---
description: Learn more about CollaborationRoom.ai. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CollaborationRoom.ai Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Employee Monitoring Software](/directory/1033/employee-monitoring/software) > [CollaborationRoom.ai](/software/2084171/collaborationroom-ai)

# CollaborationRoom.ai

Canonical: https://www.getapp.com.au/software/2084171/collaborationroom-ai

> CollaborationRoom.ai is a contact center management platform that provides continuous video, audio, and screen sharing capabilities for agents and supervisors. The software offers real-time visibility into agent work, smart alerts for potential issues, in-platform chat and private calling, and security features that detect threats while maintaining agent privacy.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of CollaborationRoom.ai

Enables continuous, real-time collaboration between agents and supervisors through video, audio, and screen sharing, supporting both remote and in-person environments
Provides supervisors with smart alerts and instant visibility into agent activity, helping to identify issues such as agent distress, security concerns, and absenteeism
Empowers agents with rapid access to coaching, streamlined training, and meaningful team connections, fostering engagement and reducing turnover
Delivers advanced security features, including detection of unauthorized device usage and privacy-respecting compliance tools, without recording team members
Supports flexible implementation and onboarding, allowing contact centers to quickly adapt and achieve measurable improvements in productivity and work culture

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: CollaborationRoom.ai

## Commercial Context

- **Pricing model**: Per User
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Activity Dashboard
- Alerts/Notifications
- Behavior Tracking
- Browsing History
- Employee Activity Monitoring
- Employee Management
- Historical Reporting
- Idle Time Monitoring
- Productivity Analysis
- Real-Time Data
- Real-Time Reporting
- Remote Access/Control
- Remote Monitoring & Management
- Reporting & Statistics
- Screen Activity Recording
- Time Tracking

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Employee Monitoring Software](https://www.getapp.com.au/directory/1033/employee-monitoring/software)

## Reviews

### "Live Visibility = Live Performance" — 5.0/5

> **Allison** | *3 April 2026* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: What I liked most about CollaborationRoom.ai is the real-time visibility it gives me into my team’s activity. I can monitor my agents live, see exactly what they’re working on, and step in immediately when needed. The ability to communicate with individuals or the entire team in real time makes coaching and support much more efficient. It creates a strong sense of control, transparency, and instant collaboration that’s incredibly valuable for managing performance. Bonus I have used there login session for payroll which is great for accountability.
> 
> **Cons**: One limitation is that not all functionality fully supports our operational needs, particularly for workforce management. For example, our WFM team is unable to monitor all agents in a single unified view and must switch between multiple rooms, which impacts efficiency.

Secondly would be sleep detection alert
> 
> CollaborationRoom.ai has been a powerful tool for real-time visibility and instant team communication. It’s elevated how I monitor performance, coach agents on the spot, and stay connected with my team all in one place.

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### "Remote Call Center gives two thumbs up\!" — 5.0/5

> **Michael** | *18 March 2026* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of remote managing - I can see/assist/converse with reps in multiple different locations easily. Shifting from in-office to remote would have been impossible without Collaboration Room and it allowed us to maintain a high level of employee productivity. It also helps us retain that 'team' feeling even though we are working from home now.
> 
> **Cons**: Only con is that internet strength can impact individuals (Not something Collaboration Room can affect - more of an internal issue). Good thing is that their Customer Support is wonderful - shout out to \[sensitive content hidden\]\!
> 
> Awesome experience\! Feel like they are a huge factor in our business now and will continue to be in the future. They listen, take our feedback, and have implemented many ideas/changes that we have requested. The ease of use for new users and the value for the money is unmatched.

## Links

- [View on GetApp](https://www.getapp.com.au/software/2084171/collaborationroom-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/hr-employee-management-software/a/collaborationroom-ai/> |
| en-AE | <https://www.getapp.ae/software/2084171/collaborationroom-ai> |
| en-AU | <https://www.getapp.com.au/software/2084171/collaborationroom-ai> |
| en-CA | <https://www.getapp.ca/software/2084171/collaborationroom-ai> |
| en-GB | <https://www.getapp.co.uk/software/2084171/collaborationroom-ai> |
| en-IE | <https://www.getapp.ie/software/2084171/collaborationroom-ai> |
| en-NZ | <https://www.getapp.co.nz/software/2084171/collaborationroom-ai> |
| en-SG | <https://www.getapp.sg/software/2084171/collaborationroom-ai> |
| en-ZA | <https://www.getapp.za.com/software/2084171/collaborationroom-ai> |

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