---
description: Learn more about FilesIT. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: FilesIT Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/1139/customer-communications-management/software) > [FilesIT](/software/2095451/filesit)

# FilesIT

Canonical: https://www.getapp.com.au/software/2095451/filesit

> FilesIT is a client communication platform that combines automated Outlook email filing with WhatsApp and SMS tracking in a unified client timeline. The software includes ClientHub for document signing with audit trails, integrations with accounting systems like Xero, Sage, and QuickBooks, and AI-assisted email drafting. It offers departmental views, task management, and access controls for client-facing teams.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of FilesIT

Centralises client communication by automatically filing Outlook emails, WhatsApp messages, SMS, documents, and actions into a unified, searchable client timeline
Enhances team collaboration with shared visibility, departmental views, and structured access control for focused work and reduced confusion
Streamlines document handling through an integrated client portal that supports secure uploads, e-signatures, status tracking, and audit trails
Reduces manual workload with AI-assisted email drafting, smart reminders, and automated workflows tied to client activity
Connects with popular accounting platforms such as Xero, Sage, and QuickBooks to keep client records aligned and minimise administrative tasks

## About the vendor

- **Company**: FILESIT

## Commercial Context

- **Starting Price**: GBP 12.50
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: 12.50
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- AI Copilot
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Approval Process Control
- Archiving & Retention
- CRM
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Content Management
- Customisable Branding
- Data Import/Export
- Document Capture
- Document Review
- Document Storage
- Electronic Signature
- Email Management
- File Sharing
- Full Text Search

## Integrations (7 total)

- Microsoft 365
- Microsoft Outlook
- QuickBooks Online Accountant
- Sage Accounting
- Webx
- WhatsApp
- Xero

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [Customer Communications Management Software](https://www.getapp.com.au/directory/1139/customer-communications-management/software)

## Related Categories

- [Customer Communications Management Software](https://www.getapp.com.au/directory/1139/customer-communications-management/software)
- [Document Management Software](https://www.getapp.com.au/directory/284/document-management/software)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2095451/filesit)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/filesit/> |
| en-AE | <https://www.getapp.ae/software/2095451/filesit> |
| en-AU | <https://www.getapp.com.au/software/2095451/filesit> |
| en-CA | <https://www.getapp.ca/software/2095451/filesit> |
| en-GB | <https://www.getapp.co.uk/software/2095451/filesit> |
| en-IE | <https://www.getapp.ie/software/2095451/filesit> |
| en-NZ | <https://www.getapp.co.nz/software/2095451/filesit> |
| en-SG | <https://www.getapp.sg/software/2095451/filesit> |
| en-ZA | <https://www.getapp.za.com/software/2095451/filesit> |

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