---
description: Learn more about YETI. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: YETI Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Social CRM Tools](/directory/558/social-crm/software) > [YETI](/software/2100495/yeti)

# YETI

Canonical: https://www.getapp.com.au/software/2100495/yeti

> Yeti is an AI-powered automation platform that helps businesses manage WhatsApp, Instagram, Facebook, and website conversations, automate customer interactions, run campaigns, and streamline sales and support from one platform.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of YETI

Automate repetitive conversations
Create no-code workflows and chatbots to automatically handle FAQs, lead capture, follow-ups, reminders, customer support, and other repetitive interactions.

Manage conversations from one inbox
Bring WhatsApp, Instagram, Facebook, and website conversations into one collaborative inbox so teams can respond faster and stay organized.

Respond faster with AI
Use AI-assisted replies to help teams respond to customer queries quickly while maintaining context across conversations.

Follow up automatically
Create automated sequences based on customer actions, conditions, tags, and timing so potential customers don’t get forgotten.

Reach customers at scale
Send approved WhatsApp template messages for promotions, updates, reminders, and campaigns while personalizing communication for different customer segments.

Sell directly through conversations
Showcase products, share prices, collect orders, and facilitate payments through WhatsApp, Instagram, and Facebook conversations.

Keep customer information organized
Use Yeti’s CRM features, tags, custom fields, notes, and interaction history to keep customer information accessible to your team.

Connect your existing tools
Integrate Yeti with CRMs, e-commerce platforms, spreadsheets, payment tools, and other business software to automate workflows across your tech stack.

Track performance
Use analytics to understand messages, campaigns, workflows, and team activity so businesses can identify what’s working and optimize their communication.

Scale without adding more manual work
Automate routine communication and workflows so teams can handle more conversations and customers without constantly increasing manual effort.

## About the vendor

- **Company**: Yeti

## Commercial Context

- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, German, Hindi, Spanish
- **Available Countries**: Canada, France, Germany, India, United Arab Emirates, United Kingdom, United States

## Features

- API
- CRM
- Communication Management
- Configurable Workflow
- Contact Management
- Customer Engagement
- Customer Social Profiles
- Customer Support
- Customizable Fields
- Customizable Templates
- Data Import/Export
- Drag & Drop
- Generative AI
- Lead Capture
- Lead Nurturing
- Live Chat
- Marketing Automation
- Mobile Access
- Multi-Channel Social Integration
- Sales Pipeline Management

## Integrations (4 total)

- WhatsApp
- WhatsApp Business API
- WhatsApp Business API
- WhatsApp Business Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Social CRM Tools](https://www.getapp.com.au/directory/558/social-crm/software)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2100495/yeti)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/yeti/> |
| en-AE | <https://www.getapp.ae/software/2100495/yeti> |
| en-AU | <https://www.getapp.com.au/software/2100495/yeti> |
| en-CA | <https://www.getapp.ca/software/2100495/yeti> |
| en-GB | <https://www.getapp.co.uk/software/2100495/yeti> |
| en-IE | <https://www.getapp.ie/software/2100495/yeti> |
| en-NZ | <https://www.getapp.co.nz/software/2100495/yeti> |
| en-SG | <https://www.getapp.sg/software/2100495/yeti> |
| en-ZA | <https://www.getapp.za.com/software/2100495/yeti> |

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