---
description: Learn more about HailMate. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: HailMate Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Remodeling Estimating Software](/directory/1379/remodeling-estimating/software) > [HailMate](/software/2103826/hailmate)

# HailMate

Canonical: https://www.getapp.com.au/software/2103826/hailmate

> HailMate is a customer relationship management platform designed for insurance restoration roofing contractors. The software includes GPS-tracked canvassing tools, claims pipeline management, supplement scanning capabilities, built-in text messaging, and an AI assistant. HailMate operates offline and syncs data when connectivity is restored, allowing field teams to work without interruption.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of HailMate

Designed specifically for insurance restoration roofing workflows, supporting canvassing, claims management, supplements, and communication in one platform&#10;Enables field teams to log door-knocking activity and outcomes with GPS tracking, reducing duplicate efforts and improving appointment scheduling&#10;Provides a claims pipeline tailored to storm restoration, offering clear visibility into job stages and helping prevent stalled or missed claims&#10;Includes an AI assistant for hands-free job summaries, communication drafting, and workflow guidance, even when offline&#10;Offers all features for a flat monthly price with no per-seat, setup, or add-on fees, making costs predictable for teams

## About the vendor

- **Company**: HailMate

## Commercial Context

- **Starting Price**: USD 149.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey, Hungary, Iceland, Ireland, Isle of Man and 19 more

## Features

- Activity Dashboard
- Client Management
- Communication Management
- Cost Database
- Cost Tracking
- Document Storage
- Job Costing
- Job Management
- Quotes/Estimates
- Takeoff

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Remodeling Estimating Software](https://www.getapp.com.au/directory/1379/remodeling-estimating/software)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2103826/hailmate)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/hailmate/> |
| en-AE | <https://www.getapp.ae/software/2103826/hailmate> |
| en-AU | <https://www.getapp.com.au/software/2103826/hailmate> |
| en-CA | <https://www.getapp.ca/software/2103826/hailmate> |
| en-GB | <https://www.getapp.co.uk/software/2103826/hailmate> |
| en-IE | <https://www.getapp.ie/software/2103826/hailmate> |
| en-NZ | <https://www.getapp.co.nz/software/2103826/hailmate> |
| en-SG | <https://www.getapp.sg/software/2103826/hailmate> |
| en-ZA | <https://www.getapp.za.com/software/2103826/hailmate> |

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