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description: Learn more about HighEngage. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: HighEngage Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/5025/ai-agents-for-customer-support/software) > [HighEngage](/software/2101080/highengage)

# HighEngage

Canonical: https://www.getapp.com.au/software/2101080/highengage

> HighEngage is an AI chat agent that trains on business data to answer customer questions and automate support workflows. The software can be trained using website content, documentation, and FAQs to provide contextual responses across web and messaging applications. It includes features such as live agent handoff with chat history, automatic support ticket creation, helpdesk synchronization, and performance tracking to monitor chat volume and resolution rates.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of HighEngage

Automates customer interactions by answering questions using up-to-date business data across web and messaging channels
Reduces support workload by handling common inquiries and escalating complex issues to team members with full context
Captures leads and creates support tickets automatically, ensuring no missed opportunities or unanswered questions
Integrates with existing support, sales, and workflow tools for seamless adoption into current processes
Provides performance tracking and insights to help refine responses and improve customer engagement over time

## About the vendor

- **Company**: HighEngage

## Commercial Context

- **Starting Price**: USD 0.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Autonomous Task Execution
- CRM Integration
- Communications Management
- Conversational AI
- Dashboard
- Data Security
- Human-in-the-loop (HITL)
- Interaction Tracking
- Knowledge Base Management
- Natural Language Processing
- Performance Metrics
- Third-Party Integration
- Ticket Management

## Integrations (5 total)

- Calendly
- Google Drive
- HubSpot CRM
- Pipedrive
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [AI Agents for Customer Support](https://www.getapp.com.au/directory/5025/ai-agents-for-customer-support/software)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2101080/highengage)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/highengage/> |
| en-AE | <https://www.getapp.ae/software/2101080/highengage> |
| en-AU | <https://www.getapp.com.au/software/2101080/highengage> |
| en-CA | <https://www.getapp.ca/software/2101080/highengage> |
| en-GB | <https://www.getapp.co.uk/software/2101080/highengage> |
| en-IE | <https://www.getapp.ie/software/2101080/highengage> |
| en-NZ | <https://www.getapp.co.nz/software/2101080/highengage> |
| en-SG | <https://www.getapp.sg/software/2101080/highengage> |
| en-ZA | <https://www.getapp.za.com/software/2101080/highengage> |

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