---
description: Learn more about itTalk. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: itTalk Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [AI Marketing Tools](/directory/3873/ai-marketing-tools/software) > [itTalk](/software/2085233/ittalk)

# itTalk

Canonical: https://www.getapp.com.au/software/2085233/ittalk

> ItTalk is a Meta-authorized WhatsApp Business API platform enabling businesses to automate customer communication at scale. It offers intelligent chatbots, broadcast tools, and a shared inbox for managing conversations via one WhatsApp number. Its no-code workflow builder automates lead qualification, appointment booking, and support. The solution integrates with major CRM, ERP, and e-commerce systems through APIs.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of itTalk

Enables automated, real-time customer communication through official WhatsApp Business API, supporting both chatbots and live agent interactions for efficient engagement at scale&#10;Streamlines marketing with targeted broadcast campaigns, audience segmentation, and high open rates, helping businesses reach customers where they are most active&#10;Integrates seamlessly with CRM, ERP, and other business systems, creating a unified platform for managing leads, conversations, and automation workflows&#10;Provides a multi-agent shared inbox, allowing teams to collaborate on customer conversations, assign chats, and monitor response times from a single WhatsApp number&#10;Delivers secure, Meta-compliant messaging infrastructure with end-to-end encryption, ensuring data privacy and reliable message delivery for all business communications

## About the vendor

- **Company**: Imbibe Technologies

## Commercial Context

- **Starting Price**: INR 990.00
- **Pricing model**: Flat Rate
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English, Hindi
- **Available Countries**: India

## Features

- AI/Machine Learning
- CRM
- Contact Database
- Contact Management
- Customer Segmentation
- Data Import/Export
- Engagement Tracking
- For Marketing and Advertising
- Lead Capture
- Lead Management
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Marketing Management
- Pipeline Management
- Prospecting Tools
- Real-Time Notifications

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [AI Marketing Tools](https://www.getapp.com.au/directory/3873/ai-marketing-tools/software)

## Related Categories

- [AI Marketing Tools](https://www.getapp.com.au/directory/3873/ai-marketing-tools/software)
- [Lead Generation Software](https://www.getapp.com.au/directory/1047/lead-generation/software)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2085233/ittalk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/marketing-software/a/ittalk/> |
| en-AE | <https://www.getapp.ae/software/2085233/ittalk> |
| en-AU | <https://www.getapp.com.au/software/2085233/ittalk> |
| en-CA | <https://www.getapp.ca/software/2085233/ittalk> |
| en-GB | <https://www.getapp.co.uk/software/2085233/ittalk> |
| en-IE | <https://www.getapp.ie/software/2085233/ittalk> |
| en-NZ | <https://www.getapp.co.nz/software/2085233/ittalk> |
| en-SG | <https://www.getapp.sg/software/2085233/ittalk> |
| en-ZA | <https://www.getapp.za.com/software/2085233/ittalk> |

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