---
description: Learn more about Spigot. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Spigot Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Utility Billing Software](/directory/1015/utility-billing/software) > [Spigot](/software/2103384/spigot)

# Spigot

Canonical: https://www.getapp.com.au/software/2103384/spigot

> Spigot is billing and operations software built specifically for mutual water companies and small water systems. Automate meter reading, invoicing, online payments, and shareholder management — with tiered and volumetric rates, ACH and card autopay, and an offline iOS meter-reading app.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Spigot

• Purpose-built for mutual water companies — not enterprise software resold at enterprise prices.&#10;• Eliminate spreadsheets: meter reading, billing, payments, and shareholder records live in one connected system.&#10;• Get paid faster: online card/ACH payments and autopay reduce late payments, with an optional card-fee pass-through so you keep more of every dollar.&#10;• Read meters anywhere: the offline-capable iOS field app with camera OCR and GPS speeds up routes and cuts re-entry errors.&#10;• Catch losses early: supply-vs-demand tracking surfaces leaks and non-revenue water by zone.&#10;• Board-ready reporting: billing summaries, delinquency aging, and exports shaped by the questions real boards ask.&#10;• Fast, low-risk switch: full data migration and team training included, live in about a week, with no per-user fees and no lock-in.

## About the vendor

- **Company**: Spigot

## Commercial Context

- **Pricing model**: Other
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based, iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- ACH Payment Processing
- Automatic Backup
- Billing & Invoicing
- Customer Management
- Customizable Templates
- Electronic Payments
- For Water
- Historical Reporting
- Meter Data Management
- Metered Billing
- Mobile Access
- Online Payments
- Payment Collection
- Payment Reminders
- Penalty/Cut-Off Processing
- Rate Management
- Recurring/Subscription Billing
- Refund Management
- Reporting & Statistics
- Self Service Portal

## Integrations (1 total)

- Stripe

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Utility Billing Software](https://www.getapp.com.au/directory/1015/utility-billing/software)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2103384/spigot)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/spigot/> |
| en-AE | <https://www.getapp.ae/software/2103384/spigot> |
| en-AU | <https://www.getapp.com.au/software/2103384/spigot> |
| en-CA | <https://www.getapp.ca/software/2103384/spigot> |
| en-GB | <https://www.getapp.co.uk/software/2103384/spigot> |
| en-IE | <https://www.getapp.ie/software/2103384/spigot> |
| en-NZ | <https://www.getapp.co.nz/software/2103384/spigot> |
| en-SG | <https://www.getapp.sg/software/2103384/spigot> |
| en-ZA | <https://www.getapp.za.com/software/2103384/spigot> |

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