---
description: Learn more about Agento. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Agento Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Agento](/software/2102886/agento)

# Agento

Canonical: https://www.getapp.com.au/software/2102886/agento

> Agento is an AI-powered conversational assistant designed exclusively for Spanish public administrations. The software provides automated citizen inquiry responses through a chat interface that integrates with institutional websites and electronic offices. It supports multilingual communication in Spanish, Catalan, Basque, Galician, and Valencian, with capability for over forty additional languages to serve diverse populations.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Agento

Ensures compliance with AI Act, GDPR, and National Security Scheme requirements from the first day, supporting public sector regulatory needs without additional configuration.&#10;Reduces repetitive inquiries and call center overload by resolving common citizen questions instantly through an AI-powered conversational assistant available around the clock.&#10;Delivers multilingual support as a core feature, enabling communication in Spanish, all co-official languages, and over forty additional languages without extra modules or fees.&#10;Integrates seamlessly with existing municipal websites and electronic offices through a simple widget, requiring no changes to current infrastructure or user training.&#10;Provides transparent, measurable results with real-time dashboards, tracking resolution rates, citizen satisfaction, and frequently asked topics for continuous improvement.

## About the vendor

- **Company**: Eivor Systems

## Commercial Context

- **Starting Price**: EUR 0.00
- **Pricing model**: Other (Free version available)
- **Pricing Details**: Agento pricing is fully customized to each public administration. The final cost depends on the size of the organization, the number of citizen service workflows configured, and the level of integration with existing systems. There are no fixed plans or per-seat fees. Every project starts with a free diagnostic — if Agento cannot deliver measurable value, it does not get billed.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise)
- **Supported Languages**: Arabic, Basque, Catalan, English, French, Galician, German, Portuguese, Spanish
- **Available Countries**: Spain

## Features

- Automated Responses
- Chatbot
- Customer Support
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Real-time Consumer-facing Chat

## Integrations (1 total)

- Web Accessibility

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)
- [Chatbot Software](https://www.getapp.com.au/directory/2795/chatbot/software)

## Alternatives

1. [ChatGPT](https://www.getapp.com.au/software/2070494/chatgpt) — 4.4/5 (378 reviews)
2. [Chatbase](https://www.getapp.com.au/software/2069516/chatbase) — 4.3/5 (73 reviews)
3. [Botsonic](https://www.getapp.com.au/software/2071616/botsonic) — 4.8/5 (81 reviews)
4. [Tidio](https://www.getapp.com.au/software/105081/tidio-chat) — 4.7/5 (590 reviews)
5. [Zipchat](https://www.getapp.com.au/software/2069971/zipchat) — 4.8/5 (26 reviews)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2102886/agento)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/agento/> |
| en-AE | <https://www.getapp.ae/software/2102886/agento> |
| en-AU | <https://www.getapp.com.au/software/2102886/agento> |
| en-CA | <https://www.getapp.ca/software/2102886/agento> |
| en-GB | <https://www.getapp.co.uk/software/2102886/agento> |
| en-IE | <https://www.getapp.ie/software/2102886/agento> |
| en-NZ | <https://www.getapp.co.nz/software/2102886/agento> |
| en-SG | <https://www.getapp.sg/software/2102886/agento> |
| en-ZA | <https://www.getapp.za.com/software/2102886/agento> |

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