---
description: Learn more about Leads Loom. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Leads Loom Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/2795/chatbot/software) > [Leads Loom](/software/2085084/leads-loom)

# Leads Loom

Canonical: https://www.getapp.com.au/software/2085084/leads-loom

> Leads Loom is an AI-powered WhatsApp chatbot platform for Indian businesses to automate sales and customer support. It integrates with WhatsApp Business API and supports multiple languages like Hindi, Hinglish, English, Telugu, and Marathi, with automatic language detection. Features include automated order processing, product recommendations with image sharing, CRM-integrated lead tracking, and scheduled follow-up messages to convert leads.
> 
> Verdict: Rated **5.0/5** by 4 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Leads Loom

Enables automated, human-like conversations on WhatsApp in Hindi, Hinglish, English, and several regional languages, creating a natural customer experience for diverse audiences.
Streamlines sales and support by detecting purchase intent, showcasing products with images, and processing orders automatically, reducing manual workload for teams.
Integrates directly with WhatsApp Cloud API and popular CRM tools, allowing seamless lead tracking, data sync, and custom workflow automation without third-party complications.
Delivers smart, automated follow-ups at strategic intervals, helping businesses nurture leads and increase conversion rates without missing opportunities.
Supports a wide range of industries, including retail, wholesale, e-commerce, and services, with flexible setup and affordable pricing tailored for Indian businesses.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 4 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Leads Loom

## Commercial Context

- **Starting Price**: INR 2,999.00
- **Pricing model**: Flat Rate
- **Pricing Details**: LeadsLoom offers transparent and scalable pricing designed to support businesses at every stage of growth—from small teams getting started with WhatsApp automation to enterprises managing high-volume customer conversations.

Our pricing is structured around monthly subscription plans based on the number of conversations, automation capabilities, and advanced features required.

The Starter plan begins at ₹2,999 per month and is ideal for small businesses and startups looking to automate lead capture and customer engagement. This plan includes up to 500 AI-powered WhatsApp conversations per month, multilingual chatbot support (English, Hindi, and Hinglish), automated lead qualification, and a built-in product catalog for sharing offerings directly within chat. It also includes basic analytics to track conversations and performance, along with email support.

The Professional plan, priced at ₹6,999 per month, is designed for growing businesses that require more advanced automation and higher conversation volumes. It includes increased conversation limits, enhanced chatbot workflows, deeper analytics and reporting, improved campaign tracking, and better optimization tools to help convert more leads into customers. This plan is well-suited for teams focused on scaling their sales and marketing efforts through WhatsApp.

For larger organizations and high-volume use cases, LeadsLoom offers an Enterprise plan with custom pricing. This plan includes tailored conversation limits, advanced integrations (such as CRM and API access), dedicated account management, priority support, and custom automation solutions built to match specific business workflows. It is ideal for businesses that require flexibility, scalability, and deeper system integrations.

LeadsLoom also provides a free trial, allowing businesses to explore its AI-powered WhatsApp chatbot, lead generation tools, and automation features before committing to a paid plan.

Our pricing model is designed to align with business outcomes—helping companies capture, engage, and convert leads more efficiently through intelligent automation. Whether you're looking to reduce manual follow-ups, improve response time, or increase conversion rates, LeadsLoom provides a cost-effective solution tailored to your needs.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile)
- **Supported Languages**: Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish
- **Available Countries**: India

## Features

- AI/Machine Learning
- Automated Responses
- Chatbot
- Customer Support
- For Sales/Marketing
- Language Detection
- Multi-Language
- Natural Language Processing

## Integrations (168 total)

- CRM & Loyalty System
- CRM 49
- CRM Analytics
- CRM Aven
- CRM CIGAM
- CRM Educacional
- CRM HUB 360
- CRM Honeypots
- CRM Impulsa
- CRM Messaging
- CRM Plus
- CRM Pro
- CRM RUNNER
- CRM Simple
- CRM Software App

... and 153 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Chatbot Software](https://www.getapp.com.au/directory/2795/chatbot/software)

## Reviews

### "Best of all\!" — 5.0/5

> **Isha** | *30 March 2026* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: The owner ensures that work is done with best quality as per your needs and customisations.

Additionally, the work is done within the timeline. A new ideas always welcome at every stage.
> 
> **Cons**: Nothing. It’s literally the best. I would highly recommend to try this out if you have any customisation for your business, the website, WhatsApp chat bots, et cetera.
> 
> I had an amazing experience working with leads loom. The support was present throughout, and the customisation were top notch.

-----

### "Great value and super helpful for leads." — 5.0/5

> **Verified Reviewer** | *9 April 2026* | Accounting | Recommendation rating: 10.0/10
> 
> **Pros**: It is totally worth the money, the service is super and it is very user friendly. Leads retention by this has become way easier with this.
> 
> **Cons**: No cons found. I am pretty satisfied with the results provided by Leads Loom. No need to change anything.
> 
> I am very happy with the progress I have made with Leads Loom. I would recommend it to everyone who is running a business.

-----

### "Solid platform with practical features" — 5.0/5

> **Verified Reviewer** | *30 March 2026* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Honestly, the best part about Leads Loom is how simple it is to use. I didn’t need any technical setup, and everything was pretty straightforward from day one. It saves a lot of time by automating tasks that we were doing manually before. Also, it’s not overloaded with unnecessary features, which makes it easier to actually use on a daily basis. Overall, it just makes things more efficient without complicating the workflow.
> 
> **Cons**: There’s a bit of a learning curve in the beginning, especially when exploring all the features. Some parts of the interface could be more refined to make navigation smoother. Also, a few advanced customizations feel limited right now, but nothing that really blocks day-to-day usage.
> 
> Overall, my experience with Leads Loom has been quite positive. It helped streamline a lot of processes that were previously manual and time-consuming. The platform is easy to get used to after the initial setup, and it does what it promises without unnecessary complexity. There’s still some room for improvement in terms of features and UI, but nothing major. For the most part, it’s been reliable and has made our workflow more efficient.

-----

### "Good product" — 5.0/5

> **Verified Reviewer** | *5 April 2026* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: Excellent product with outstanding features. The customer support is top-notch, and the tool is very easy to use.
> 
> **Cons**: The learning curve at the beginning can be slightly steep, and a few features could benefit from better documentation.

## Links

- [View on GetApp](https://www.getapp.com.au/software/2085084/leads-loom)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/leads-loom/> |
| en-AE | <https://www.getapp.ae/software/2085084/leads-loom> |
| en-AU | <https://www.getapp.com.au/software/2085084/leads-loom> |
| en-CA | <https://www.getapp.ca/software/2085084/leads-loom> |
| en-GB | <https://www.getapp.co.uk/software/2085084/leads-loom> |
| en-IE | <https://www.getapp.ie/software/2085084/leads-loom> |
| en-NZ | <https://www.getapp.co.nz/software/2085084/leads-loom> |
| en-SG | <https://www.getapp.sg/software/2085084/leads-loom> |
| en-ZA | <https://www.getapp.za.com/software/2085084/leads-loom> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Review, Compare and Evaluate small business software. GetApp Australia has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.com.au","url":"https://www.getapp.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.com.au/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Leads Loom","description":"Leads Loom is a cloud based software as a service platform that enables AI powered conversational automation and sales management through the WhatsApp channel. It integrates directly with the WhatsApp Business API to facilitate automated customer engagement, lead organization, and order processing. The solution addresses the needs of businesses in retail, wholesale, textile, e-commerce, healthcare, restaurant, education, real estate, and service sectors. Multilingual support for Hindi, Hinglish, English, Telugu, Marathi and additional regional languages allows automatic detection of customer language preferences.\n\nThe AI engine engages customers in dialogue patterns that simulate interactions with a human salesperson. Smart product showcase functionality permits delivery of product images within chat conversations and contextual recommendations that reflect actual inventory. Automated order processing detects purchase intent in customer messages and generates orders within the system without manual intervention. Integrated lead tracking consolidates data from Google Sheets, JustDial, external customer relationship management APIs, and direct WhatsApp messages into a unified dashboard. Automated follow-up sequences deliver reminder messages at strategic intervals to reduce lead lapse. Product catalog management tools enable organization of inventory with visual assets for consistent reference during customer interactions.\n\nIntegration with WhatsApp Cloud API serves as the primary messaging infrastructure and eliminates reliance on third party middleware. The platform provides full API access for connection with existing customer relationship management systems and custom applications. Google Sheets synchronization supports seamless import and management of lead data. Analytics and reporting dashboards present metrics on conversation volumes, response performance, and sales outcomes. The cloud based architecture offers scalability according to operational demands.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/df634c94-fb3d-4dff-bd44-bc88a8dc83c4.png","url":"https://www.getapp.com.au/software/2085084/leads-loom","@id":"https://www.getapp.com.au/software/2085084/leads-loom#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":4},"offers":{"price":"2999","@type":"Offer","priceCurrency":"INR"},"operatingSystem":"Cloud, Android"},{"@id":"https://www.getapp.com.au/software/2085084/leads-loom#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Chatbot Software","position":2,"item":"/directory/2795/chatbot/software","@type":"ListItem"},{"name":"Leads Loom","position":3,"item":"/software/2085084/leads-loom","@type":"ListItem"}]}]}
</script>