---
description: Learn more about Terial. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Terial Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Roofing Software](/directory/1381/roofing/software) > [Terial](/software/2095988/terial)

# Terial

Canonical: https://www.getapp.com.au/software/2095988/terial

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> Terial is a business management platform for commercial roofing contractors that connects sales, service, production, and invoicing in one system. It helps teams reduce manual work, improve visibility, and manage jobs more efficiently from field to office.
> 
> Verdict: Rated **5.0/5** by 14 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Terial

Terial helps commercial roofing contractors streamline operations, reduce administrative work, and gain real-time visibility into job performance. By connecting sales, service, production, and financial workflows in one platform, teams can improve coordination, accelerate invoicing, and make more informed decisions.

With mobile tools for field crews and automated workflows for the office, Terial eliminates disconnected systems and manual data entry. Contractors can track job progress, monitor profitability, and manage cash flow more effectively—leading to stronger margins and more predictable growth.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 14 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Terial

## Commercial Context

- **Pricing model**: Usage Based
- **Pricing Details**: Terial offers flexible, usage-based subscription pricing designed for commercial roofing contractors of all sizes. Pricing is based on the number of users and active locations, allowing each company to scale as its business grows.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Spanish
- **Available Countries**: United States

## Features

- AI Copilot
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Aerial Measurement
- Alerts/Notifications
- Billing & Invoicing
- CRM
- Calendar Management
- Commercial
- Contact Database
- Customer Database
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Dispatch Management
- Document Storage
- Electronic Payments
- Electronic Signature

## Integrations (2 total)

- QuickBooks Online
- Sage Intacct

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Roofing Software](https://www.getapp.com.au/directory/1381/roofing/software)

## Reviews

### "Terial is more than a CRM, they are a PARTNER\!" — 5.0/5

> **Aldo** | *27 May 2026* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: After testing several CRMs built specifically for commercial roofing contractors, we ultimately went with Terial and we couldn't be happier with that decision. With Terial, we're actually using every single module because everything just flows together so naturally. From the start, their platform stood out for being incredibly easy to use, and their vision for simplifying every part of a contractor's operations is impressive. It's helped us stay focused on running and growing our business instead of juggling spreadsheets and scattered information from estimating all the way through invoicing. When the Terial team told us implementation would take just two days and that we'd be fully operational by the end of the second day, we honestly didn't believe it — but sure enough, they delivered. Even our field techs were genuinely excited to start using it.
> 
> **Cons**: As a newer platform, some features we'd like to see are still on the roadmap — but the team is very transparent about what's coming and when, which makes it easy to plan around. And honestly, the only thing we can say they owe us is dinner.
> 
> Our Service Manager no longer spends countless hours on reporting and billing — Terial shaved at least half the time spent on these tasks. Visibility into Production Daily Reports has been a game changer. Opportunity tracking is one of the biggest wins: being able to track all opportunities and turn them into service/production work right from the system is huge. We have become more efficient across the board.

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### "Great software for commercial roofing company" — 5.0/5

> **Serena** | *29 June 2026* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: The collaborative team behind the platform is by far the best feature. As we grow into the software, having a partner who listens to our ideas and actively works to implement them into the software is invaluable. We have attempted to onboard with a competitor that we never ended up going live with — the night-and-day difference in experience we've received from the Terial team is incredible. Our team is greatly enjoying the CRM functions, and the ease of use for our production crews and detail to keep our service team on track are close seconds.
> 
> **Cons**: We are eager for the reporting customizations that are to come, as they are somewhat limited at this time.
> 
> Terial has centralized our client management system, improving visibility for estimators, service, and admin teams and enabling consistent communication with clients. The ticketing system has streamlined scheduling, dispatching, and progress tracking, reducing communication gaps between office staff and field techs. Centralized photo and field findings allow easier review and reporting, and

the unified platform connecting CRM, service, and reporting has simplified project handoffs between departments.

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### "Happy user" — 5.0/5

> **Dylan** | *4 August 2026* | Construction | Recommendation rating: 9.0/10
> 
> **Pros**: Terial has simplified the service ticket. Theyve provided a CRM that enabled us to monitor and improve our sales process. Their team is highly responsive and has addressed our needs quickly.
> 
> **Cons**: When we switched software, Terial didnt import the historical roof system information we collected over 15 years, from our old database. We have made many 2nd trips to sites because we no longer have the roof system info.
> 
> Great, impactful, exciting, efficient. The concerns I had were quickly addressed through routine meetings with the Terial team, as well as quick fixes between meetings. They are receptive and responsive. Loving the experience

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### "Streamlined Communication and Efficiency — Excellent Customer Service" — 5.0/5

> **Heather** | *27 May 2026* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: Terial was clearly designed with the consumer in mind — both the roofing contractor and their customer. Easy to use on the back end, easy to interpret on the front end. Constantly evolving as they solicit feedback and seek to create a seamless, one-stop-shop for contractors. Outstanding customer service: quick response time, effective communication, problem-solving on the spot.
> 
> **Cons**: Nothing specific to dislike — there are some features still in-progress that we're eagerly awaiting, but we trust the team to continue delivering.
> 
> Terial has streamlined communication between our field crews and office staff. Photo timelines and daily reports can be easily viewed by those in the office to answer customer questions and get a sense of project completion for billing. Safety checklists ensure safety is in place on all job sites. Invoicing is efficient — just a simple pricing review and download. The platform also serves as a common space to manage jobs: upload documents, proposals, COIs, photos, and warranties, all accessible even after the job is complete.

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### "Exceptionally Easy to Use and Navigate" — 5.0/5

> **Kaitlin** | *27 May 2026* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: It is an easy to use program. Even if you don’t know exactly how to do something, the platform is incredibly intuitive and easy to navigate. It’s very user-friendly, which makes learning new features or finding information quick and stress-free. One of the biggest positives for us has been how responsive and helpful their support team is. Anytime we’ve had questions or needed assistance, they’ve reached out quickly and provided clear solutions.
> 
> **Cons**: One area that could definitely be improved is the ability to view and manage multiple opportunity statuses at the same time. Currently, we can only select and view one opportunity status at a time, which makes it difficult to get a full-picture overview of all active opportunities on a single screen. Having the option to filter or display multiple statuses simultaneously would greatly improve visibility, organization, and overall workflow efficiency- especially when managing a high volume of opportunities daily. It would make tracking progress and prioritizing tasks much more streamlined for users.
> 
> Easy to create tickets, the CRM is incredibly easy to follow, researching properties and histories is a breeze, and support is incredibly helpful. Terial has made our day-to-day service operations noticeably more organized and efficient. The platform is very user-friendly and intuitive, which makes onboarding and navigating the system simple even for newer team members.

One of the biggest advantages for our team has been how accessible and centralized everything is. Being able to quickly pull property history, previous work orders, photos, and communication records saves a significant amount of time and helps keep everyone on the same page. The system has helped improve our workflow, communication, and overall response times to clients. Overall, it has been a reliable and valuable tool for managing our service operations more effectively.

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## Links

- [View on GetApp](https://www.getapp.com.au/software/2095988/terial)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/terial/> |
| en-AE | <https://www.getapp.ae/software/2095988/terial> |
| en-AU | <https://www.getapp.com.au/software/2095988/terial> |
| en-CA | <https://www.getapp.ca/software/2095988/terial> |
| en-GB | <https://www.getapp.co.uk/software/2095988/terial> |
| en-IE | <https://www.getapp.ie/software/2095988/terial> |
| en-NZ | <https://www.getapp.co.nz/software/2095988/terial> |
| en-SG | <https://www.getapp.sg/software/2095988/terial> |
| en-ZA | <https://www.getapp.za.com/software/2095988/terial> |

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