---
description: Learn more about Alma. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Alma Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Home Care Software](/directory/717/home-care/software) > [Alma](/software/2085571/alma-2)

# Alma

Canonical: https://www.getapp.com.au/software/2085571/alma-2

> Alma is management software for home care agencies, offering scheduling, billing, and a family portal. It features intelligent planning with skill-based replacement suggestions, certified time tracking via QR code, NFC, and GPS, plus multi-funder billing integration. Alma includes a care worker app, a family portal for real-time tracking, and compliance with French regulations like BAD agreements and RGPD data protection.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Alma

Centralizes agency management with a unified platform for scheduling, telemonitoring, invoicing, and family communication&#10;Streamlines daily operations through automated data flow, reducing manual entry and minimizing errors&#10;Supports regulatory compliance with integrated features for labor agreements, data protection, and sector-specific requirements&#10;Enhances transparency for families by providing real-time access to intervention updates and documents through a secure portal&#10;Adapts to agencies of all sizes, offering scalable tools and dedicated support for smooth onboarding and ongoing assistance

## About the vendor

- **Company**: Twistup

## Commercial Context

- **Starting Price**: EUR 490.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: 3 plans available. &#10;- Starter: free forever with scheduling, calendar, and CSV export (2 users, 500 clients, 100 caregivers). &#10;- Pro: €490/month all-inclusive with unlimited users, remote time tracking, multi-payer billing, caregiver mobile app, and family portal — 14-day free trial, no credit card. &#10;- Business: €990/month for multi-location agencies with API access, dedicated support, and 99.9% SLA. Annual billing saves 15%. Data migration and training included in all paid plans.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: French
- **Available Countries**: France

## Features

- API
- Activity Dashboard
- Appointment Management
- Billing & Invoicing
- Calendar Management
- Care Plan Management
- Caregiver Management
- Charting
- Chat/Messaging
- Claims Management
- Client Management
- Client Portal
- Clock In/Out
- Communication Management
- Compliance Management
- Document Management
- Employee Management
- Employee Portal
- For Long Term Care
- GPS

## Integrations (1 total)

- Google Calendar

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Home Care Software](https://www.getapp.com.au/directory/717/home-care/software)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2085571/alma-2)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/alma-2/> |
| en-AE | <https://www.getapp.ae/software/2085571/alma-2> |
| en-AU | <https://www.getapp.com.au/software/2085571/alma-2> |
| en-CA | <https://www.getapp.ca/software/2085571/alma-2> |
| en-GB | <https://www.getapp.co.uk/software/2085571/alma-2> |
| en-IE | <https://www.getapp.ie/software/2085571/alma-2> |
| en-NZ | <https://www.getapp.co.nz/software/2085571/alma-2> |
| en-SG | <https://www.getapp.sg/software/2085571/alma-2> |
| en-ZA | <https://www.getapp.za.com/software/2085571/alma-2> |

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Certified remote time management includes QR code and NFC check-ins at client homes with certified timestamps, GPS geolocation and offline mode synchronization that meets departmental council compliance standards. The mobile application offers a simplified interface with large buttons designed for caregivers of all ages and technical levels and functions without network connectivity. The family portal enables real-time intervention tracking, access to liaison notebooks and invoice downloads which reduces routine inquiry calls. The invoicing module eliminates manual data entry by integrating time tracking and final invoice generation with pre-configured formats for departmental councils, CPAM and pension funds. Compliance features include integration of the BAD collective agreement rules, automatic generation of DIPC and quotes, GDPR compliance, document management with expiration alerts and HDS-certified hosting for health data protection. 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