---
description: Learn more about Axialys. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Axialys Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/294/telephony/software) > [Axialys](/software/2085012/axialys)

# Axialys

Canonical: https://www.getapp.com.au/software/2085012/axialys

> Axialys offers cloud telephony and artificial intelligence solutions designed for contact centers and customer service teams. The platform includes VoIP telephony, call center management software with real-time supervision and reporting, and AI-powered features such as Voice Pilot for call automation, Voice Assistant chatbot for agent support, and Voice Monitoring for automatic transcription and sentiment analysis. The solution integrates with CRM platforms through CTI connectors and APIs.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Axialys

Streamlines call management for contact centers with real-time supervision, advanced reporting, and intelligent call routing
Enhances customer experience through AI-powered tools such as voice assistants, chatbots, and post-call sentiment analysis
Integrates seamlessly with leading CRM and CX platforms, supporting unified workflows and improved team productivity
Automates routine tasks to free up agents for higher-value interactions, while maintaining data security and compliance with local regulations
Offers flexible, scalable cloud telephony that adapts to evolving business needs and supports remote work environments

## About the vendor

- **Company**: Axialys

## Commercial Context

- **Pricing model**: Per User
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French
- **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey and 33 more

## Features

- AI Summarization
- API
- Automated Routing
- Automatic Call Distribution
- CRM
- Call Center Management
- Call Recording
- Call Routing
- Call Tracking
- Call Transcription
- Call Transfer
- Callback Scheduling
- Computer Telephony Integration
- Dashboard
- IVR
- Inbound Call Center
- Monitoring
- Queue Management
- Real-Time Monitoring
- Reporting & Statistics

## Integrations (6 total)

- Dynamics 365
- Freshdesk
- HubSpot CRM
- Salesforce Service Cloud
- Zendesk Suite
- easiware

## Support Options

- Phone Support

## Category

- [Telephony Software](https://www.getapp.com.au/directory/294/telephony/software)

## Related Categories

- [Telephony Software](https://www.getapp.com.au/directory/294/telephony/software)
- [VoIP Software](https://www.getapp.com.au/directory/107/voip/software)
- [Call Centre Software](https://www.getapp.com.au/directory/275/call-center/software)
- [Customer Experience Software](https://www.getapp.com.au/directory/601/customer-experience/software)
- [IVR Software](https://www.getapp.com.au/directory/289/ivr/software)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2085012/axialys)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-communications-software/a/axialys/> |
| en-AE | <https://www.getapp.ae/software/2085012/axialys> |
| en-AU | <https://www.getapp.com.au/software/2085012/axialys> |
| en-CA | <https://www.getapp.ca/software/2085012/axialys> |
| en-GB | <https://www.getapp.co.uk/software/2085012/axialys> |
| en-IE | <https://www.getapp.ie/software/2085012/axialys> |
| en-NZ | <https://www.getapp.co.nz/software/2085012/axialys> |
| en-SG | <https://www.getapp.sg/software/2085012/axialys> |
| en-ZA | <https://www.getapp.za.com/software/2085012/axialys> |

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