartwheel. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Cartwheel Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Delivery Management Software](/directory/1203/delivery-management/software) > [Cartwheel](/software/2105141/cartwheel)

# Cartwheel

Canonical: https://www.getapp.com.au/software/2105141/cartwheel

> Cartwheel is a delivery management platform for restaurants and food service businesses. Manage in-house drivers and 50+ third-party fleets from one system, with AI-powered dispatch, branded real-time tracking, catering tools, and pre-negotiated DSP rates up to 27% below direct pricing.
> 
> Verdict: Rated **5.0/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Cartwheel

\- Route every order automatically in under one second, replacing manual dispatching that takes up to ten minutes
- Increase delivery revenue by up to 20% with the Hybrid Delivery model
- Cut delivery costs by up to 27% with pre-negotiated DSP rates
- Speed up deliveries by 22% with AI-powered auto-dispatch and route optimization
- Keep the customer experience branded as yours, even when a third-party driver fulfills the order
- Drive repeat orders with real-time tracking: 90% of customers are more likely to reorder when it's offered
- Recover refunds automatically on failed or late third-party deliveries, on average, $290 per 1,000 orders
- Run catering with purpose-built tools: pre-delivery checklists, image capture, signatures, and scheduled deliveries with a 97% on-time rate
- Reduce dependence on any single provider by routing across Uber Direct, DoorDash Drive, Grubhub, and 50+ local fleets
- Save hours of manager time daily by eliminating manual dispatch decisions

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 3 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Cartwheel

## Commercial Context

- **Starting Price**: USD 65.00
- **Pricing model**:  (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Automated Scheduling
- Barcode/Ticket Scanning
- Cash on Delivery
- Customer Database
- Customer Portal
- Customisable Branding
- Delivery Tracking
- Dispatch Management
- Driver ETA
- Driver Management
- Electronic Signature
- Employee Management
- Food Delivery Dispatching
- For Courier Services
- For Restaurants

## Integrations (11 total)

- ChowNow
- DoorDash for Merchants
- GrubHub
- MONKEY
- Olo
- Orders.co
- Qu
- Skipcart
- Square Online
- Toast POS
- eCater

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Delivery Management Software](https://www.getapp.com.au/directory/1203/delivery-management/software)

## Related Categories

- [Delivery Management Software](https://www.getapp.com.au/directory/1203/delivery-management/software)
- [Food Delivery Software](https://www.getapp.com.au/directory/909/food-delivery/software)

## Reviews

### "Delivery management solution that helps scale your business" — 5.0/5

> **Joe** | *6 June 2022* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: Powerful features with fast development turnaround for food delivery companies

Cartwheel provided a powerful delivery management solution and features that allowed FULFLLD to launch new markets while keeping up with the incredible demand of our customers. In just 3 months, FULFILLD increased delivery coverage by 66%, reached a 98% on-time rate, reduced the time-to quote and delivery costs by 30%, and decreased its carbon footprint.
> 
> **Cons**: We were a bit overwhelmed with the vast variety of features Cartwheel offers. It took us some time to get a full grasp on them, but once we did, we realized how much we picked the right partner to power our deliveries.

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### "Great App Software and Great Customer Support Team" — 5.0/5

> **Omid** | *2 November 2023* | Logistics & Supply Chain | Recommendation rating: 10.0/10
> 
> **Pros**: Cartwheel is super user friendly. It allows our team to easily manage all deliveries and dispatch each order accordingly.
> 
> **Cons**: Over all I really liked Cartwheel but the only thing that could improve is the optimization algorithms sometimes if order is timesensetive it's hard to manage it on Cartwheel.

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### "Cartwheel is brilliant" — 5.0/5

> **Alessio** | *28 July 2026* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: We have joined Cartwheel 5 months ago and so far it has been brilliant. Perfect hybrid solution for delivery management if you don't want to hire your own drivers every day of the week.
> 
> **Cons**: Everything seems good so far. Being able to assign orders to multiple partners for order coming from my website is a gret help.
> 
> \[sensitive content hidden\]
 has been really helpful from the start until today. Great support all around. If you are looking for a solution to improve your deliveries workflow give it a try.

## Links

- [View on GetApp](https://www.getapp.com.au/software/2105141/cartwheel)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/cartwheel/> |
| en-AE | <https://www.getapp.ae/software/2105141/cartwheel> |
| en-AU | <https://www.getapp.com.au/software/2105141/cartwheel> |
| en-CA | <https://www.getapp.ca/software/2105141/cartwheel> |
| en-GB | <https://www.getapp.co.uk/software/2105141/cartwheel> |
| en-IE | <https://www.getapp.ie/software/2105141/cartwheel> |
| en-NZ | <https://www.getapp.co.nz/software/2105141/cartwheel> |
| en-SG | <https://www.getapp.sg/software/2105141/cartwheel> |
| en-ZA | <https://www.getapp.za.com/software/2105141/cartwheel> |

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