---
description: Learn more about dolfyn. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: dolfyn Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/5025/ai-agents-for-customer-support/software) > [dolfyn](/software/2097724/dolfyn)

# dolfyn

Canonical: https://www.getapp.com.au/software/2097724/dolfyn

> dolfyn builds custom AI voice receptionists that answer every call 24/7, book and route, qualify leads, and triage emergencies by your rules. You get a team of specialist agents trained on your business and wired into the tools you already use, with a real person tuning them daily.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of dolfyn

Never miss a call: dolfyn answers every call 24/7, including nights, weekends, and overflow when your team is busy, so leads and customers stop hitting voicemail.

A team of specialists, not one bot: separate agents handle new leads, existing customers, and after-hours emergencies, and an intake agent routes each caller to the right one.

Trained on your business: every agent knows your services, service area, pricing, and call rules, so callers get accurate answers instead of a generic script.

Fits your existing software: dolfyn connects to your CRM, scheduling, and management tools through an open API, writing calls and leads straight in with no rip-and-replace.

Real emergencies handled right: the agent recognizes urgent calls, gives a safety step where it applies, and escalates to your on-call person by your rules.

Done for you, and always improving: we build the whole thing, and a real person reviews calls every day and keeps tuning the agents as your business changes.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: dolfyn

## Commercial Context

- **Pricing model**: Other (Free Trial)
- **Pricing Details**: dolfyn starts at US$179 a month. Pricing is scoped to your call volume and what you need the agent to do, and it is agreed before you go live, so there are no billing surprises. Higher-volume and multi-agent setups are quoted to fit what you need.

Every plan is month to month with no annual contract, and the build is included rather than a separate setup fee. New clients get a 2-week free trial with no credit card required.

Book a demo at dolfyn.ai and we will scope the right plan for your call volume.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, Spanish
- **Available Countries**: Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey, Hungary, Iceland, Ireland and 20 more

## Features

- Agentic Task Execution
- Autonomous Task Execution
- CRM Integration
- Conversational AI
- Customer Interaction Automation
- Dashboard
- Escalation Handling
- Human-in-the-loop (HITL)
- Inquiry Routing
- Interaction Tracking
- Knowledge Base Management
- Knowledge Base Utilization
- Multilingual Support
- Natural Language Processing
- Performance Metrics
- Proactive Chat
- Problem Solving
- Task Execution
- Third-Party Integration
- Workflow Optimization

## Integrations (9 total)

- Buildium
- Google Calendar
- Housecall Pro
- HubSpot CRM
- Jobber
- Rent Manager
- Salesforce Field Service and Operations
- ServiceTitan
- monday AI Work Platform

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [AI Agents for Customer Support](https://www.getapp.com.au/directory/5025/ai-agents-for-customer-support/software)

## Reviews

### "Great A.I. Assistant." — 5.0/5

> **Kyle** | *17 September 2026* | Utilities | Recommendation rating: 9.0/10
> 
> **Pros**: right from the first call i had a great feel from \[sensitive content hidden\], one of the Founders. they took time to figure out what i needed and developed what works great for my business.
> 
> **Cons**: Not much i mean, things cost money but this doesn’t cost much compared to the value. setup time maybe but i assume they are improving as i was one of the first dozen clients.
> 
> I'm old school, so making it a seamless experience for my clients that might get freaked out by A.I. by making it a busy assistant, as i seem to be on the phone constantly, and it greatly helps me book in those calls while i'm busy on other calls for people with more simple requests.

## Links

- [View on GetApp](https://www.getapp.com.au/software/2097724/dolfyn)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/dolfyn/> |
| en-AE | <https://www.getapp.ae/software/2097724/dolfyn> |
| en-AU | <https://www.getapp.com.au/software/2097724/dolfyn> |
| en-CA | <https://www.getapp.ca/software/2097724/dolfyn> |
| en-GB | <https://www.getapp.co.uk/software/2097724/dolfyn> |
| en-IE | <https://www.getapp.ie/software/2097724/dolfyn> |
| en-NZ | <https://www.getapp.co.nz/software/2097724/dolfyn> |
| en-SG | <https://www.getapp.sg/software/2097724/dolfyn> |
| en-ZA | <https://www.getapp.za.com/software/2097724/dolfyn> |

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